I Am Paybito Broker Imprial.com Ecosystem The Partnership has been success With A Lot New Value Createn Just Like Teached On RWA Education Zurich/Harvard I've Learned Blockchain work Enviroment Wit... See more
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Left out key details when asking about the product. Didn't let me know all the details before purchasing. during setup I was told I needed a domain to proceed. I was told pre purchase it was not neede... See more
Dealt with Neal and Paul. The level of knowledge and experience was fantastic. All questions were answered promptly reference material was provided and no question was left unanswered. I greatly ap... See more
Company replied
I had been trading on paybito since 2017 in India. The exchange has a global order book, so the Crypto prices are low compared to other exchanges in India. I am able to buy here, send and sell it to a... See more
Company replied
Company details
Written by the company
PayBito provides payment processing infrastructure for businesses that need reliable settlement, global reach, and greater control over their payment operations. Businesses can use PayBito as a payment processor or operate their own self-branded payment system on the same underlying infrastructure, with the flexibility to expand into a broader financial platform as they grow. Built for merchants, fintech companies, payment service providers, marketplaces, and other complex payment environments, PayBito supports payment acceptance, fast settlement, recurring billing, cross-border transactions, and high-volume operations. Designed for businesses that require reliability, transparency, and scalability, PayBito helps organizations simplify payment operations while maintaining full control over their customer experience.
Contact info
2100 Geng Road, 94303, Palo Alto, United States
- +14159662907
- contactus@paybito.com
- paybito.com
You should know
4.3
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful tech team
Very helpful tech team. Scott was knowledgeable and patient.
27 January 2026
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Scott at PayBito was instrumental in…
Scott at PayBito was instrumental in helping our company architect a seamless cryptocurrency exchange. His precision and responsiveness enabled us to deploy a platform that now empowers global users to confidentially build and manage their portfolios. With this infrastructure in place, we’re positioned to offer cutting-edge trading capabilities, sovereign-grade asset protection, and a future-facing financial ecosystem.
6 January 2026
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Scott from PayBito was fantastic
Scott from PayBito was fantastic. Bringing to life my broker website was smooth with his help and his team. I recommend PayBito for anyone that want to build a serious crypto exchange business.
2 January 2026
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Peter and Edwin are best giving…
Peter and Edwin are best giving educational information on crypto.
31 December 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Very good service
Very good service. Polite staff and quick response. Recommended 👍
28 December 2025
Unprompted review
Paul was very helpful and knowledgeable…
Paul was very helpful and knowledgeable great guy.
18 December 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Good experience Scott
Good experience Scott, Paul helped to pursue my goal thank you !!!
17 December 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Paul assisted me in setting up my…
Paul assisted me in setting up my exchange in under and hour!
15 December 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Haven't been able to log into my…
Haven't been able to log into my platform.
I changed review.
Back this site is difficult and the icon that pops up is annoying.
Its useless and this site over the TOP difficult.
I have 9 different buy and trade accounts. This one is a complete overwhelming joke. I think they think the more info the better however once you are logged in Big deal it goes no where just crap...I will seek a refund today... which im sure wont be forthcoming.
2 December 2025
Reply from PayBito
We’re sorry for the frustration. Our support team assisted and confirmed the account was accessible once the correct login credentials were used. If you need any further help navigating the platform, our support team remains available.
Transparency and clarity with Peter
Transparency and clarity with Peter, Neil, and Paul.
4 December 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
My experience with Harry and Edwin…
My experience with Harry and Edwin were very patient and helpful. They explained the process and made my sign up easy and painless.
28 November 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Paul Smith showed a lot of patience and…
Paul Smith showed a lot of patience and was very supportive through the process. Thank you!
26 November 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Neal and Paul
Dealt with Neal and Paul. The level of knowledge and experience was fantastic.
All questions were answered promptly reference material was provided and no question was left unanswered. I greatly appreciated how much time was provided to ensure I was well informed.
They are a great team and PayBito has done well keeping such experienced players onboard. I greatly appreciate being paired up with such skilled and kind people.
25 November 2025
Unprompted review
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
7 days return policy is not true
If you see their website it says 7 days return policy if you don't like the app. But this is just a false comment. Once you paid and sign up then if you want to cancel then you can't they will keep pushing after 7 days and then as per their rule you can't get your money back. This is their game plan. And I have seen many people raised this issue and I ignored that. Be careful.
7 November 2025
Unprompted review
Reply from PayBito
Hi there,
We are unable to locate you as a member of PayBito. We have requested for more information from you. We look forward to assisting you if you provide us with the information to confirm your account with PayBito.
Best Regards,
PayBito Team
Poor Customer Service
Poor Customer Service, Nothing was explained truth, I am not pleased with the service I no longer have a need for this subscription and have requested a refund and subscription to be cancelled for good.
17 November 2025
Reply from PayBito
Hello Rodney Jackson,
Our support team contacted you immediately after product delivery to offer assistance. Your reply requested that we stop all communication, and included language we could not engage with.
We respect your request and therefore did not continue outreach. If you would like help now, our team is ready to assist — but we can only do so with your cooperation.
Best regards,
PayBito Team
This is the most exiting place to learn…
This is the most exiting place to learn about crypto products. PAYBITO IS RELLY GOOD AND VERY WELL TRAINED! Thank you Paul for everything and your patients.
10 November 2025
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
It was a great moment with mark
It was a great moment with mark. Paul and Neil thanks so much guys
5 November 2025
Reply from PayBito
Hello Business Owner,
We are happy to hear that you have enjoyed our service.
A big thank you from the PayBito Team for letting us know. We look forward to continuing to serve you.
Best Regards,
PayBito Team
Fraud company
Fraud company. Run by bunch of Indians from Kolkata the fraud state of India.
They said they will provide you refund if you are not happy but that is not true.
At the time you ask for refund they will stop replying you mails and also never process your refund.
Their app sucks there are so many bugs and they are running a kind of grey business which not many people aware.
Poor quality customer care
3 November 2025
Unprompted review
Reply from PayBito
We’re sorry to hear about your experience — this definitely isn’t the standard we aim to deliver.
To clarify for anyone reading:
PayBito operates as a compliant platform with clearly defined refund, delivery, and support policies. We do honor refunds when they fall within our policy criteria, and we never stop communication with clients. If you faced delays or felt unanswered, that’s something we take seriously and want to resolve.
Please share your order details or ticket ID so our support leads can investigate this immediately. Without your information, we’re unable to verify your account or process the request you’re referring to.
Regarding product quality: our platform receives regular updates, bug fixes, and feature improvements, and we’re happy to walk you through any issues you encountered so you can get the full value from the product you purchased.
We respect all our customers globally, including our teams across the U.S. and India, who work hard to support clients every day. Personal or regional comments don’t reflect the reality of how we operate.
We’re here to make this right — please reach out with your ticket details so our senior support team can close the loop and resolve your concern quickly.
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