Paxton Software Ltd Reviews 24

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Paxton Software is easy to input financial data, the reports clearly show information over any given period of time. Paxton enables the organisation to record finances against each grant or donation.... See more

Rated 3 out of 5 stars

Other than the standard accounting things, they have various useful features for charities. Such as automatically calculating gift aid, and letting you download the comleted gift day form for HMRC. U... See more

Rated 5 out of 5 stars

We have been using Paxton Software for a long time. We find it suits the needs of our charity. It is easy to use and the reporting meets Charity Commission requirements. I would recommend it to any c... See more

Rated 5 out of 5 stars

Great Support staff, super responsive and user friendly. Keyboard moves can be a little awkward to use (tabs don't work for moving across some fields so more mouse clicks involved) but apart from th... See more

Company details

  1. Software Company

Written by the company

Paxton Church & Charity Accounting Software is the complete package for charities – one system to learn & one system for all your accounting needs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I appreciate the flexibility of the software

I appreciate the flexibility of the software to accommodate multiple categories across multiple bank accounts. I find the printout procedures rather cumbersome and I would like the ability to store backup data on my own computer (e.g. memory stick).

25 November 2025
Unprompted review
Rated 3 out of 5 stars

Has useful features, but awkward to use

Other than the standard accounting things, they have various useful features for charities. Such as automatically calculating gift aid, and letting you download the comleted gift day form for HMRC.
Unfortunatly, there are various things which make it harder to use. So after you input an invoice+payment, you can't just change it. What you need to do is to delete the payment, then modify the invoice, then remake the payment. Or not being able to copy and paste directly from excel.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Paxton Charity Software

This is the best software out there for charities it is easy to use and you don't need a degree in accountancy to master it. It is backed by five star telephone support.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Paxton Software Ltd

Highly recommend Paxton Software Ltd. This company has been extremely helpful to me in managing charity accounts, as a non accountant. The software is straightforward to use and the team are very helpful and supportive. We also use them to do our independent examination which is completed efficiently.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Small Church Finances

As a small church, Paxton Accounting software provides all the features I need to record income by source and fund; prepare reports; and quickly and easily search the data. I particularly like the straightforward system for producing the Gift Aid file for HMRC and the corresponding GASD totals for claims.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

The software works very well to meet…

The software works very well to meet Accounting & reporting requirements for Church finances. Trustees with little Accounting background are able to quickly learn to use the software effectively.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Paxton Software is excellent for small charities.

Paxton Software is easy to input financial data, the reports clearly show information over any given period of time. Paxton enables the organisation to record finances against each grant or donation. Reports can be produced for each grant. A full set of accounts for audit can also be produced. We have been using this software for 8 years and have had no problems.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

I guess the most important part is the…

I guess the most important part is the availability of telephone support.

I can never remember from one quarter to the next how to complete the submission of the VAT. The support lady is always ready to help and criticises that I forgotten again.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

The team have supported us all the way

We have been using Paxton for several years and the team have supported us all the way, at setup, when we upgraded, and whenever we need some help. We use Fund and Project codes and Donations. The Gift Aid report function is very useful.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Paxton software is brilliant!

Paxton software does just what it says.
I have no bookkeeping experience and look after the finances of my church. I have been using Paxton software for many years now.
The user support is excellent. I have never been made to feel foolish and have always received exactly the help I needed.
Detailed information can be obtained by downloading and manipulating information in Excel.
I particularly appreciate being able to generate Gift Aid schedules with a few mouse clicks.
Our auditors are becoming increasingly acquainted with Paxton software and like working with it. So good to be able to arrange for them to have direct access to our system.
I cannot recommend Paxton software too highly.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Support staff

Great Support staff, super responsive and user friendly.
Keyboard moves can be a little awkward to use (tabs don't work for moving across some fields so more mouse clicks involved) but apart from the interface, it performs exactly as it needs to with no downtime that I have noticed.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Whenever you need support Eve is always there, professional and always willing to help. Great service, cannot fault them as a Company. Always answer the phone, and if busy they will always call you back. Faultless service, thank you

7 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look