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Rated 1 out of 5 stars

Ordered a blower motor for a convection oven. Took a month to receive it called them a few times to try and get an update on the order. Met a lot of resistance from the one person we managed to get in... See more

Rated 1 out of 5 stars

They don't respond to emails or phone messages. I tried calling multiple times, but was sent to voicemail immediately. I emailed twice but no response. I placed an order 3 weeks ago and haven't rec... See more

Rated 5 out of 5 stars

Since we have discovered PartsFPS it has been a refreshing discovery. 1- Their pricing is very competitive 2- They respond by email on any shipping holdups- acknowledge orders promptly, and ship ou... See more

Rated 1 out of 5 stars

Tried parts FPS because of reasonable prices and they showed all parts in stock. Received part of order although invoice showed complete order shipped. Call service number and got the same rude person... See more

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.


Contact info

2.0

Poor

TrustScore 2 out of 5

219 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had made several purchase by now of…

I had made several purchase by now of equipment there are fragile to handle. Replacement of new equipment was promptly conducted. I do have to say that communication is poor via telephone. Via email it is excellent communication and prompt overall I am very satisfied with your services and I think I will keep using and buying your products and I will highly recommend parts FPS to my business associates.

1 June 2022
Rated 1 out of 5 stars

First time customer

First time customer. Ordered APW infinite controls for food warmers that were "in stock". A month later I inquired where my order was. Was told about a nationwide shortage. These were "in stock" on their website. I ordered what I wanted from Amazon. Received in less than a week.

Contacted PartsFPS several times. Eventually recieved a package nearly 2 months after ordering. Wrong parts. Returned them. Never will do business with them again.

4 May 2022
Rated 1 out of 5 stars

never again

never again. worst service ever. don't even know where to start. Nightmare .4 months later and zero response. no product I was promised and no refund and no response for that matter.

20 April 2022
Rated 1 out of 5 stars

Phone number is for a verizon wireless…

Phone number is for a verizon wireless and was
"Temporally unavailable" most times when i called. The one time i did get a contact Sam said some one would get back to me by end of day. I asked when was end of their day and he said 7 easten. NO Call Backs. They did Not Send half of my order and no reason why.

12 April 2022
Unprompted review
Rated 1 out of 5 stars

I needed to contact them regarding my…

I needed to contact them regarding my order the phone number for the website does not work I’ve tried to email them and still no response and I still do not have my order ups said that the shipment was returned you would think that they would contact me to see what happened I’m very disappointed this is my first time using the service I don’t know if I will use it again

2 April 2022

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