Parking Mate UK 

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See what reviewers are saying

Rated 1 out of 5 stars

AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... See more

Rated 5 out of 5 stars

Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... See more

Rated 5 out of 5 stars

Totally worth spending a few pounds to save you in excess of £100 being robbed by horizon. Couldn’t be easier, answer a couple lf questions and you get a template that you send off. My penalty notic... See more

Rated 5 out of 5 stars

Got ‘caught’ at the infamous McDonald’s Stansted scam hotspot. I know I could have appealed this myself for free but could not afford the time to trawl through the information on forums such as Mart... See more

Company details

  1. Mediation Service

Written by the company

REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust the process

Trust the process. I was once in your position, all concerned and worried. These parking ticket company don’t have endurance to make it to the courts.

9 July 2025
Rated 5 out of 5 stars

It works!

Didn't think this would work, but it did. Felt unjust getting this, as i'd been parking here for ages using their leisure centre but secretly setup parking charges

9 July 2025
Unprompted review
Rated 1 out of 5 stars

NO NO NO...Do Not Even Think About !!!!!

NO NO NO...
Dear people , is a scam!!!
In february 2025 I found this scammers online. I needed some help for 2 unpaid ULEZ tickets. Everything was honey and milk till i paid. After i have paid the amounts requested i had no replies for none of my messages. No open cases on my online page,no replies on the whatsap number ( +44 7909 946538) , no replies on emails ,no help with the documents requested by TEC. Today is 27/06/2025.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I got a parking ticket when the fault…

I got a parking ticket when the fault was on the parking spot with machines not working and barriers up. The help from parking mate cost me very little solve and well worth it. Got the fine cancelled and am very happy that a no fault of my own ticket that they wanted £100 for resulted in being cancelled all to the parking mate uk guys.rate them highly.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Success

First rate for a small fee and very little input from me my appeal was successful against the airport parking charge . Thank you

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used Parking Mate twice now both with positive outcomes and the fine revoked, I have recommended this company to others and will continue to do so, Many Thanks.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Parking Mate was recommended by a friend

Parking Mate was recommended by a friend. It was easy to access the information I needed and the letters I needed to send to parking company.
It took a while for the company who issued the fine to get back to me after that but I’ve had no more threatening letters from them and can only say a huge ‘Thank you’ to Parking Mate - fantastic work. I was disappointed to read the negative reviews as I think this is an amazing company who give excellent advice.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Paking mate are great legal firm to…

Paking mate are great legal firm to challenge PCNs without them I could not win few notices against private parking companies. Parking Mate team were supportive and available all day to hear my concerns and provided legal support that I was not aware of it before.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

No Messing i contacted these guys and…

No Messing i contacted these guys and they replied with a cover letter to send to the parking co. stating the reason the charge isnt valid, 2 days later i receive confirmation that the charge has been dropped
#best£5spent#useagain#hopenottho

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience - Proceed With Caution

I am sharing my personal experience with this service so others can make an informed decision. I engaged this business to support me through a parking-related legal issue. Unfortunately, I did not receive the level of communication or outcome I had hoped for.

Over the course of many months, I sent multiple messages seeking updates and clarification. While I understand that no service can guarantee success in court, I found it very difficult to get clear or timely responses during key stages of the process. This lack of clarity made an already stressful situation significantly worse for me.

Eventually, I received a County Court Judgment (CCJ), which led to further financial consequences. I acknowledge that the outcome of any legal case depends on the evidence and the court’s decision. However, I feel that better communication and clearer guidance could have made a meaningful difference to how the situation was

However, I believe it’s important that potential clients know that this service may not suit everyone’s expectations—particularly those who value regular updates and more consistent engagement.

This review reflects my experience and is intended to help others weigh their options carefully.

1 January 2025
Unprompted review
Parking Mate UK logo

Reply from Parking Mate UK

I’m placing you on formal notice.

Your review contains defamatory and abusive language, including the term “scam artist,” which is both false and damaging to my reputation. I want to make it absolutely clear that I do not tolerate abusive conduct, and I certainly do not accept being accused of scamming anyone.

Every court case carries the possibility of being won or lost. That outcome depends entirely on the facts of your case, the evidence submitted, and the decisions made by the judge. It has nothing to do with my service or professionalism. If you didn’t get the result you wanted, that is unfortunate, but blaming me publicly in this way is completely unjustified and legally dangerous.

You’ve claimed that I ignored you. That is not true. When communication breaks down, it is often because clients have either failed to respond to instructions or continued messaging in an abusive manner. I do not and will not engage with that. I offer this service in good faith to support people going through extremely stressful situations. That goodwill should not be taken for granted.

This is your only and final warning.

Unless this defamatory review is removed or amended within 7 days, I will begin legal proceedings against you for defamation under the Defamation Act 2013. You will receive a formal letter by post shortly, and I will not hesitate to escalate this further through my legal team.

I am here to help people. I put in the work. I do not deserve to be targeted with false and harmful accusations simply because a legal outcome did not go your way.

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE, TOTAL WASTE OF YOUR MONEY, YOU WILL PAY AND GET NOTHING, NO COMMUNICATION, ENDED UP PAYING £280 FOR A £60 TICKET. RUBBISH RUBBISH RUBBISH

6 March 2025
Unprompted review
Parking Mate UK logo

Reply from Parking Mate UK

I take serious issue with this review and I’m placing you on formal notice.

Accusations like “you will pay and get nothing” are not only false but potentially defamatory. I do not take money and deliver nothing. Every client receives the service they paid for, and I provide full instructions and support throughout the process.

If your case resulted in a payment of £280 for a £60 ticket, that reflects the consequences of the legal process likely due to escalation through court because the proper steps were not taken in time. That outcome is not the fault of my service, and I will not allow people to misrepresent the situation simply because they are unhappy with the result.

Communication is always provided to clients who follow the process and engage respectfully. I do not tolerate abusive or unreasonable behaviour, and I will not respond to messages that cross that line.

This is your only and final warning.

Unless this false and damaging review is removed or amended within 7 days, I will initiate legal proceedings under the Defamation Act 2013. A formal letter will be sent to you by post, and the matter will be escalated through my legal team if necessary.

I run this service to help people fight back against unfair penalties and court action. I do it professionally, and I take pride in my results. I will not tolerate abuse or public misrepresentation from anyone.

Rated 5 out of 5 stars

Mostly helpful

Mostly helpful, two tickets were rejected and I had to pay the tickets. Nevertheless, thank you, your service is appreciated because some of the appeal were accepted and the tickets cancelled.

8 April 2025

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