I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.
Company replied
Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.
Company replied
I could not figure how to delete a document that I accidently included. Other than that is was user friendly.
Company replied
Company details
Written by the company
PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.
Contact info
1875 Century Park E, 90067, Los Angeles, United States
- support@pdf.net
- pdf.net
3.8
Great
333 reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They start charging you a monthly fee…
They start charging you a monthly fee of $50 when you purchase one thing. They never send you email receipts because they want to remain undetected so they can keep charging your credit card as long as possible. Then they don’t offer a phone number they just have you contact support via message system. This is so scamming and so conniving, I will never do business with these little weasels again
7 March 2026
Unprompted review
Reply from pdf.net
Thanks for the review, Rodrigo!
Glad to hear our PDF editor compression tool worked well for you. If you ever need support or want to explore more tools, we’re just a message away!
Awesome!!!
6 March 2026
Reply from pdf.net
Thank you for the review, Monita!
Happy to hear you think our PDF editor is awesome. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Beet!
Awesome to hear you think our PDF editor is the best. If you ever need support or want to explore more tools, we’re just a message away!
They charged 50 USD for a month
They charged 50 USD for a month. What a scam.
6 March 2026
Unprompted review
Terrible site
Terrible site, has hidden fee , automatic subscription, charged me twice-first time $1.95 and $49.88 on 02/28/26 in less that 2 weeks for for simple tasks.
Do not use them, way overpriced .
28 February 2026
Unprompted review
Reply from pdf.net
Hi Maria, I’m sorry to hear about your experience. This isn't what we aim for.
We would like to look into this for you but I wasn't able to locate an account that matches your Trustpilot information. Please reach out to our support team at support@pdf.net so we can review your account. We offer a no-hassle refund policy.
For reference: The membership renewal details are presented during checkout and again in the transaction receipt email.
Easy to use and accurate
5 March 2026
Reply from pdf.net
Thanks so much for the review, Dale!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Easy to use but very expensive if you…
Easy to use but very expensive if you forget to cancel within 14 days.
4 March 2026
Reply from pdf.net
Thank you for the review, Bonnie!
Glad to hear our PDF editor was easy to use. We also have a no-hassle refund policy in the event you forget to cancel in time!
I do not have the Adobe system on my…
I do not have the Adobe system on my personal computer, so when I did a simple Google search, this was the first one that popped up, and I decided to give it a try! I can attest that this by far is budget-friendly and well worth it! does everything it says it does plus more.
-Kinah, RN, (MSN-Candidate, 04/2026)
4 March 2026
Reply from pdf.net
Thanks so much for the review, Kinah!
Happy to hear our PDF editor met your needs! If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Charles!
Happy to hear our service is great! If you ever need support or want to explore more tools, we’re just a message away!
False advertising
The website is not free as advertised, they make you enter all of your details to download your 'free' document, and then hit you with the subscription fee.
3 March 2026
Unprompted review
Reply from pdf.net
Hi Amber,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
Small fee
First of all, IT IS NOT FREE. You will be forced to subscribe. Although subscription fee for a 14 day trial is on $1.95.
What i did not like is it make you jump through hoops just like Adobe.
I wish they advertise it on the web (when you search) the above facts.
Ultimately, I was ABLE to do it (protect and save as) even if I had to pay $1.95.
2 March 2026
Reply from pdf.net
Hey there,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
Terrible Scam. Do NOT Use.
Terrible experience. Do not use. I spent forever editing a PDF only to be met with a failure to save and a paywall after being assured in the advertising that it was "free". Look elsewhere.
28 February 2026
Unprompted review
Reply from pdf.net
Hi Dre,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
took 500 from me and aim to be free
took 500 from me and aim to be free, dont even open or login into their website
28 February 2026
Unprompted review
Reply from pdf.net
Hi Vaibhav. Sorry to hear about your experience. That's not what we aim for.
I couldn't find any accounts or communications matching your name or Trustpilot information. We'd like to assist you with this. Can you please email us at support@pdf.net so we can look into further?
Reply from pdf.net
Thanks so much for the review, Marc!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
claims is "free" just isn't free
claims is "free" just isn't free. terrible
23 February 2026
Unprompted review
Reply from pdf.net
Hi Evie,
Thank you for your feedback. We're always working on improving both our product and communication.
While some features on our platform are free, it appears the download option you used requires an active subscription.
We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.
Thanks again for your input, it really helps!
Reply from pdf.net
Thanks so much for the great review!
Happy to hear you found our service fast and user friendly. If you ever need support or want to explore more tools, we’re just a message away!
Tools👁️🗨️& assets!
Interesting &Formative. 👁️🗨️ the use of the many tools & availability of knowable information ℹ️
22 February 2026
Reply from pdf.net
Thank you for the review, Marion!
Glad to hear you're happy with all the tools our PDF editor has to offer. If you ever need support, we’re just a message away!
Reply from pdf.net
Thanks so much for the review!
Happy to hear you think our PDF editor is great. If you ever need support or want to explore more tools, we’re just a message away!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.