Very bad company, ethier with companies ethier with direct clients, hard procedures, thatly are not smart at all, canceling order without clear reasons, thay just want to stop any normal transacti... See more
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See what reviewers are saying
Words would fail me to express how satisfied I am with your topnotch customer service and satisfaction. With this platform u cannot be scammed by anyone. This is me saying a big thank you to the Paypr... See more
As someone used their payment solution for 1+ years, they suddenly stopped supporting the business area ( AI images, videos, songs) - totally legitimate business without any warning or prior notifi... See more
once I figured out your system. you were very responsive and willing to help. I had some difficulty accessing support because when I entered my email it always came back that there was no account as... See more
Company details
Information provided by various external sources
PayPro Global is a suite of eCommerce solutions that cater specifically to software developers and vendors, helping them simplify the distribution and reselling of their digital products, software, SaaS, and other goods to end users all over the world. With PayPro Global, software developers and vendors, they are able to sell and market their products online, accept payments through multiple online channels, increase cart value, and fully visitor to customer conversion rate.
Contact info
2.4
Poor
690 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Worts Serves ever
Worts Serves ever. now they Block me im unable to send mail to there customer service
27 November 2023
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. So we would require further details to get the matter sorted out.
In order to locate your order, we would require your email, full name, date of the charge and the last 4 digits of the card that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call :
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
IOIO System Mechanic
I bought IOIO System Mechanic
they charged me and didnt provide a license key
after one day I asked for a refund.
I will update if I receive my money back
26 November 2023
Unprompted review
Reply from PayPro Global
Dear Gary,
We are sorry to hear about your experience.
Due to the records in our system, the Order 29875916 has already been cancelled and money will be refunded back to your account within a couple of business days. Kindly note that the refund process might take up to 10 business days.
For further assistance, please write us an email at support@payproglobal.com or call :
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Unclear who I was calling or speaking…
Unclear who I was calling or speaking to but the goal was achieve
24 November 2023
Unprompted review
Liubomyr Lobur from your Risk and…
Liubomyr Lobur from your Risk and Support Team helped me very quickly. For 2 months I have been trying to cancel my subscription but failed, and he helped me a lot by canceling my subscription in 2 minutes.
23 November 2023
Unprompted review
Unable to use ADLock app with the…
Unable to use ADLock app with the license code I purchased. I get an error message saying that code is invalid. My debit card got billed roughly 7$cad. for one month. It won't block ads on the Pinterest site as promised. Hopefully my bank will reverse the charge. I spoke to someone at this company who hardly understands English. No surprise there. Stay away from this company and ADLock ADLock is a scam bigtime A lifetime boycott with this company and all other SaaS providers like it
16 November 2023
Unprompted review
Reply from PayPro Global
Dear Vance!
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We have submitted your refund request to the software company, so please expect a refund notification to your email shortly.
For further assistance, please contact us at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Quick response to a request for…
Quick response to a request for cancelling a no longer applicable subscription renewal upcoming billing. Cancellation confirmed immediately with a confirmation email.
16 November 2023
Unprompted review
I'm still waiting for a refund from…
I'm still waiting for a refund from Paypro global. Two months ago I contacted paypro requesting a refund for a service I had ordered. I received an automated note fom them informing me the company I had purchased the service from and Paypro global would look into issuing the refund. I have heard nothing back from three followig emails asking for an update apart from three auromated replies of their generic letter informing they are looking into it and I will be contacted shortly. Customer service from both companies is non existent. Would not recomend Paypal Global as a service
16 September 2023
Unprompted review
Reply from PayPro Global
Dear David,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We have forwarded your refund request to the software company, so please expect a reply from yura@anyplace-control.com to your email shortly.
For further assistance, please contact us at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Fast and efficient
They read my email and speedily confirmed my request.
4 November 2023
Unprompted review
My problem is resolved in only 4…
My problem is resolved in only 4 minutes. I'm surprised.
5 November 2023
Unprompted review
CS rep helpful and efficient
3 November 2023
Unprompted review
I am still waiting for 2 refunds from…
I am still waiting for 2 refunds from pay pro global they have not contacted me and when I email them I get an automated message saying (you are waiting for a refund) I know I am, if paypro global sees this message contact me on my email or or phone at rickyrjssutton@ outlook.com and 07709009152 literally I feel you are robbing me. Update- pay pro global have seen my complaint and just emailed me saying I will be refunded within 5-10 working days, so, I am hopeful I will receive this refund as I have not had an email like this from them before but I will keep you updated.
6 July 2023
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We have forwarded your refund request to the software company, so please expect a reply to your email shortly.
For further assistance, please contact us at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Alina was great!!
Alina was great!!! she helped me cancel my subscription to a website I signed up on about a year ago super fast and simple. I hope I'm spelled her name Right because she was super fast and courteous. If I ever have the opportunity to use PayPro's service again I will. 10/10 service.
12 October 2023
Unprompted review
I tried to contact PayPro several times…
I tried to contact PayPro several times via live chat and email to ask for the license code for the software I purchased with order #23710869, but I was unsuccessful.
*After opening this review, they contacted me and resolved my issue. Reevaluated! Thanks!
13 September 2023
Unprompted review
Reply from PayPro Global
Dear Diego,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. Due to the records in our system, the license code has been sent to your email by mail@httpdebugger.com. We have just resent the email as per your request. Please, double-check your inbox and make sure to check your spam folder.
If you require any further assistance, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Best Support Experience.
Probably the fastest response to a request I have had when dealing with on line companies. Would definitely use this company in the future. Very impressive. Congrats to the support team. A very satisfied user.
9 October 2023
Unprompted review
Worst ever
Worst ever. Never experienced such a hassle with just one payment. Nobody is asking for ID card, and you should improve. I feel sorry for not checking their feedback on Trustpilot beforehand.
25 September 2023
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. So we would require further details to get the matter sorted out.
In order to locate your order, we would require your email, full name, date of the charge and the last 4 digits of the card that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call :
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Extremely fast service
Extremely fast service and did what I needed done.
16 September 2023
Unprompted review
Thank you very much for quick and…
Thank you very much for quick and immediate support and for understanding the situation
12 September 2023
Unprompted review
Fast and efficient service.
12 September 2023
Unprompted review
Very good merchant of record for global sales
I use them as a payment processor/merchant of record to sell my software online, worldwide.
Been using them for around 6 months now, and it's worked very well - customers have had no troubles, payouts have been quick and reliable so far, the online dashboard is unpolished in places but does the job effectively, and support has been extremely helpful & responsive with the various small questions I've had.
I had previously had problems with payments elsewhere when selling in Latin America & Asia, and PayPro have been a notable improvement on other processors I've tried in terms for selling outside the US & Europe - much wider payment method & currency support, and better fraud handling (e.g. they can enable 3DS and other tighter checks on a per-country basis if you ask, depending on the issues you're seeing).
30 August 2023
Unprompted review
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