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pdfFiller Reviews 17,724

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the product for its ease of use and effectiveness in handling PDF documents, often noting its superiority to other similar tools. Many appreciate its ability to simplify tasks like editing, saving, and printing PDFs, making it a valuable administrative tool for both personal and business needs. However, some people were dissatisfied with the payment and subscription models, expressing a desire for per-document payment options instead of monthly subscriptions. There were also mentions of unexpected charges and difficulties with cancellations. A few other people also felt that navigating the website and locating specific forms or functions could be time-consuming and less intuitive.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often praising the ease of use and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its ease of use, clear... See more

Payment

Users describe negative interactions with payment, primarily due to a lack of transparency regarding charges.... See more

Subscription

Reviewers highlight significant dissatisfaction with the subscription model. Many customers report that "free... See more

Product

Consumers find product to be ambiguous. Many reviewers praise the product as a very good program for filling... See more

Based on these reviews

Rated 4 out of 5 stars

It is a great product, for me it could have been 5 star but there are three areas that i cannot get it right or it is short of being good. a- it does take a long time to open files and navigating... See more

Rated 4 out of 5 stars

used free trial to convert some essential documents. Easy to use and worked well

Rated 4 out of 5 stars

Great product. Just wish i could download and not keep the files online. They own the files I submit and I cant save them to my computer in the fillable form. Other than this, its a great app

Company replied

Rated 4 out of 5 stars

THIS IS A GREAT EXPERIENCE NAVIGATING THE TO LOCATE OTHER FORMS AND FUNCTIONS WAS NOT THE SIMPLEST FOR ME - BUT THE CHAT FOR ASSISTANCE HELPED OUT IMMENSELY.


Company details

  1. Software Vendor
  2. Software Company

Written by the company

pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Legal paper

Once you document is complete - PDFFiler is a very quick and easy way to convert documents onto legal paper and download as a PDF.

26 March 2026
Rated 5 out of 5 stars

user friendly

this website is easy to use and multi functions - consolidate, reconstruct all the pdf files.

26 March 2026
Rated 1 out of 5 stars

Free is billed immediately, and the amount is not Zero

Have you seen this before? Want to use a "free" online utility, but the tools are grayed out until you sign up or agree to a free trial? I prefer that to letting me spend an hour editing a PDF and then telling me I need to subscript to download or print it like PDFFILLER.COM does. And, to make it worse, I signed up, downloaded the document, then cancelled the 30-day free trial (just like they said I could) but before the page even refreshed, I was notified by my bank that I had been charged by PDFFILLER.com. OK, it was $2, but WTF? I am OK with the seven-cent verification charge, or some other random amount of pennies, but $2. Their support says this is standard practice and they reverse it within 72 HOURS. And then my bank will take between 5 and 7 days to post it to the account. What a bunch of a-holes.

26 March 2026
Unprompted review
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Reply from pdfFiller

Our apologies for any confusion with the free trial conditions, Chad!
We cannot actually regulate the volume of the verification/test transaction. It is assigned by a payment processor, and in some places it is indeed less than one dollar, while in other cases it will be between 2 and 3 dollars.
This amount, in most cases, is back on the account within the first 24 hours. We do not reverse it manually, this is done automatically, so your bank won't post it separately, actually.
You probably already saw it back?

Rated 1 out of 5 stars

The website always down

The website always down, my documents has 90% of time fail opening or fail uploading. Hard to find the cancel subsribtion option. dont use it

25 March 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Jason hi! Very surprised to read this, to be honest. We haven't recorded any down time for many months now, seriously.
Have you tried our Support? They can certainly check the account stats for you! Please email support@pdffiller.com. Thank you.

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