Patriot Gold Group Reviews 

698
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and helpful, making the investment process smooth and stress-free. Many people highlight the exceptional customer service, noting that representatives are responsive, patient, and provide clear explanations without high-pressure sales tactics. The overall service is described as top-notch, with consumers appreciating the streamlined processes and the ease with which they can manage their precious metal investments. Reviewers are particularly pleased with the user experience, finding it simple, straightforward, and efficient, often recommending the company to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional availability... See more

Service

Reviewers mention positive feedback about service, consistently describing it as great and top-notch.... See more

Product

Customers had positive experiences with product, particularly regarding the purchase of precious metals like... See more

User experience

Users describe positive interactions with user experience, consistently reporting that transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim W. was very easy to work with. I wasn’t interested in coins (only bars). He allowed me to sell my current portfolio and was easy to work with when I rebought. Would highly recommend Patriot Gold g... See more

Rated 5 out of 5 stars

Andy Clay and Tim Ranson were very informative about precious metal being part of my retirement portfolio and hedge against inflation. Also tax free 401K rollover convinced me to act without hesitati... See more

Rated 5 out of 5 stars

Patriot Gold, the name alone says hard work, honesty, trust, faith, value, savings etc... That is what first caught my eye. Through my years of transactions working with Patriot Gold Group I have been... See more

Rated 5 out of 5 stars

During these uncertain times, Kristen Tucker and Patriot Gold Group made my first investment in precious metals stress-free and rewarding. The entire IRA transfer process was handled by them, and Ch... See more


Company details

  1. Gold Dealer

Written by the company

Patriot Gold Group is the collaboration of the leading industry experts in Precious Metals. We would like to welcome you to The Patriot Gold Group Family of Investors and thank you for visiting and bookmarking our website.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

698 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(698)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

Service has always been great. Liz has been super helpful and knowledgeable. She is very responsive when I have any questions and transactions have always gone smoothly.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

First time investor of precious metals

As a first time investor of precious metals and in Patriot Gold, Andy Clay who helped me navigate my investments and made himself readily available made the process smooth and without a hiccup. Highly recommended.

15 April 2026
Unprompted review
Patriot Gold Group logo

Reply from Patriot Gold Group

Thank you for your kind words and recommendation. We are so pleased to hear that Andy Clay was able to make your first experience investing in precious metals a smooth and comfortable one. Welcome to the Patriot Gold Group family. We look forward to being a trusted resource for you in the years ahead.

Rated 5 out of 5 stars

Top-Notch Rep

Elizabeth Lane has been my rep at Patriot Gold since enrolling. She told me that when I needed money from my account that it would not be a problem. I recently needed money transferred to my bank. I called her. She did the wire transfer immediately, and the money was in my bank later the same day. Excellent service!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

When I recently needed to take a distribution, Elizabeth helped me every step. Even when Equity Trust seemed to drag their feet, and wasn't concerned if I recieved my distribution on time when I needed it, Elizabeth was quick to make sure that I got it on time.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was exceptional

Customer service was exceptional, based on availability and returned phone calls. All my questions were answered and I verified independently. I was confident this was the real deal. There was no high pressure sales attempts, just simple facts explained so that I could understand the terminology. The transaction was quick and easy. I highly recommend Patriot Gold, for your purchase or sale of metals.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Gold & Silver IRA

“I recently helped my husband move his 401K to Patriot Gold Group. Matt was very helpful and I've dealt with Matt with my own account a few years ago. Anytime I have a question,Matt is always there to help. He also helped me purchase silver & gold coins. I highly recommend Patriot Gold Group."

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Feeling Secure Again!!!

What made it great is, the company turned my retirement investment around to secure my future. Patriot Gold Group is well established and very knowledgeable about Gold and Silver, again, Thank You Patriot Gold Group.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I mainly chose Patriot because I've seen a lot of advertisements for them on youtube channels plus Equity Trust recommends them.
After speaking with Jimmy, I felt super confident this was the right company to invest with.
He and his team were very patient with me and all my questions and made me feel at ease with the process.
I highly recommend this company for your precious metals needs!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Group

First of all when a fellow Marine answers the phone you know that you’re in good hands!!! And anyone I was put in contact with was very helpful and made me feel at ease and made all my needs fell into good hands and made my whole experience go so easily, would recommend to anyone,

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently made my first purchase og gold and silvrt

I recently made my first purchase of gold and silver through Patriot Gold with Will Hamilton as my advisor. Will did an amazing job describing the process and answering all of my questions to my satisfaction. The purchase went smoothly and the follow-up was incredible. I would highly recommend Patriot Gold and Will Hamiltonfor anyone interested in adding gold and silver to their portfolio.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

HAPPY

So happy to have been able to find a company that stands behind their work and word. Will be buying more from them. They even gave me their personal phone number incase of problems or questions

22 December 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend Patriot Gold Group!

I had the best experience with Patriot Gold Group. They could not have made my 401K rollover process any easier. They explained everything to me clearly (as I am not a financial guru) and were very professional along the way. I would 100% recommend them to anyone!

15 October 2025
Unprompted review

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