PayAngel Reviews 

231
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share that sending money abroad to friends and family members is exceptionally fast, smooth, and secure. Consumers frequently praise the dedicated support team, noting that any unexpected troubles are resolved quickly with polite and helpful communication. Many users also mention that competitive exchange rates make it an ideal choice for regular transfers. Some reviewers were not happy with the recent mobile application updates, finding the redesigned interface difficult and frustrating to navigate. A few people also noted occasional transaction delays, mentioning extended processing times and strict requests for additional personal documents.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that transactions are consistently fast, seamless,... See more

Payment

Clients share satisfaction on payment, noting that transactions are generally smooth, fast, and... See more

User experience

People report positive experiences with user experience, finding the platform very easy to navigate,... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Application

Consumers find application to be positive, highlighting that the platform is secure, efficient, and makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... See more

Company replied

Rated 5 out of 5 stars

I have been using PayAngel almost two years now send money abroad and they are doing perfectly well. I once sent money to a wrong beneficiary,PayAngel helped retrieve my money back and that makes th... See more

Company replied

Rated 5 out of 5 stars

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... See more

Company replied

Rated 5 out of 5 stars

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(231)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is fast and reliable

It is fast and reliable. Money transferred is always received without delay

9 November 2025
PayAngel logo

Reply from PayAngel

Fast and reliable service assured 😇! Thanks so much, Peggy! 💙

Rated 5 out of 5 stars

Hello Am Yvonne and I have used…

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely recommend as doing to other people who wish to send money back home

9 November 2025
PayAngel logo

Reply from PayAngel

Thanks so much, Yvonne! Your trust and kind words mean everything to us. We’re always here for you 💙

Rated 5 out of 5 stars

I rate Pay Angel a lot if l sent to…

I rate Pay Angel a lot if l sent to Ghana and even when am in Ghana l use pay Angel to sent money to my family

10 November 2025
PayAngel logo

Reply from PayAngel

Hi Eric, thank you so much! It means a lot to know you trust us. We've got you always! 💙

Rated 5 out of 5 stars

Easy to register and fast delivery.

Easy to register and fast delivery.. you can also make money with this app by sharing your qr code to your family and friends.
The best

10 November 2025
PayAngel logo

Reply from PayAngel

Thanks so much for the love, Emmanuel, and that you're sharing the joy (and the QR code!) with your people. You're the best!

Rated 5 out of 5 stars

I’ve been with PayAngel from they they…

I’ve been with PayAngel from they they came to the market. They always make sure the transaction went through. Even sometimes I don’t know my transaction did not go through then someone will call me and fix it. I’ve introduced them to all my friends. I recommend PayAngel to everyone

10 November 2025
PayAngel logo

Reply from PayAngel

Thank you for being with us from the very beginning, Kwame! We value your business and are grateful for your trust and support.

Rated 5 out of 5 stars

Very fast

Very fast, easy and conviene

10 November 2025
PayAngel logo

Reply from PayAngel

Thanks for the kind words, Paul! 🙌

Rated 5 out of 5 stars

Fast

Fast, secured, and safe

10 November 2025
PayAngel logo

Reply from PayAngel

Thanks for the awesome feedback, Mr. Appiah! We’re glad you feel safe and secure with us💙

Rated 5 out of 5 stars

Customer focused efficient money transfer service.customer…

Effective and efficient customer focused service. Although there are no human face2face interactions, the structured framework is inherently friendly, transparent and unambiguous as well as being easy to use.
It's fun using PayAngel. I have asked family and friends to switch to PayAngel.
Kofi Agbolegbe JP

8 November 2025
PayAngel logo

Reply from PayAngel

Wow, Kofi - this made our day! 🎉 We’re thrilled PayAngel feels fun, friendly, and easy to use. Thanks for spreading the love and getting your crew on board. You’re officially part of the PayAngel family! 💙

Rated 5 out of 5 stars

Excellent Service

Swift transfer and amazing instant feature call pay by bank which allows me to connect to my bank without any hiccups

29 October 2025
PayAngel logo

Reply from PayAngel

Thanks a million for the love, Joseph! You nailed it - fast, easy, and seamless is how we roll! 💙. Love it!

Rated 5 out of 5 stars

The platform is amazing

The platform is amazing

17 October 2025
PayAngel logo

Reply from PayAngel

Hi Judith!
So glad you took a moment to share this with us. We're so glad you're enjoying the platform. It’s built with care, and hearing that it’s making a difference truly reinforces why we do what we do. We’re here to keep making your experience even better!
~PayAgel Team

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