I started using the Pro tablets and Mouthwash tablets about a year ago and love them, my dentist and hygenist approve too, and my teeth always feel clean. My husband couldn't get on with the concept,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
PÄRLA is a sustainable, ethical and effective choice of toothpaste that looks after your smile – and the environment too! It ticks all boxes for eco-friendly tooth care! Good for you and good for the environment!
Contact info
Lister House, 11-12 Wimpole Street, W1G 9ST, London, United Kingdom
- hello@parlatoothpastetabs.com
- parlatoothpastetabs.com
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really happy with my experience so far
Really happy with my experience so far. The products feel high quality and the brand has a nice, modern approach to oral care. The website is also clear and easy to use. Overall, very positive.
Fantastic Product and Company
Fantastic website, easy to use and plenty of information.
Order arrived quickly and was nicely packaged.
Customer service proved to be excellent.
Product easy to use, ideal for taking on holiday, great tasting and appears to be effective.
Perfectly Parla
Love these tablets ..really happy with Parla as a company and their customer service is excellent.The products work for me and if I’ve ever run out and had to use an alternative I notice it on my teeth so will be using them for the foreseeable
A good product all round
The tablets are crunchy, taste good and my dentist confirms my dental hygiene is excellent. It’s good not to be contributing to plastic waste. The company is responsive to queries.
Made teeth sensitive and gums recede.
I wanted to love it, but after two weeks of use it made my teeth very sensitive, as I believe it caused my gums to recede (especially front bottom teeth). I'd not had issues with sensitivity prior to using, so can only put it down to the toothpaste tablets. Such a shame as it sounded great, but it's just not right for my teeth or gums.
Great product, poor customer service.
Great product. Pricey but almost unique in the market. Sadly customer service is very poor. I have been trying to have a joined up conversation with Parla about my payment method and an offer that I had received and was lost because I was emailing customer service about my payment method.
There is no phone number.
Meanwhile I am bombarded daily with standard texts and emails telling me to change my payment method.
I have emailed four times, twice marked as a complaint but I have just today in a standard email been told that my subscription has now been cancelled.
Such a shame. I realise that this is a small company but they need to be more accessible and responsive.
Tube and top awful
At first was pleased with the product. After a few uses found the tube very annoying as it was not as good as other manufacturers who also have tubes that can be recycled. The screw on cap is fiddly to use and you get a silver rim in the toothpaste when squeezing the tube. Will not be using again. For the price everything should be consumer friendly.
Tried the toothpaste in aluminium tube.
I bought the new toothpaste in aluminium tube. The toothpaste is great but dispensing is fiddly with the small screw on top. The main problem for me is that after a while, I noticed grey streaks in the paste from the aluminium. A lot of grey matter came off the screw top, inside and out, when I wiped it. As a result, I have discarded it and gone back to my usual brand.
I also want to say that I did try the tabs for quite some time but cancelled my subscription when I kept getting what seemed to be a different tab each time, sometimes with pink specks in, sometimes smaller than usual. I lost trust in the product. The customer service leaves a lot to be desired also.
Great products
Excellent toothpaste and mouthwash tablets and fantastic for the environment
From ordering to delivery the service…
From ordering to delivery the service is great.
I have been using the tooth tablets for over 4 years- they are the only thing that manage to clean my teeth and leave them pain free.
Very quick replacememnt for lost order
The courier failed to deliver my order. I got in touch with the courier and PÄRLA. The courier were less than helpful and have still not actually given me anything resembling a helpful answer. However, I received a very quick reply from PÄRLA saying they had sent me out a replacement, which this time did arrive.
I switched to their Bio Balance toothpaste (from Oral B) a couple of months ago and I am very pleased with it so far. I feel it has helped to improve my oral health and the metal tube is easy to use and more sustainable.
I have been using both the Parla pro…
I have been using both the Parla pro whitening tablets and paste for about 8 months now. (I use a tablet in the morning and paste in the evening).
My mouth feels fresh after brushing and I have definitely noticed that my teeth have become whiter. The mouthwash tablets have both a fresh taste dnd are convenient to use on the go. I’m glad I found this product it is now my favourite by far.
Using PÄRLA now for a few years since…
Using PÄRLA now for a few years since seeing them on Dragons Den. Great initiative and I can’t wait to try the new toothpaste range.
Incredible customer service after payment mixup.
I have used Parla’s pro toothpaste tabs, toothbrushes and mouthwash tabs for a couple of years now as I wanted to find more sustainable ways of living without spending more or making life less convenient. PÄRLA ticked all the boxes and I’ve been very happy with the results. However I have been blown away by their incredible customer service this week, after a mixup with my payment card on my repeat order (all my fault) I accidentally ordered a second batch of tabs which they refunded immediately, when the refunded tabs arrived at my home I offered to return them but incredibly, despite it being my mistake, they said I could keep them as a gesture of goodwill!
What amazing service! Above and beyond!
If I could give them more than 5 stars I would.
An Excellent Alternative to Old Fashioned Toothpaste
Nicely packaged in glass container. Tablets easy to use and have a nice taste. Teeth feel clean after use.
Tablets and now Paste
I started using the Pro tablets and Mouthwash tablets about a year ago and love them, my dentist and hygenist approve too, and my teeth always feel clean. My husband couldn't get on with the concept, but has now started using the toothpaste, which he loves, so we are both converts and have subscriptions set up. One less plastic item in the house!
Didn't receive my products
Didn't receive my products, despite being told they've been delivered. Still waiting for a response from Parla many days later. I realise this is probably the fault of Evri, but Parla should take responsibility for using a rubbish delivery company and at least respond when a problem occurs.

Reply from PÄRLA Oral Care
Quick dispatch and good customer service
Quick dispatch and mouthwash tabs are good. I’ve not tried toothpaste tabs yet.
My dental floss wasn’t working well, but customer service were excellent and sorted me out.

Reply from PÄRLA Oral Care
Parla is such a great product!
Parla is such a great product — my teeth feel super clean and smooth after every use. The customer service is brilliant, and I love their eco ethos and sustainable approach. It’s nice to find a brand that actually cares about both your smile and the planet. Would definitely recommend!

Reply from PÄRLA Oral Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







