PayingTooMuch Reviews 

97,511
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significantly better deals compared to other providers, even with complex medical histories. The website is frequently highlighted for its ease of use, straightforward navigation, and efficient process for obtaining quotes and completing purchases. Reviewers also commend the helpful and pleasant staff, noting their first-class attitude and guidance during calls. However, some customers also noted that prices could occasionally be cheaper, finding lower deals after completing their purchase. A few other people also felt that the customer experience was shocking, with issues like unhelpful managers, rude interactions, and a lack of clarity regarding policy details.

What people talk about most

Price

People report positive experiences with price, often finding competitive and reasonable rates for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Consumers find the website to be positive, highlighting its ease of use and quick, simple navigation for... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, pleasant demeanor, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found a brilliant deal for travel insurance with medical conditions. I'm so pleased I used their site. Used many other sites with all discounts & promo codes, but I couldn't get a better price.

Rated 5 out of 5 stars

Just a short note to thank Lance Fisher in Sales for his professionalism and helpfulness in sorting out a competitive price for our annual holiday cover. Nothing was too much for him and his attitude... See more

Rated 5 out of 5 stars

Heard about this site, and after being quoted huge premiums by others decided to see if they were more realistic. Was I surprised, really good website easy to navigate and what a great price ( eve... See more

Rated 5 out of 5 stars

The person that dealt with me arranging my new policy was very helpful and pleasant to speak too. Nice easy call and all clear and understandable


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Price Comparison Site

Written by the company

At PayingTooMuch, our mission is to help people stop paying too much for their travel insurance. As a trusted, dedicated travel insurance price comparison site, we take the hassle out of finding the right policy, so you don't have to pay for extras you won’t use. Travel insurance prices vary wildly, and that’s where PayingTooMuch comes in, compare your travel insurance in one place and get the support you need from our friendly team. Travel shouldn't have to stop as you get older. That’s why PayingTooMuch is here to help you find the right cover for you and your trip, giving you the freedom and flexibility to get the cover you need. Having travel insurance is more than just ticking a box. You’re paying for a worry-free holiday, knowing you’ll be sorted if the unexpected happens. Whether you’re looking to sail in the Mediterranean Sea or go on a long-haul trip around the world, you can get competitive quotes in one place in just minutes. We think finding a suitable deal should be a quick and easy process. That’s why we work with a range of travel insurance companies to provide you with cover that fits your unique needs. Compare quotes you can rely on and have a safety net for your next holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98K reviews

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4.8

All reviews

(97,511)

3,533 reviews in the last 12 months

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Rated 2 out of 5 stars

It took an inordinate amount of time to…

It took an inordinate amount of time to complete my purchase. Two very long winded telephone calls taking in total around one and a half hours with numerous questions repeated again and again. This is entirely unacceptable,My last cruise purchased from an American agency sold me the cruise and asked if I wanted to buy insurance . I said yes and they responded in less than a minute with a quote which was both acceptable and in my opinion value for money . You people will have to do better than this if you want to survive.

9 July 2026
PayingTooMuch logo

Reply from PayingTooMuch

Dear Joseph,

Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.

I am sorry that you feel it took too long to go through everything with you. Our agents are required to go through a set criteria of questions to ensure you are getting the correct level of cover for your trip. In addition to that our underwriters provide us with a set criteria of questions that must be asked regarding medical, this is to ensure you are also covered for any pre-existing medical conditions. It is the agents responsibility to ensure the details are correct as it needs to be 100% accurate in the event of a claim being made.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 4 out of 5 stars

Quick and simple to follow only problem…

Quick and simple to follow only problem I had was when filling out the form when asked if I had any health problems there wasn’t a tab just to click no I filled out the form for my wife’s health history and was prompted to fill in my own I skipped as I had no health history that needed added that’s all

9 July 2026

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