PC Logix Reviews 

37
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I wish to thank you for the efficiency your company demonstrated in setting up the point to point air bridge between our house and cottage. We were indeed struggling. Your guys quickly saw through... See more

Company replied

Rated 5 out of 5 stars

I contacted PC Logix to answer a concern I had over the possibility of Wannacry spyware virus entering my computer (WinXP) when I switched it on after a month's break during which the virus had appear... See more

Company replied

Rated 5 out of 5 stars

The team at PC Logix make you feel like their only customer! They respond quickly and efficiently on every occasion. This is key when running a business. Keep up the outstanding work guys. Thank y... See more

Company replied

Rated 4 out of 5 stars

Recently changed laptops and need VPN's added again. Raised a ticket and Carl Davies was in touch and resolved the issues quickly with little fuss. Excellent service from Carl.

Company replied

Company details

  1. Computer Repair Service

Information provided by various external sources

We are a team of local techies and business boffins, who not only know what businesses need to operate and grow, but also how to implement and support the right IT systems, infrastructures and technologies to enable that. Based in Hereford, and covering all the surrounding counties, we pride ourselves on having friendly people at the end of a phone and in our Tech Centre, who can help you with all things ‘IT’ and beyond: IT Support and Sales; Data Back-up and Data Recovery; Office 365; Network Installations; Printers and Cartridges; Hosted Telephony (VoIP); and IP Security Cameras


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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No recent history of asking for reviews

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4.7

All reviews

(37)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive service

Impressive service. They know what they are doing

30 March 2020
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you for these kind words - so glad to be able to help out. Stay safe.

Rated 4 out of 5 stars

Recently changed laptops and need VPN's…

Recently changed laptops and need VPN's added again. Raised a ticket and Carl Davies was in touch and resolved the issues quickly with little fuss.

Excellent service from Carl.

27 March 2020
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you for this great review - stay safe and have a good weekend

Rated 5 out of 5 stars

Brilliant service

Brilliant service - resolved the problem with 30 min of a support call being placed

23 March 2020
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you for those kind words Mark - stay safe

Rated 3 out of 5 stars

Backwards system

Lovely people but backwards system

27 February 2020
Unprompted review
PC Logix logo

Reply from PC Logix

Hi ETL - could you elaborate on your system concerns as we cannot find a record from you regarding this. Our systems are all updated regularly and aim to make life as simple and informative as possible for all our clients, so if there are any concerns we would love the opportunity to resolve them. Thank you, we look forward to hearing from you.

Rated 5 out of 5 stars

The team at PC Logix make you feel like…

The team at PC Logix make you feel like their only customer! They respond quickly and efficiently on every occasion. This is key when running a business. Keep up the outstanding work guys. Thank you.

5 February 2020
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you for those fantastic words Jo. Have a great day

Rated 5 out of 5 stars

An excellent service

An excellent service. Well done - prompt with good advice and support.

11 September 2019
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you for those kind words - have a great week

Rated 4 out of 5 stars

Pleasant reception

Pleasant reception, prompt response from IT tech

5 August 2019
Unprompted review
PC Logix logo

Reply from PC Logix

Hi Kevin - thank you for your kind words.
Have a great week.

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service. Dealt with the problem with no hassle.

5 August 2019
Unprompted review
PC Logix logo

Reply from PC Logix

Thank you John for the great review. Hope you have a great week.

Rated 5 out of 5 stars

Keeping Wannacry out!

I contacted PC Logix to answer a concern I had over the possibility of Wannacry spyware virus entering my computer (WinXP) when I switched it on after a month's break during which the virus had appeared internationally. Nigel kindly returned my call and talked me through the correct procedure to avoid this. It was successful, and there was no fee charged, although I am a client not previously known to them. I can thoroughly recommend the efficient and helpful.services of Muriel and Nigel based on this first acquaintance. Gareth Thomas

19 June 2017
Unprompted review
PC Logix logo

Reply from PC Logix

Thanks Gareth! So glad we were able to put your mind at rest. Always happy to help!

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