Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted Paws do their level best to ensure that happens Thus far, Paws have don... See more
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Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was nea... See more
I’ve ordered twice now from this company, the first time there was going to be a delay getting stock, I was informed by email, but I also telephoned to find out when stock was expected. The lady I spo... See more
Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within... See more
Company details
Written by the company
PawHeads is an RCVS Registered Premises and Accredited Internet Retailer specialising in Veterinary Pharmaceuticals, foods and pet supplies and are regulated by the VMD. PawHeads Limited is a UK registered business founded in 2019. PawHeads' objective is to deliver an excellent service at the lowest possible prices we can.
Contact info
63E Lord Avenue, TS17 9JX, Stockton-on-Tees, United Kingdom
- 01642769878
- admin@pawheads.com
- pawheads.com
Good price on the item I wanted and…
Good price on the item I wanted and dispatched and delivered as scheduled
Excellent and quick
Quick easy service
Very good service Really easy to order
Really easy to order, good communication around dispatch and delivery
Really quick
We were having trouble with other…
We were having trouble with other suppliers getting our pets medicine to the north of scotland. No problem with Pawheads. Delivered before lunch next day.
Thankyou
Clear easy to use website
Clear easy to use website. Smooth ordering of products and items arrived when you said they would. 👍
Great always on time and reliable.
Excellent Service
Fast delivery and well packaged, excellent price for insulin syringes for my dog. 5 star service as always.
Pawheads
I use Pawheads to purchase syringes for my diabetic cat as they are way cheaper than purchasing from the vets. Always good service, quick delivery and the items are packaged well
Really easy and simple to order and…
Really easy and simple to order and everything arrived promptly
Will definitely use again
Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was near to end of date life hence it being cheaper than usual and did I still want it. I was grateful for this communication and said I was happy to proceed with the cat biscuit and I then received a prompt refund for the out of stock dog treats. Fast delivery and also very impressed with Pawheads level of customer service and will definitely use again.
Always happy with Paws Service
Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted
Paws do their level best to ensure that happens
Thus far, Paws have done a great job
Very reliable
Great shopping experience
Great prices and mega fast delivery. Very impressed, will definitely use again.
Order not arrived
My kibble still hasn’t arrived I’ve had to go out and buy more for £24.00 it’s being held at Royal Mail sorting office. Tracked postage does not guarantee delivery and I needed the food urgently. It’s now been sat at the sorting office all week.
Rang your Customer Service Dept and a…
Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within a couple of days.
Sorry I can’t remember the exact date of my order but when postal strikes were on
Easy to order
Easy to order, well priced & arrived in time. Would definitely order from them again.
Excellent service!
Excellent service and prices, quick delivery and really well packaged
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