paybtc users beware! This company has closed my account without my consent after my account was scammed out of $1000's of dollars that ended up in the criminals Wallet! Once you have reported the S... See more
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5 stars for these guys. Simple, straightforward process, however, in a moment of lapsed concentration I entered an incorrect digit when entering my bank details and then hit send before realising what... See more
Company replied
i had have had such a professional experience with this company, ben has been amazing, his well spoken know what his dealing with and how to get his job done. ben follows up and comfirm's everythi... See more
Company replied
PayBTC is by far the most efficient means of converting BTC into AUD in Australia. Within minutes an Osko Payment is sent to your bank account, minimal fees, and quick and effective customer se... See more
Company details
Written by the company
A fast, simple and secure platform allowing you to buy and sell Bitcoin for Australian dollars instantly 24/7. When selling Bitcoin, funds clear to bank accounts in just 10 minutes (1 block). When buying Bitcoin, funds clear to your Bitcoin address instantly with PayID payments. Frustrations associated with existing services inspired and pushed us to develop and introduce a superior and modern solution dedicated to providing an exceptional service for the Bitcoin community.
Contact info
11 Grice Ave, 4217, Paradise point, Australia
- 1800 951 930
- support@paybtc.com.au
- paybtc.com.au
paybtc users beware!
paybtc users beware!
This company has closed my account without my consent after my account was scammed out of $1000's of dollars that ended up in the criminals Wallet! Once you have reported the Scam to paybtc their response is to supply you with the Scammers Wallet Code and promptly tell you "Your account has been disabled." giving you no Access to your past transaction details to be able to take further action against anyone? Most unfair in my opinion but I expect paybtc will flag this review like they have with so many in the past!!! Deal with at your peril!
Simple
Simple, easy to use and efficient. I've had no issues with any of my purchases, Audrey and Ben are always very helpful.
These guys are amazing Audrey is so…
These guys are amazing Audrey is so efficient and prompt at getting back to you if needed
I give them 11/10 you won’t be disappointed
Great Bitcoin-only exchange for large purchases
It is a great Bitcoin-only exchange, especially if you want to buy larger amounts of bitcoin. Customer service is very responsive, making the experience smooth even if you have questions.

Reply from paybtc
User Beware
Users of paybtc should be aware that scammers can use their platform to deposit your money and when doing so they can enter details where you are not able to recover the money deposited.
The organisation states they 'prohibits and is vigorous to prevent money laundering and any activity that enables money laundering or the finance of terrorist or criminal activities by observing all applicable requirements under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act), and the Anti-Money Laundering and Counter-Terrorism Financing Rules (AML/CTF Rules) and its implementing regulations.'
I have been victim to this where I am not able to access the money deposited yet the scammers continue to trade with the money deposited that is in an unknown account.
This was advised to 'paybtc' acknowledging that it is unfortunate we were scammed stating 'that we do not ask users to make sure they own and control'.
As a user of 'paybtc' if you are not in full control and are being assisted by a Broker to setup a trade to buy and sell then your funds are unrecoverable.
In this case the scammers continue to buy and sell with our funds $15,190 AUD and 'paybtc' were made aware of this had not closed down the account to stop the trading and are not able to assist you in recovering your funds.

Reply from paybtc
A++ service
Highly recommend for instant transfers. Excellent support team. Will use paybtc for all of my future transfers. It’s the only self custody exchange in Australia!

Reply from paybtc
Easy and quick, really great experience
Overall a seamless trustworthy experience. Nice, simple and fast, all you could ask for!

Reply from paybtc
i had have had such a professional…
i had have had such a professional experience with this company, ben has been amazing, his well spoken know what his dealing with and how to get his job done. ben follows up and comfirm's everything with me each time and makes sure we are both on the same page.
i highly recommended working with this company and/or ben himself
thank you to you all much appreciated.

Reply from paybtc
Thank you for the fast service
Thank you for the fast service. Received and Sent coins immediately with no issues

Reply from paybtc
So impressed
So impressed! Have tried many other systems for buying BTC with my Australian dollars, all of which were ok but either very slow and/or with poor/non-existent customer support. With paybtc it happened straight away, minimal fuss, minimal information needed and when I contacted them for some information, I got personal, detailed answers really fast, totally addressing what I was asking. Love these guys, I'm not using anyone else from now on.
The most efficient means of BTC to AUD
PayBTC is by far the most efficient means of converting BTC into AUD in Australia.
Within minutes an Osko Payment is sent to your bank account, minimal fees, and quick and effective customer service.
I had an issue in which I fat fingered my bank details on a withdrawal. Once I noticed the mistake I contacted the team at PayBTC who were able to resolve the issue within minutes.
If you are in Australia and own BTC, I would highly recommend using PayBTC for withdrawals.
Great company that provides excellent…
Great company that provides excellent service, would recommend.
Perfect for beginners, super low fees.
I’m very new to Bitcoin and didn’t like how all these “mainstream” companies would charge some very hefty fees, paybtc is exactly what I was looking for; low fees, fast transaction, beautifully designed website, easy to navigate, etc.
Excellent customer experience
I am a newbie in the crypto world and technologically challenged. I was really unsure if it was legitimate and quite hesitant at first. Ben was easy to communicate with and the process was very easy to follow. I processed the payment and within an hour (due time difference and verification) the funds were in my account.
I highly recommend this company to anyone who is wanting to sell their BTC!
Been a customer for 12+ months and…
Been a customer for 12+ months and they've never skipped a beat, one of the best services I've come across with unbeatable customer service.
Excellent service
Excellent service. Verified and money in account within 15 minutes.
5 stars!
5 stars for these guys. Simple, straightforward process, however, in a moment of lapsed concentration I entered an incorrect digit when entering my bank details and then hit send before realising what I’d done. No problems, I emailed the team and was replied to almost instantly and had the money put in my account straight away. Couldn’t recommend more highly.

Reply from paybtc
You need digital id app then its instant :)
After you have the digital id from auspost which only takes 30 seconds to verify the payment payment comes through instantly
Very happy with the service :)
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