pdf.net Reviews 330

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and the intuitive nature of the platform, making it simple to upload, edit, and merge documents. Many people appreciate the efficiency and reliability of the service, finding it a smooth and quick solution for their PDF needs. However, some customers were not happy with the pricing and billing practices. Some customers found the initial presentation unclear, leading to unexpected subscription fees or charges. There were also concerns about subscription enrollment and the transparency regarding costs, with some finding the service more expensive than alternatives.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often highlighting the site's... See more

Price

People report negative experiences with price, often expressing frustration over unexpected charges and... See more

Payment

Customers had negative experiences with payment. Many reviewers report being charged unexpectedly, often... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Subscription

Clients share negative opinions on subscription. Many reviewers express frustration over unexpected charges,... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more

Company replied

Rated 4 out of 5 stars

Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.

Company replied

Rated 4 out of 5 stars

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

Company replied

Rated 4 out of 5 stars

I could not figure how to delete a document that I accidently included. Other than that is was user friendly.

Company replied


Company details

  1. Software Company

Written by the company

PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.


Contact info

3.8

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thank you for the review, Tammy!

We're happy to have you onboard. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Very easy to work in and fast to…

Very easy to work in and fast to download

8 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Ezekiel!

Glad to hear our PDF editor was fast and easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

Took unauthorized funds, won’t respond

The system is good but I only agreed to a $1 cost so I can get my document done. A week or so later they charge me $50 without any email confirmation or anything. I have emailed 3 times WITHOUT RESPONSE for a refund.

8 April 2026
Unprompted review
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Reply from pdf.net

Hello Gazelle, this definitely isn't the experience we aim for.

I've carefully reviewed your account and don't see any prior emails from you on this. To make this right, we've immediately cancelled your subscription and processed a full refund.

Please let us know if there's anything else we can assist with—we value your feedback.

Rated 5 out of 5 stars

great app

I love this app

8 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Cruz!

Happy to hear you love our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Good easy to manage

Good easy to manage

8 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Sadie!

Happy to hear our PDF editor was easy to manage. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Easy to use

Easy to use. Quick.

8 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Susana!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Was quick and easy

Was quick and easy

7 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Calderam!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

worked good

worked good for me

6 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Mike!

Happy to hear our PDF editor worked good for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Very easy to use

Very easy to use

6 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Amanda!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Great Experience

The user interface makes the experience easy and quick to use.

6 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Chris!

Happy to hear our PDF editor was easy and quick to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Easy to use and seems reliable

Easy to use and seems reliable. Other sites are slow and delayed and glitch out. This was smooth. Only dislike is this the cost. Way more expensive than Adobe online. I only need to edit a file a few time per week. So need a lower cost option

6 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Chris!

Happy to hear our PDF editor was smooth and reliable. And thank you for the feedback = we'll keep it in mind as we continue to enhance our user experience.

If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Easy to use

Great for combining large amount of PDFs into one for tax purposes.

6 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, G.S.!

Happy to hear our combine tool was handy for tax time - we understand it can be a stressful time. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Good and happy

Good happy with it

5 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Bryan!

Glad to hear you're happy with our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Raul!

Happy to hear you had a good experience with pdf.net and our staff. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

....

.thank you k

5 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Whitney!

If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Easy to use

Easy to use, happy so far great for a basic user

4 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review!

Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Very accessible and easy to use

Very accessible and easy to use. Highly recommend to convert to pdf

4 April 2026
pdf.net logo

Reply from pdf.net

Thank you for the review, Jo!

Glad to hear our PDF editor was very accessible and easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Love ur product

2 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Clinton!

Awesome to hear you love pdf.net. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

I could not figure how to delete a…

I could not figure how to delete a document that I accidently included. Other than that is was user friendly.

2 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, DKR!

To delete a file:
- Click on the three dot to the right of the file to bring up the actions menu
- At the bottom of the list, click on 'Move to trash'

If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Easy!

SO easy!!!!

2 April 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Concussionbox!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

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