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Rated 5 out of 5 stars

Such great customer service and product. The bed was shipped almost at moment of purchase and arrived quickly. My greyhound got on this bed immediately and it really feels supportive and good quality.... See more

Rated 5 out of 5 stars

My dog loves her bed. The materials are top quality. Customer service is great, the person you talk to is a real human and he knows the products inside out. I'd made a mistake on my first order, and... See more

Rated 5 out of 5 stars

It was just after the black Friday sales and Pawpedics had completely sold out of the bed I had paid for. I didn't even have time to be disappointed because Alex was on to it straight away and offered... See more

Rated 5 out of 5 stars

My cats love the bed! I Initially purchased the Pawpedics bed for my cat Jorge who has arthritis and he loves it. I've popped a soft blanket on top and they all lay on it! Highly recommend 😻... See more

Company details

  1. Pet Supply Store
  2. Bed Shop

Written by the company

Choosing a Pawpedics orthopedic dog bed means more than just buying another bed — it’s an investment in years of restorative sleep, joint support, and the well-being your best friend deserves. Rest easy knowing they will too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

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Rated 5 out of 5 stars

Quality dog bed and service

Such great customer service and product. The bed was shipped almost at moment of purchase and arrived quickly. My greyhound got on this bed immediately and it really feels supportive and good quality. Worth the money when compared to cheaper beds. Would recommend.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company and product

My dog loves her bed. The materials are top quality. Customer service is great, the person you talk to is a real human and he knows the products inside out. I'd made a mistake on my first order, and while I couldn't return the item, Alex honoured the discount he had offered on my next purchase, without question, even though it was nearly 3 years later.

25 November 2025
Rated 5 out of 5 stars

Outstanding customer service!

It was just after the black Friday sales and Pawpedics had completely sold out of the bed I had paid for. I didn't even have time to be disappointed because Alex was on to it straight away and offered me a few options. I chose a free upgrade and he tossed in a boucle outer cover, highlighting his commitment to customer service. Prompt delivery. Outstanding!

10 December 2025
Rated 5 out of 5 stars

Frolic's new love

My girl, Frolic, a medium sized Newfie loves her large bed, it really is cooler than memory foam alone. Latex is the key. She can sprawl out and there's room for me too. Love the compact packaging too.

14 October 2025
Rated 5 out of 5 stars

Love the new boucle covers

Love the new boucle covers for my doggies beds. They fit perfectly, look great and are very durable. Also, great communication about my order and delivery.

13 May 2025
Rated 5 out of 5 stars

Top quality, comfortable bed

My large 1-year old greyhound loves his new pawpedics bed. I bought one big enough for him to stretch right out comfortably. He also likes to play with his toys on the bed. He doesn’t try to chew his pawpedic bed whereas I always have to stop him from chewing other types of pet beds. Pawpedic beds are great quality - I had one for my previous dog which she also loved. When she passed away, I donated the bed, still in perfect condition, to another happy hound.

2 December 2024
Rated 5 out of 5 stars

Two midi dachshunds loving it

We have two midi dachshunds (around 8kg each) happily sleeping on this bed. Both are 8 years old, one with arthritis, and the fact they can walk on/off this without needing effort was important to us. They look comfy and I like that I can wash the cover, I bought a backup to have while that dries. I hope that all the benefits of the structure help their little joints be as comfortable as they can be.

25 October 2024
Rated 1 out of 5 stars

THIS IS A SCAM!

THIS IS A SCAM!! The address listed does not exist and the phone number is disconnected. They have not provided my product that I bought.

19 August 2024
Unprompted review
Pawpedics logo

Reply from Pawpedics

Hi Adriana, thanks for your feedback. Your order is still awaiting collection from our warehouse. I also reached out to offer free delivery but have not heard back.

Rated 2 out of 5 stars

Not as pictured

The bed is not as thick as it looks in the picture. Not really helpful for my boy. Would probably be great for smaller dog.

4 September 2024
Pawpedics logo

Reply from Pawpedics

Hi Megan, thank you for the feedback. Is it possible you viewed an image of our original size bed but purchased one of our cooling gel injected mats instead? I will reach out when the medium full size beds are back in stock.

Rated 5 out of 5 stars

Best dog bed in the market.

I bought a second bed for my dogs. Great bed, highly recommend for everyone. What I also love is because you can buy a spare cover for the beds, which makes easier when we need to wash them.

2 July 2024
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Going on almost 3 months and still waiting for my replacement cover (I made initial contact on 2 May 2024). I shouldn't have to chase this up. I encourage anyone who's had issues with them to make a report through ACCC. I was going to until they offered a replacement cover (which I'm still chasing up). If this does not occur then I'll go ahead with my report.

25 July 2024
Unprompted review

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