I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I think the agent was cordial & professional. He was closely following guidelines set for him. Today's chat with your agent centered around an incorrect charge made to my account. I don't agree... See more
Company replied
Needed to compress a file for an application but struggled to find anywhere for free, so settled on PDF house for 95p, then immediately unsubscribed otherwise I would forget to! (iykyk) Compress... See more
Company replied
The website works well and is easy to use. I contacted support regarding my subscription, and the team was extremely helpful and resolved my issue immediately. The only downside is that the font size... See more
Company replied
Company details
About PDF House
Written by the company
We believe working with PDFs should be simple and fast
📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.
We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚
⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.
☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108
Contact info
United States
- (833) 470-2108
- billing@pdfhouse.com
- pdfhouse.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chat with PDF House
Chat with PDF House
I needed to chat with Harold. He was very helpful kind and considerate throughout the process and his guidance was much appreciated.
27 April 2026
Unprompted review
Reply from PDF House
Hello David,
Thank you for your feedback! We’re glad to hear you had a positive experience and found the support helpful and considerate. Your kind words mean a lot to us, and we truly appreciate you taking the time to share them.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
very helpful agent/operator
27 April 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that our agent provided helpful support and made your experience positive.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
Reply from PDF House
Hello Chiyen,
Thank you for your feedback! We’re glad to hear you had such a great experience. Your kind words mean a lot to us, and we truly appreciate your support.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
I would like to thanks you for the…
I would like to thanks you for the quick handling of my request for a refund to my account. I will be Filly satisfied once the money is in the account. Thank you once again.
26 April 2026
Unprompted review
Reply from PDF House
Hello Ivana,
Thank you for your feedback! We’re glad to hear your request was handled quickly and that you’re satisfied with the support. We appreciate your patience and kind words, and we hope everything is completed smoothly for you.
Best,
Michael, PDF House Support
support@pdfhouse.com or +44 808 501 3713
I wanted to use their services for one…
I wanted to use their services for one pdf only but got charged 39€ subscription fee. I asked to get my money back and they did. I thought I fell for another scam but they did reimbursed me. I appreciate the correct conduct.
26 April 2026
Unprompted review
Reply from PDF House
Hello, Martina
We're grateful for your kind words! It's wonderful to hear that you had such a positive experience with our service. If there's anything else we can assist you with, please let us know.
Best,
PDF House Team
Reply from PDF House
Hello, Ann!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best regards,
PDF House Support Team!
Reply from PDF House
Hello Christopher,
We're grateful for your kind words! It's wonderful to hear that you had such a positive experience with our service. If there's anything else we can assist you with, please let us know.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 (833) 470-2108
fast and helpful
25 April 2026
Unprompted review
Reply from PDF House
Hello Wabiba,
Your kind words mean a lot to us! We're so glad to hear that you had a positive experience with our service. If you need any further assistance, please don't hesitate to contact us.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 (833) 470-2108
Reply from PDF House
Hello! Thank you for your feedback. We're glad to hear that our team was able to assist you promptly and resolve the matter. We're always here if you need any further help.
Best regards,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Thank you for your help and…
Thank you for your help and professionalism.
17 April 2026
Unprompted review
Reply from PDF House
Hello Shatha,
Thank you for your feedback! We’re glad to hear you were satisfied with the support and professionalism. Your kind words mean a lot to us, and we truly appreciate your support.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
I had a problem with a monthly subscription that I did not apply for
I had a problem with a monthly subscription that I had not realised I signed up to. I signed up to a 1.99 euro offer, but that automatically transferred me to a monthly subscription of 39 euro per month - every month! The brilliant person on the other end resolved my problem immediately and cancelled the subscription.
24 April 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that our team was able to assist you quickly and help clarify the situation with your subscription. It’s great that everything was resolved smoothly for you.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
AVOIOD POTENTIAL SCAM Pdfhome.com…
AVOIOD POTENTIAL SCAM Pdfhome.com falsely advertised a free pdf conversion which it said would be available after 3 hours but it was not.
Its subscription wording shows a low price in bold £0.95 and then in small print its states you will automatically be enrolled after 7 days and pay £39 every 4 weeks. That is sharp practice and others have reported its as a scam when they are charged £39 7days later on a rolling subscription.
24 April 2026
Unprompted review
Reply from PDF House
Hello, Malcolm,
We're sorry to hear that your experience with this site wasn’t as expected.
Please be aware that PDF House operates independently and is not affiliated with Pdfhome or any other companies.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best regards,
PDF House Support Team support@pdfhouse.com or 44 808 501 3713
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that the service was clear and fully met your expectations.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
I bought a WR code for my map location…
I bought a WR code for my map location for 95 cents only to find that they had imbedded a recurring payment of 29 euros per month. Was able to halt further payments and cancel through my bank and after some online contact recover my 29 euros. Buyer beware if hefty hidden charges.
22 April 2026
Unprompted review
Reply from PDF House
Hello, Andrew,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best regards,
PDF House Support Team support@pdfhouse.com
Reply from PDF House
Hello Lanaya,
Thank you for your positive feedback! We are glad to hear that you found our service very helpful.
We appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Very unfortunate and frustrating
Very unfortunate and frustrating. Like everyone else I signed up to download my file, but since it was behind a pay wall I decided to ignore it, only for it to take GBP 39 for 2 months without my notice... no confirmation email, no billing email, no verification email, nothing. I only noticed because I have subscribed to three other services and by April (today) I found my credit card drained and their payments declined.... this is a GBP payment taken from LKR currency.... like why would I subscribe to such a huge conversion rate monthly??? And they refuse to refund me, I havent even used their services..so unethical...
23 April 2026
Unprompted review
Reply from PDF House
Hello,
We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and clarify the charges and subscription details you mentioned.
At the moment, we’re unable to locate your information, so please share your email address and any relevant details so we can investigate further.
Best regards,
Michael, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
Scam scam AVOIDDDDDDDD THEY ARE WELL…
Scam scam AVOIDDDDDDDD THEY ARE WELL KNOWN BY THE FRAUD DEPARTMENTS AND BANKS CERTIFIED SCAMMERS
23 April 2026
Unprompted review
Reply from PDF House
Hello,
We’re concerned to see your feedback, as this is not the typical experience we aim to provide. We would like to review your case and better understand what may have happened.
At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further.
Best regards,
Michael, PDF House Billing Support
billing@pdfhouse.com or +44 808 501 3713
Edit the PDF, its behind a paywall
Why let me edit a PDF just to hide my edits behind a paywall? Why waste my time just to tell me its going to cost money to get the PDF i spent time editing. Absurd.
23 April 2026
Unprompted review
Reply from PDF House
Hello Michael,
Thank you for your feedback. We completely understand how frustrating this situation must have been for you.
Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfhouse.com or +1 833 470 2108, we’re here to help.
Best,
Emma, PDF House Billing Support
billing@pdfhouse.com or +1 833 470 2108
Canceling Subscription
While attempting to cancel my subscription, it was a bit difficult in finding exactly how to do so. In the end I had to use the chat feature. The customer service agent was very fast and efficient. There wasn't any pushiness what so ever to keep the subscription, which I thought was nice. Thank you for your help in canceling the subscription. :)
23 April 2026
Unprompted review
Reply from PDF House
Hello! Thank you for your feedback. We're glad to hear that our team was able to assist you quickly and make the process smooth in the end. We also appreciate your note about the cancellation steps and will take it into account to improve the experience.
Best regards,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Good instructions and solved the…
Good instructions and solved the problem with no delay!
23 April 2026
Unprompted review
Reply from PDF House
Hello Ernest,
We're delighted to hear that you had such a positive experience with us!
Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.