PartsFE Reviews 

The problem was I paid for 2 day delivery and it took 2 to 3 weeks to get the part.

I ordered 4 valves and only received 3. I have tried to get a hold of customer service but no response

You guys (or gals) are awesome! Quickest shipping and availability ever!
Thanks for being there for us.

Ordered a part next day air and it arrived on time. Great site

Ordered 4 of the same gas valves for an atosa fryer. 2 for a repair and 2 as “stock” in my shop. All supposed to be “genuine” Atosa parts. 1 was and the other 3 were made who know where. Installed 2 of them and one was bad. Good thing I ordered extra. Tried to get it replaced under warranty to replenish my stock. Took 3 weeks to get a warranty claim and part. Valve 2 is installed and not working now. Only one working is the actual genuine part they sent me. Trying to return the others but they are ignoring me. Finally threatened to report them and all of the sudden have a response. Now we will see how long it takes to get my money back. BUYER BEWARE. Operator out of Illinois, registered in TX as a “foreign LLC”, based out of china, and customer service is in India. You get what you pay for….will never buy from again!!!

Ordering was fast and easy. The pricing was the best I found. Everything was delivered fast as promised. I would definitely use them again.

The conversion parts changing from NG to LP were perfect. Price was great and parts were received in only 4 working days.

The part ordered did not match the photo. The caster noted showed a brake included. I contacted customer service and it took over a week to reply. They indicated that the brake was not included and that the description indicated such which it did in very small print buried. I went back and asked if they had a caster like this with a brake system as I couldn't find one on their website and have not received a reply in over two weeks.

Ordered and received drain strainers in a very timely manner and at a significantly lower price than competitors and even Amazon. Thank you very much!

Easy to order, great communication and reliable delivery.

Fast shipping and product was very inexpensive

The dough hook I ordered was here in a timely manner & literally 100's of dollars less to the comparable hook for sale! Very happy

Parts arrived on schedule. However, the item indicated that it came with brakes (photo shows brake). Left message for customer service and never received a call back in 3 days.

Description said Hoshizaki was manufacturer of the pump I ordered. When I received the pump it’s a aftermarket pump that I could have ordered much cheaper elsewhere IF I had wanted an aftermarket pump. Customer was in a bind so I had to install this foreign crap. I will not purchase from them again !

Parts arrived quickly and everything correct.

The quality was good and your delivery was also very quick
I would like to be able to speak to someone
But it seems you only want people to use the website
I need a lot of various sizes of what I just purchased
Can you give me a list of what sizes you stock ?
Now I’m looking for 51/2” version of the same ones you sent.
The one bad thing is you didn’t provide they replacment screws to hold the grate in place
Please have some one call me
908672 5948
Thank You,
John Matonis

Bought a part for my imperial oven
It was an after market but fit perfect
I got it overnight and I paid ONE THIRD of what the local distributor charged. I highly recommend these guys!
Bravo and thank you

Flawless ordering process. Fast delivery.

Thanks your service it came fast and better strong metal quality than I expected I will order more I hope you can carry a stove grates that are universal 8 inches on bottom diameter thanks God bless you all there