The process was very easy and you could track the status on line. The computer generated messages did create some confusion for me because they didn’t seem accurate but contacting someone through the... See more
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Company details
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We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Passport Visas Express
Written by the company

Contact info
1911 N. Fort Myer Drive # 104, 22209, Arlington, United States
- 1-888-596-6028
- CustomerService@passportvisasexpress.com
- passportvisasexpress.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 month
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Overall good, but verifying return address
Overall the team was very helpful and supportive.
The only reason I didn’t give a five star was because the return envelope was delayed at FedX because they didn’t correctly put my address. Instead they had my name and email address.
When there was a breakdown in…
When there was a breakdown in communication between the embassy and Passport Visas Express, the representatives at Passport Visas Express resolved the issue. I received my Visa in plenty of time to make my trip.
Great customer service and follow up!
When I had questions
When I had questions, their answering emails were very quick and the underlying issues were fixed. Thank you!
My experience was amazing
My experience was amazing. Before I purchased my visa the online chat support answered all my questions. During the process I was kept up to date and even contacted directly when I had not included a document correctly. Recommended and also deferred a coworker to use the service as well.
Customer service rep very good
Easy to follow process to obtain visa.
Extra information would make the…
Extra information would make the experience more reassuring. But it was friendly, competent and convenient.
Passport Visas Express was a delight to…
Passport Visas Express was a delight to work with on obtaining several visas. They are knowledgeable, professional and the turnaround was quick! They took the stress out of the entire process. Thank you!
There was an issue getting a visa from…
There was an issue getting a visa from Tanzania. I tried getting help and they were very hard to get help from. They ignored my emails and didn’t call when they said they would. I eventually got someone who cared by calling the main phone number and she resolved it. It was very frustrating
I cannot recommend this company highly…
I cannot recommend this company highly enough. I was under a tight deadline and had some unusual circumstances and know I often sounded frantic when I contacted Passport Visas Express, but each time, whether Karla or Melissa, not only did they answer my question and fixed the issue, they also calmed me down. Ultimate professionalism. THANK YOU!!
Best part is that you were able to deal…
Best part is that you were able to deal with my horrible scans and fix them to usable. And very fast turnaround.
Skillful assistance
They understood how to answer the questions and controlled timing if submission so my visa would work for my trip.
Everyone was super helpful
Everyone was super helpful. Caral was great I had a tite deadline and she made it happen thank you so much
I never got my visa.
Fast Replies and Fast Service
I got my visa super fast! They also replied quickly to all of my questions in the chat on their website. Excellent customer service. I got the 90 day Chinese tourist visa!
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