Nexpay - a banking partner that puts your business first Reviews 75

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Received a contract from Next pay saying I’d opened an account… totally fraudulent!! Says it was opened with an online signature… more fabrication, How can they not make checks on applicants I’m dis... See more

Rated 4 out of 5 stars

For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com. Their KYC process is rigorous... See more

Company replied

Rated 5 out of 5 stars

This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that... See more

Company replied

Rated 5 out of 5 stars

We were looking for a banking partner in a business area that is very demanding in terms of regulation. Nexpay had just the right offer for us. We knew from the start that onboarding would be challeng... See more

Company replied

Company details

  1. Financial Institution
  2. Bank
  3. Cryptocurrency Service
  4. Private Sector Bank

Written by the company

​Nexpay UAB is a licensed EMI dedicated to supporting your business with seamless financial solutions. Benefit from dedicated IBANs, SEPA and SWIFT access, and personalized support from a dedicated Account Manager. Easily integrate our robust API and distribute access with our multi-login function. Open an account with Nexpay and experience a banking partner that puts your business first.


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

75 reviews

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Rated 5 out of 5 stars

Very good Crypto-IBAN solution

Probably the best crypto-IBAN combination in Europe. Professional and very serious onboarding process. Excellent assistance and attention from our account manager, Helmut Gerhard

22 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Alex-Stakely, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

The onboarding process was thorough and…

The onboarding process was thorough and professional. The account manager, Helmut Gerhard, was always there to assist and advise. He was very efficient and helpful. Thanks to Helmut the onboarding went smoothly. It was a pleasure to cooperate both with Helmut and the compliance team.

18 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Plat For Me Limited, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

I had a very nice customer services

I had a very nice customer services, as we had some pronlems with the limits from our account, but from the beggining, Safarjon Bakhridinov has been trying to help us and giving me always a reply, even that he could not help me more. I would like to thanks Safarjon Bakhridinov to have such a good employee in NExpay help me to keep working with them.

13 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Lucía, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Great Experience and Team

As with any reputable financial Institution, the on boarding process for our corporate account was professional and vigilant, many thanks to Account Manager Helmut Gerhard who ensured the process remained smooth and efficient.
We now look forward to great customer service with Nexpay and their team.

12 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Mark, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Thanks!

We didn’t expect the onboarding process to be that challenging but thanks to the account manager Mr. Helmut Gerhard and his great support and cooperation we have our account activated!!!
Thank you.

4 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi C.Masters, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Great rates for the services

Great rates for the services.
It took time to get first response from their team, but thereafter the communication was fast with a personal manager.

1 April 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Konstantin, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

I would like to thank Rihards for a…

I would like to thank Rihards for a smooth onboarding process, great and contrustive support.

28 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Alex, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Excellent Support

We were looking for a banking partner in a business area that is very demanding in terms of regulation. Nexpay had just the right offer for us. We knew from the start that onboarding would be challenging. But thanks to the excellent support from the Nexpay onboarding team and Helmut Gerhard, we cleared this hurdle. Based on this good start, we look forward to our future cooperation.

24 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Markus, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

It has been a pleasure cooperating with…

It has been a pleasure cooperating with Globitex. The account manager, Rihards Gailis, is very helpful. Globitex services highly recomended.

22 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Optimus One Ltd, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Smooth onboarding with a great…

Smooth onboarding with a great assistance of the account manager, Helmut Gerhard, and the compliance team. Excellent service. Highly recommended.

22 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Tech Note Limited, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Great service, easy to use

Great service, easy to use. Will recommend to everyone.

21 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Jekaterina, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Thank you very much for your time

Thank you very much for your time, good services and support!!!

21 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Eleni, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Exact solution I was looking for

Signed up a few months ago, the process took a while as every other financial institution, but once in the product is great, with instant wires in Europe.

The main drawback is that there is no way to send money towards non-IBAN accounts, but it's solvable with other solutions.

18 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Stefano, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Great E-banking

The process of opening an account is quick and efficient, the staff responds quickly, the most convenient and efficient e-banking interface

17 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Maria, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Great Company!

We have recently gone through the onboarding process as a corporate entity, looking to use Nexpay's services to expand into the European market. We couldn't be happier with the service provided by their representative, Helmut Gerhard, who treated us excellently throughout the process, and acted as quick as he could to make the process as painless as possible for us. The service offered by Nexpay themselves is excellent, operating with a great UI and at minimal cost for small to medium sized businesses such as ourselves.

16 March 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Harrison, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Best team and support for different…

Best team and support for different types of activity the only one the I recommend all the time

24 February 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi HOLIN services, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Very serious

Tough KYC onboarding process, but for good reasons. Very serious. Good feedback for questions.

22 February 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Mark, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

I am very satisfied with customer…

I am very satisfied with customer service and onboarding process of Nexpay. The team is always polite, friendly, and very helpful. I definitely recommend Nexpay for e-commerce.

18 February 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Skylove CEO, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

I have been using Nexpay for 2 years…

I have been using Nexpay for 2 years and I am satisfied from provides services from them.

17 February 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi Rock, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

Rated 5 out of 5 stars

Perfect service, fast replies

Amazing customer support. Account manager always provides accurate and fast responses. The team goes the extra mile at every stage. I would recommend them unreservedly.

15 February 2022
Unprompted review
Nexpay -  a banking partner that puts your business first logo

Reply from Nexpay - a banking partner that puts your business first

Hi customer, many thanks for your review. We will continue working hard to provide you with great service in the future and are focused on making the product and the experience even better.

If you ever have any feedback that you would like to share with us, please don’t hesitate to reach out to your account manager directly or via support@paynexpay.com

Many thanks - The Nexpay Team

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