Very bad company, ethier with companies ethier with direct clients, hard procedures, thatly are not smart at all, canceling order without clear reasons, thay just want to stop any normal transacti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Words would fail me to express how satisfied I am with your topnotch customer service and satisfaction. With this platform u cannot be scammed by anyone. This is me saying a big thank you to the Paypr... See more
As someone used their payment solution for 1+ years, they suddenly stopped supporting the business area ( AI images, videos, songs) - totally legitimate business without any warning or prior notifi... See more
once I figured out your system. you were very responsive and willing to help. I had some difficulty accessing support because when I entered my email it always came back that there was no account as... See more
Company details
Information provided by various external sources
PayPro Global is a suite of eCommerce solutions that cater specifically to software developers and vendors, helping them simplify the distribution and reselling of their digital products, software, SaaS, and other goods to end users all over the world. With PayPro Global, software developers and vendors, they are able to sell and market their products online, accept payments through multiple online channels, increase cart value, and fully visitor to customer conversion rate.
Contact info
2.4
Poor
690 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM ALert....I was unable to use the registration…
I was unable to use the registration key sent because the download activation site was down and I couldn't connect. I never downloaded or registered the product and was denied a refund.
Note: The online support used at time of event is not technical support and just refereed my issue back to the seller sending them an email with a promise they would get back to me within 2 hours, which never happened.
Dear Valued Partner,
This is the email sent from online support to Payproglobal (the seller)
"We are contacting you on behalf of your customer ________ (Order ID 35685754 ; ??????.com), who
is currently requiring your assistance.
We have included the customer’s request below.
Hello i purchased the windows ISO soŌware input my registration email and license number and select Register and
nothing happens
Please address this situation as soon as possible and include us (in CC) in your reply to the customer.
Thank you.
15 April 2025
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about the difficulties you experienced with the registration key and the download activation site.
PayPro Global acts as a reseller for software, and the technical support for the product itself is typically handled by the software vendor. We understand your frustration with the lack of response.
We can see that our online support team has already forwarded your issue and order details (Order ID 35685754) to the software seller, as indicated in the email you've shared. We have also requested that they contact you directly and include us in the communication.
To ensure this is being addressed, we will follow up with the software vendor again on your behalf. In the meantime, please also check your email inbox (and spam folder) for any communication from them.
For any further concerns or if you do not hear back from the seller soon, please do not hesitate to contact us directly at support@payproglobal.com or by phone:
International: +1-647-977-7769
US/Canada toll free: +1-888-317-4868
Germany toll free: +49 800 7234796
UK toll free: +44 800 368 8867
France: +33 1 856 44555
We are here to assist you and will do our best to facilitate a resolution.
Thank you for your patience.
Best regards,
The PayPro Global Team
Excellent
Excellent, timely, effective service. The entire process was streamlined and easy.
11 May 2025
Unprompted review
Shield for Scam Companies
I have been in a long-term dispute with one of PayPro Global's partners, Remote Job Finder. This website is useless and refuses to cancel the subscription as well as refund for unused time.
PayPro has done nothing with my PayPal dispute besides resending the same message daily. They are nothing more than a pass-through company for suspect companies which would be booted from PayPal immediately.
1 May 2025
Unprompted review
Reply from PayPro Global
Dear Travis,
We understand your frustration regarding your dispute with Remote Job Finder. We apologize for any inconvenience this has caused.
PayPro Global acts as a reseller for software and SaaS companies, facilitating the transaction between you and the software vendor. While we process the payments, the software provider manages technical assistance and refunds.
We'd also like to inform you that your subscription to Remote Job Finder has already been canceled, and we have also forwarded your refund request to the software company. Please expect a direct response from them regarding your refund inquiry shortly.
If you do not receive a response or if you have any further questions, please feel free to contact us at support@payproglobal.com or by phone:
International: +1-647-977-7769
US/Canada toll free: +1-888-317-4868
Germany toll free: +49 800 7234796
UK toll free: +44 800 368 8867
France: +33 1 856 44555
We are available 24/7 to assist you.
Thank you for your patience.
Best regards,
The PayPro Global Team
PayPro Global—Brilliant customer service
I purchased a lifetime licence for a video downloader from FliFlak. There is no trial version so I paid for a lifetime licence given that many people had written that the software worked well.
I installed the software and couldn’t even get past the sign in page. I sent them an email detailing the problem and they asked me to send them the log files. I did this and they immediately wrote back apologising for the problem I was having and saying they were quite happy to refund me 30% of my purchase price because they like to keep their customers happy! I couldn’t believe what they wrote.
I asked for a FULL refund and that was when all the emails stopped. Further emails to them were met with no replies. So I decided to contact PayPro Global, the company handling the payments.
Within 20 minutes of submitting my experience to PayPro Global via their website, I received an email from PayPro Global with the text describing my experience and a note stating that hey have passed on my concerns to their client (FliFlak).
The very next morning the refund was in my credit card.
This is absolutely BRILLIANT customer service by PayPro Global. I can’t thank them enough for helping me out in this matter. I highly recommend them.
6 May 2025
Unprompted review
PayProGlobal's Opaque Verification Process Lacks Transparency
PayProGlobal's verification process seems arbitrary, with decisions on business suitability made without transparent criteria. Upon rejection, they provide no explanation, and my attempts to seek clarification or guidance on meeting their standards were ignored. This lack of openness and responsiveness raises concerns about their trustworthiness as a service provider.
5 May 2025
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience. We, at PayPro Global, strive for clarity and transparency. It's possible your business model might not align with our specialization. While we aim to support a wide range of digital businesses, our expertise and current focus are primarily with companies selling SaaS and software.
If you have specific questions about our requirements or the reasons for the decision, please reply to any emails you've received from us, or contact our onboarding team directly at onboarding@payproglobal.com. They will be able to provide more specific information.
Thank you in advance.
Best regards,
The PayPro Global Team
Reply from PayPro Global
Dear Frances,
We are sorry to hear you believe this is a fraudulent charge.
PayPro Global acts as a reseller for various software, SaaS, and digital goods companies. To investigate this properly, could you please specify your request and provide us with some details? To locate any potential order, we would need either the 8-digit order ID number, the email address used for the purchase, or the last four digits of the payment card.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance for your cooperation.
Best regards,
The PayPro Global Team
they have 0 knowledge about virtual card or less support
I used pay pro global for other payment link system, but they (pay pro global) manage all own.
they just hold my balance on pending payment still not release more then week , all hard for card or id verification, they have 0 knowledge about virtual own card verification also
18 April 2025
Unprompted review
Reply from PayPro Global
Dear Himal,
We are sorry to hear about your experience.
PayPro Global acts as a reseller of software, SaaS, and digital goods. We need further details to resolve the matter. To locate your order, we need the order ID number (8 digits) or your email address and the last four digits of the card that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Fast resolution to my problem
My experience was great with this platform. I gave my issue and it was resolved in seconds. This is the kind of customer service that is always needed for those who are on the go as myself. Thank you so much for your services.
3 April 2025
Unprompted review
A total waste of time
A total waste of time. Rude staff. Avoid this company like smallpox.
18 March 2025
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits) and your email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
QUICKKKKKK 🙏🏼
had a change in management and needed access to the account and was able to call and speak to a human to assist me right away. She did have me email, requesting the change to support at paypro global, where they responded VERY quickly--minutes. Which is very appreciated. Thank you for assisting and letting me get back to my business with ease 🙏🏼
11 March 2025
Unprompted review
Representative was able to answer…
Representative was able to answer questions, and solved a login problem for me quickly.
3 March 2025
Unprompted review
SCAM
total scam, never trust their emails and don't pay anything to them
3 March 2025
Unprompted review
Reply from PayPro Global
Hi Kelvin,
We are sorry to hear about your experience.
PayPro Global has been a trusted reseller of software, SaaS, and digital goods, for more than 17 years.
We would require further details to get the matter sorted out. To locate your order, please provide us with the order ID number (8 digits) and your email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Got scammed by your customer
Got scammed by your customer: OnlineFile.Repair
9 February 2025
Unprompted review
Reply from PayPro Global
Hi,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods, and we would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits) and your email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Great customer support..
Great customer support... Very patient and professional...
16 February 2025
Unprompted review
Please stop sending me phishing emails…
Please stop sending me phishing emails saying you're charging my account on software that I never purchased from you. I never bought anything from your "company"!! How did you get my email anyway?? Are you guys searching through data dumps out in cyberspace or something? Knock it off or the next complaint won't be to the BBB, it will be to the FBI. Thank you
8 February 2025
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global processes payments for various companies selling SaaS and software. The emails we send are generally payment reminders, subscription updates, free trials, and invoices related to purchases made through our platform.
To help us locate your account and investigate this further, could you please provide the email address associated with the emails you're receiving?
For further assistance, please contact us at support@payproglobal.com or by phone:
International: +1-647-977-7769
US/Canada toll free: +1-888-317-4868
Germany toll free: +49 800 7234796
UK toll free: +44 800 368 8867
France: +33 1 856 44555
We are available 24/7 to assist you.
Best regards,
The PayPro Global Team
What'scu determine company legitimacy is…
What's determine company legitimacy is how they deal with customers refunds
they are the worst
don't bother yourself with the shit company
3 February 2025
Unprompted review
Reply from PayPro Global
Dear Frank,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits) and your email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
The worst example of service I ever…
The worst example of service I ever seen.
Pages of explanations instead of licences ordered and paid.
Cherry on top - redirect request to a service provider instead of solving a payment problem!
I am surprised you have clients at all
30 January 2025
Unprompted review
Reply from PayPro Global
Dear Andriy,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits) and your email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
SCAM
I bought a license (48.85) for a software that, instead of working, was forcing me to download other softwares (requiring other licenses) to work. There is no way to be refunded, so please guys don't buy from this site
24 January 2025
Unprompted review
Reply from PayPro Global
Dear Customer,
We understand your frustration and apologize for the experience you had with the software you purchased through PayPro Global.
As a reseller of software, PayPro Global acts as a middleman between customers and software vendors. While we strive to ensure the quality of products we offer, we are not responsible for the technical aspects of the software itself.
We have forwarded your feedback and refund request to the software company; please expect a reply from the software company shortly.
If you have any further questions or need additional assistance, please feel free to contact us at support@payproglobal.com or by phone:
International: +1-647-977-7769
US/Canada toll free: +1-888-317-4868
Germany toll free: +49 800 7234796
UK toll free: +44 800 368 8867
France: +33 1 856 44555
We are available 24/7 to assist you.
Thank you,
Best regards,
The PayPro Global Team
Super fast service...
Super fast to cancel subscription and service is impecable
11 January 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.