Great product that completely removed all traces of black spot and green algae staining. Patio now looks like new again. Even cleaned the specialist rubber flooring next to the slabs that laid for my... See more
Company replied
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Review summary
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Reviews shaping this summary
The Black Spot Removal Company has a great range of products available for the horrible 'blackspot' which blights our patios, terraces and steps. We have always used the Remover for natural stone, w... See more
Company replied
Really awful patio which l thought l would have to replace. Black spot removal used, hey presto back to its original condition. After first application l could see the stones changing colour in the fi... See more
Company replied
Product arrived quickly. It's easy to apply with a Hozelok 5l sprayer but it ruins shoes and trousers so wear ones you don't care about. It works very quickly but some algae or white spots need a blas... See more
Company replied
Company details
Information provided by various external sources
The Patio Black Spot Removal Company Ltd was established to provide a specific answer to a specific question... “How do you remove those hideous black spots from your garden patios and pathways?” Answer: Use our two-part Patio Black Spot Removal system! With 35 years of experience in the stone cleaning and restoration industry, The Patio Black Spot Removal Co Ltd specifically formulated the 'Patio Black Spot Remover' to restore the original colour of your stonework, resolving this problem once and for all.
Contact info
PBSR Co LTD, Birch, Greenhills Rural Estate,, GU10 2DZ, Surrey, United Kingdom
- 01252 702 123
- info@pbsr.co.uk
- patioblackspotremoval.com
4.7
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Patio Black Spot Removal Co LTD
Dear Customer
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Prompt delivery. Great Product
Prompt delivery. Great product and very good customer service received when there was a slight mix up. Thanks!
24 October 2025
Reply from Patio Black Spot Removal Co LTD
Dear Richard
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service, product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Awesome cleaner I have bought this item twice now it is…
I have bought this item twice now it is the best does everything it says on the bottle!
12 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Diane
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Works so quick
Used past two summers on Travertine. Easy to use, no scrubbing and 100% effective.
11 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Nina
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Customer
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Did work well so really pleased
Did work well so really pleased
Just wish it wasn’t quite so expensive
16 May 2025
Reply from Patio Black Spot Removal Co LTD
Dear Karen
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Promised kept on a trusted product.
* The delivery came as promised in the time period and safe place.
* We have used it before and know it works. That is why we carry on using the preventer yearly.
* The price has not increased over time. In fact it is slightly cheaper.
9 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Kenneth
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Used it 2 years ago
Used it 2 years ago - did a fantastic job, patio looked like new. Now the spots have not come back bur the patio is dirty so I will use it again.
9 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Mr Forth
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
It works
I tried this with some reservations but it has made a big difference to my sandstone patio. I have 16 years of black mould to get off so it hasn't cleared it completely but it already looks much brighter and the fossils which gave it its name (fossil green) have reappeared. I am going to continue spraying and rinsing in small areas for as long as it takes.
12 October 2025
Reply from Patio Black Spot Removal Co LTD
Dear Sue
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
This is an amazing product
This is an amazing product. It cleans stonework before your eyes.
7 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Claire
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
The results really are astonishing
The results really are astonishing. I couldn't believe how good my old patio now looks.
6 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Donald
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Good discount.easy to order.delivered…
Good discount.easy to order.delivered timely manner
6 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Timothy
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Everything!
Product. Service. Absolutely everything is good about this Company. I have dealt with them numerous times & each time is superb.
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Katrina
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service, product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Does what it says on the tin
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear David
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Excellent product
Have used previously and does exactly what it says on the tin. This order is in preparation for better weather but was on special offer. After four years I think another application would be beneficial. Arrived very promptly
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Mr Packer
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Good product and quick service.
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Margaret
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the product and results.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Great service and speedy delivery
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Mike
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Reply from Patio Black Spot Removal Co LTD
Dear Graham
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the black friday discount.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Great Customer Service
The wrong order was sent originally, however once I called them, they apologised and sent a replacement the next day
5 November 2025
Reply from Patio Black Spot Removal Co LTD
Dear Philip
Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.
We are delighted to hear that you are happy with the service.
If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.
Many thanks
The PBSR Team
Be careful with this product…
Well for a start they could list the ingredients on this product - which judging from the smell and effect both on the stone and clothing are mostly bleach. Unfortunately although we followed the instructions and washed it off with copious amounts of water, the black spots are still there, and although it took the dirt off the stones, it seems to have carried on taking the colour out as well. (I once did furniture restoration and we were told to use bleach very sparingly to remove stain, as however much you think you have removed it, it can carry on working.) Our lovely pale pink natural Indian stone now just looks beige where we tried this product out. So now we have to do something about the rest of the patio, because of the contrast, but are very reluctant to use this product.
26 August 2025
Unprompted review
Reply from Patio Black Spot Removal Co LTD
Hi Mary, thank you for taking the time to leave us a review.
The product has been on the market for over 14 years. We use it every day ourselves on sandstone patios, and it does restore the natural colour. In fact, roughly 70% of our customers are using this product on Indian Sandstone. If spots remain, then re-treating will be required to ensure these spots are removed. On the label, we recommend doing a trial slab if you've not used the product before. Treat one slab until no spots remain, before proceeding with the rest of the patio. It isn't the washing off that removes the spots, it's the product's blend of ingredients. We would recommend that you start the process again by treating the worst-affected slab. Re-treating will revive the colours and remove any remaining organic growth.
If you can send a photo to info@pbsr.co.uk we can assist you in this process and advise further, ensuring your patio looks spotless by the end of the process and the patio looks like new.
Look forward to hearing from you.
Regards,
Patio Black Spot Removal CO
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