Park Warehouse Reviews 197

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I have spent close to $500,000 on equipment for colleges over the last 5 years. This is the toughest company to work with. I called to get help on assembly and they don’t even know the product they se... See more

Rated 1 out of 5 stars

Whole order was not shipped. Had to pay for missing parts. All of those were not sent either. Customer service can not be handled through the phone. You must email. Do NOT recommend. They have good de... See more

Rated 2 out of 5 stars

It took us two months to receive our tables despite verifying shipping twice and being told that they would arrive sooner. Tables come with no assembly instructions and a few parts were already broken... See more

Rated 1 out of 5 stars

Customer service was awful. We ordered bollards for the security of our building.There was no review of the order or a proof sent of what the bollard looked like. We were promised them by a certain d... See more

Company details

  1. Furniture Store
  2. Hobby Store
  3. Recreation Center

Information provided by various external sources

Park Warehouse is an innovative nationwide supplier of commercial site furnishings for the park & rec industry, municipal entities, schools, commercial real-estate, multi-family communities We supply thousands of items ranging from park benches and bleachers to made to order concrete planters, bollards, and trash receptacles to thousands of cities, parks, school districts, apartment complexes and more. Give Park Warehouse a call for your commercial picnic tables, commercial benches, and commercial bike rack needs.


Contact info

1.2

Bad

TrustScore 1 out of 5

197 reviews

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Rated 5 out of 5 stars

Excellent product

Excellent product. Very quality! I only wish that I had purchased it in green rather than tan, as the tan color is much lighter than I thought it would be.

15 April 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Answered my questions, helped me place my order, and received my benches in a timely manner. I recommend this company to anyone that needs park equipment.

15 April 2019
Unprompted review
Rated 4 out of 5 stars

Quality Benches

Quality of benches and assembly materials were excellent; very sturdy. However, the supplied concrete sleeve anchors were substandard. The nuts stripped on the bolt threads as they were tightened. We had to replace all mounting hardware.

15 April 2019
Unprompted review
Rated 5 out of 5 stars

confidence in product

A representative from Park Warehouse contacted me to answer my questions. Communication was easy, timely, and accurate. The representative helped me figure out which product would be best for my intended purpose, and how to get it to me in the most cost-effective way. When the items arrived, they were as described. I will remember Park Warehouse when I need items in the future.

10 April 2019
Unprompted review
Rated 3 out of 5 stars

The end product was fabulous!

The end product was fabulous!! We love the bench! The getting there was a little frustrating. People were all nice. Confusion on their end over who our primary point of contact was. Lack of initial effective communication regarding delivery time. We ended up getting it in plenty of time, which was a relief. Bench was bent slightly when received but we were able to bend it back into place to get it to fit. Never lined up perfectly but it is a really beautiful bench so we weren't going to complain about it being a bit off.

10 April 2019
Unprompted review

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