Delivery was very fast-5 days to the USA. I absolutely love designs and leather colors of this manufacturer. They combine a youthful aesthetic with timeless elegance, appealing to both younger audi... See more
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Horrible craftsmanship quality. Stitches looks like done by 5 years old children. Quality of finished product looks nothing like their website. Ornaments are cheaply built too! Leather looks and feels... See more
Company replied
The products I ordered were lovely, just like the items I had purchased in San Malo earlier this year. The package arrived in MN, USA, six days after I placed the order. Speedy! Additionally, each i... See more
The website is relatively easy to navigate - for an English speaker. I am very happy with my men’s’ shoulder bag. I received it in at my home in Savannah, Georgia USA in just 5 days! The only surprise... See more
Company details
- Leather Goods Manufacturer
- Bag Shop
- Bags and Luggage Store
- Handbags Shop
- Leather Goods Store
- Luggage Store
About PAUL MARIUS
Written by the company
Créée en 2010 par Florent Poirier, PAUL MARIUS est devenu iconique grâce à son univers à la fois audacieux, innovant et intemporel.
Notre volonté : vous surprendre continuellement et vous offrir une expérience unique.
A travers ses collections de maroquinerie et prêt-à-porter, PAUL MARIUS n'a de cesse de voyager, oser, créer !
Retrouvez notre histoire et nos valeurs sur paulmarius.fr. Découvrir l'univers paul mariusContact info
Rouen, France
- relationclient@paulmarius.fr
- paulmarius.fr
4.5
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
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The wallet i bought is much bigger then…
The wallet i bought is much bigger then I thought it would be, and contains manufacturing imperfections.
5 December 2023
Reply from PAUL MARIUS
Bonjour Monsieur Gillet,
Nous sommes navrés de ce désagrément.
Pour information, toutes les dimensions de nos modèles sont disponibles dans la rubrique "détails et composition" de notre site internet.
Par ailleurs, nos équipes Relation Client ne retrouvent pas de mail de votre part. Nous vous invitons à nous écrire à l'adresse suivante : relationclient@paulmarius.fr.
Cordialement,
L'équipe PAUL MARIUS
Perfect and fast delivery
27 November 2023
Parfait😊👍!
4 December 2023
Despite a first reception failed due to…
Despite a first reception failed due to an issue that was my own responsablity, PM fluenty refunded my purchase transparently.
24 November 2023
Hello, I still have not received my order AM210529331CN Greetings
Hello, I still have not received my order AM210529331CN
Greetings
24 November 2023
Reply from PAUL MARIUS
Bonjour Madame,
Nous vous remercions pour votre message et sommes au regret de vous confirmer que le site sur lequel vous avez commandé est un site frauduleux que nos services ont dénoncé afin qu’il soit clôturé prochainement.
Nous vous invitons désormais à vous rapprocher de votre banque afin de faire opposition à cette transaction et à votre carte en cas de piratage.
Bien cordialement,
L'équipe PAUL MARIUS
FORMIDABLE
Good morning,
I'm so glad of my purchase.
being a collector of the brand, always very happy to discover the new collections.
the black and gold collection is extraordinary.
Unfortunately, I did not win the magnificent golden bag, limited to 30 copies, but I am crossing my fingers that I will find it on sale and be able to acquire it for my collection.
great team.
THANKS.
ms leconte laetitia
30 November 2023
Appalling
I received a handbag which was damaged. Despite the pictures I sent, I had to pay 14,65 euros to return it. This is appalling.
24 November 2023
Reply from PAUL MARIUS
Bonjour Madame,
Nous sommes navrés de vous lire.
Notre Service Client a bien pris le temps d'étudier les visuels que vous nous avez transmis, et vous a ainsi expliqué que la jointure de nos anses sont faites de manière artisanale, et qu'il ne s'agit en rien d'un défaut de conception de nos sacs à mains.
Bien cordialement,
L'équipe PAUL MARIUS.
Invoicing is not working and service…
Invoicing is not working and service center is not answering
28 November 2023
Reply from PAUL MARIUS
Dear Sir,
We're very sorry to hear from you.
It would appear that our team has not received an e-mail from you. Please contact us at relationclient@paulmarius.fr so that we can respond to your request.
Yours faithfully,
L'Équipe PAUL MARIUS
The box will be opened at Christmas!
The box will be opened at Christmas!
Fast delivery 😁
28 November 2023
Reply from PAUL MARIUS
Chère Madame Blondeau,
Nous vous remercions d'avoir pris le temps de nous partager votre expérience et sommes ravis que vos achats aient pu vous satisfaire.
Au plaisir de vous revoir au sein de nos boutiques ou sur notre site.
Bien cordialement,
L'équipe PAUL MARIUS
Great product
Genuine leather, perfect stitching, great design and really practical, the bag I purchased from Paul Marius is just perfect. The quality is there and the delivery was really quick too. Nothing else to say than BRAVO !
20 November 2023
Beautiful Bags
The purses came beautifully wrapped. The overseas trip didn’t harm the bags in any way as the care taken to ship carefully was a evident I love the bags I had ordered and will certainly order again.
21 November 2023
Article conforme à la description et de…
Article conforme à la description et de très bonne qualité
23 November 2023
Well made leather goods for an acceptable price
Well made leather goods for an acceptable price. I'm a huge fan of Mademoiselle George!
16 November 2023
Reply from PAUL MARIUS
Bonjour Madame Berrez,
Nous entendons votre insatisfaction concernant notre politique de retour.
A moins qu’un défaut ne soit constaté à réception de votre colis, les frais de retour sont effectivement à la charge du client.
Si vous n’en avez pas encore pris connaissance, nous vous invitons à consulter les CGV de notre site internet www.paulmarius.fr.
Soyez assurée que nous nous efforçons constamment d'améliorer notre politique de retour et recherchons des solutions pour réduire ces coûts pour nos clients.
Bien cordialement,
L'équipe PAUL MARIUS
I said all before
15 November 2023
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