PC Specialist Ltd Reviews 

2,180
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the custom-built PCs and laptops, noting they are well-built and perform perfectly. Many people appreciate the excellent service, finding the configuration process easy and receiving frequent, transparent updates throughout the build. Reviewers frequently highlight the quick delivery and secure packaging, ensuring products arrive safely and on time. People frequently commend the helpful support staff and the overall professional approach of the company. Many customers are highly satisfied with their purchases and express a strong willingness to recommend the company or make future purchases.

What people talk about most

Product

Customers had positive experiences with product, often praising the build quality, performance, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the build quality, premium... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick turnaround... See more

Service

People report positive experiences with service, often highlighting the excellent communication and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the process of configuring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 2 high spec laptops previously from PC Specialist and thought next time I’lll get a proper pc. Wasn’t sure exactly what to get, so with advice from AI, I started to build. I ended up with a... See more

Rated 5 out of 5 stars

Configuring my own laptop was a big plus for me. Laptop arrived 3 days after I ordered, which I consider very fast. When I found that Windows 11 license key was not registered, I sent an e-mail to PC... See more

Rated 5 out of 5 stars

Exceptional customer care and communication from start to finish and beyond. I have not used the new laptop much yet but it looks great and so far works perfect. The finance options are a great additi... See more

Rated 5 out of 5 stars

Great company for someone like me getting into pcs, so easy to configurate, tells you if parts aren't compatible etc. Build process was cool getting frequent updates and a fun 3D model of your pc once... See more


Company details

  1. Computer Store

Information provided by various external sources

Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,180)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered my first PC from PC Specialist

Ordered my first PC from PC Specialist after my partner ordered from them over a year ago and has had no issues with their PC all this time.
The delivery was fast and was well packaged. Have had it for a few weeks now and I'm so happy with it, really well built, was straightforward to set up and the overall quality is fantastic.
Applying for finance was easy too and I have a year to pay it off with no interest which was a big part of the reason I ordered as well as the reputation PC Specialist.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, so straight forward. i used to work in IT and this is nearly as economical as building your self but less stress and hassle. they were really good at communicating each stage, and believe me i kept checking where it was. so excited to get it. Works great. first time I've been able to play games on ultra!

30 October 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommend

All components are exactly as ordered, build quality is very good. Pc came well secured. Performance of the set is outstanding and I am very happy. Slightly dissapointed with audio ports on top of the case not working but it can ba a motherboard limitation. I highly recommend pcspecialist.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

They Build Great PCs

The website is helpful when it came to building my Desktop PC, a small work station. I reached out to their service team, and they provided recommendations that I took on board. They had a stock issue with the GPU but provided alternatives, same series and brand. They battle tested the machine and delivery was pretty quick (I'm in Ireland). My only complaint is one of the customer service reps had mentioned dual booting for my PC would not be an issue, and when I asked to confirm when someone else reached out about the GPU, I was told no. A little mix-up but installing Linux is no bother for me.
All around, very happy with the service and the product.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great PC- Great service

We recently configured and purchased a gaming PC from PC Specialist. The whole process was straightforward from initial configuring through to final order. Our order was fully tracked from start to finish and the PC was delivered on time in very safe and secure packaging

8 October 2025
Unprompted review
Rated 4 out of 5 stars

I'm very happy with my computer

I'm very satisfied with my product and I very much enjoyed the shopping experience of selecting parts. The communication from the team was pretty good but a few delays made the experience slightly difficult. That being said once the pieces were together everything came together very quickly.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service despite a rocky start

I ordered a PC from Ireland, but unfortunately, it arrived damaged in transit. Accidents happen, what really matters is how a company responds, and in this case, PC Specialist handled it brilliantly.

A special mention to Nowell, who was incredibly helpful throughout the process. I wasn’t sure how to return the damaged PC, and to make things trickier, I was heading off on a two-week holiday right after delivery. Nowell guided me through every step, arranged the return, and ensured that a replacement was delivered once I got back.

The new PC arrived in perfect condition and works flawlessly. I’m very happy with the purchase, and honestly, I don’t think I’d have managed the situation as calmly without Nowell’s support. You’ve definitely got a star employee there!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Custom built laptop, good price, good quality

PC Specialist guys built my custom laptop in couple of days, good quality, fair price and quick delivery. If you want a PC or Laptop with special build / configuration and the best price on the market - I can recommend them for sure.

17 October 2025
Unprompted review

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