Banner for pdfFiller

pdfFiller Reviews 17,725

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the product for its ease of use and effectiveness in handling PDF documents, often noting its superiority to other similar tools. Many appreciate its ability to simplify tasks like editing, saving, and printing PDFs, making it a valuable administrative tool for both personal and business needs. However, some people were dissatisfied with the payment and subscription models, expressing a desire for per-document payment options instead of monthly subscriptions. There were also mentions of unexpected charges and difficulties with cancellations. A few other people also felt that navigating the website and locating specific forms or functions could be time-consuming and less intuitive.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often praising the ease of use and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its ease of use, clear... See more

Payment

Users describe negative interactions with payment, primarily due to a lack of transparency regarding charges.... See more

Subscription

Reviewers highlight significant dissatisfaction with the subscription model. Many customers report that "free... See more

Product

Consumers find product to be ambiguous. Many reviewers praise the product as a very good program for filling... See more

Based on these reviews

Rated 4 out of 5 stars

It is a great product, for me it could have been 5 star but there are three areas that i cannot get it right or it is short of being good. a- it does take a long time to open files and navigating... See more

Rated 4 out of 5 stars

used free trial to convert some essential documents. Easy to use and worked well

Rated 4 out of 5 stars

Great product. Just wish i could download and not keep the files online. They own the files I submit and I cant save them to my computer in the fillable form. Other than this, its a great app

Company replied

Rated 4 out of 5 stars

THIS IS A GREAT EXPERIENCE NAVIGATING THE TO LOCATE OTHER FORMS AND FUNCTIONS WAS NOT THE SIMPLEST FOR ME - BUT THE CHAT FOR ASSISTANCE HELPED OUT IMMENSELY.


Company details

  1. Software Vendor
  2. Software Company

Written by the company

pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

it was good

it was good, but very tricky to cancel my free trail. i dont want to pay this extra pricey thing for something i dont need too often. but i do appreciate the free trial, that was good. ill be back sooner to get more free trials.

22 March 2026
pdfFiller logo

Reply from pdfFiller

Kiley hi! Glad you've liked the free trial option! :)
Please note, just in case, that the free trial is only available for first-timers, you won't be able to use it more than once, sorry.
We do have the option of paying month by month though. You are more than welcome to use the monthly payments schedule!

Rated 1 out of 5 stars

Not Free!! $20 monthly plan or a $8 per month yearly plan

They do not mention that you have to pay for an account to download your own signed form.

After I uploaded my document and signed it, when I tried to download it, it asked me to create an account. After creating an account it said if I wanted to download it, I would have to sign up for a $20 monthly plan or a $8 per month yearly plan.

This website shows up when you search for "free pdf signature" on google which means they are doing deceptive marketing. This website should be banned in US and Canada!

22 March 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Noel hi, sorry if any confusion!
What about 30-day free trial period, actually? Did you see that option?
You indeed would need to register an account first since pdfFiller is a cloud-based service and it won't function without one. However, the first month is entirely on us, we assure you. Document signing included!

Rated 1 out of 5 stars

It's ad and page claimed it could…

It's ad and page claimed it could translate a pdf to a mscz file (MuseScore), It doesn't. It doesn't even have a convert option. wasted my time.

21 March 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Sorry for the confusion incurred, Steve! We indeed do not work with this rather specific format as pdfFiller is mostly a PDF editor for standard business documents, with letters and numbers.
Our Marketing team will check the ads today to eliminate this.
If, by any chance, you can help us track down this ad (was it simply in Google search?), please email support@pdffilelr.com. Greatly appreciated in advance!

Rated 5 out of 5 stars

I thought I had cancelled free trial…

I thought I had cancelled free trial and was shocked to find I had been charged over 100 dollars after 30 days ( looking at other reviews it appears that is quite common) I got in touch through live chat and was refunded immediately- very supportive, excellent customer service

20 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look