Parking Buddy Reviews 

118
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking and service processes smooth, appreciating the professionalism and helpfulness of the staff. Reviewers often highlighted quick drop-offs and pickups, along with clear communication and good value for money. Some people also noted the convenience of close parking locations and cars being returned in excellent condition. However, some customers also noted significant issues with contacting the company, often finding phone numbers incorrect or unanswered. People frequently reported problems with booking confirmations not being recognized, leading to confusion and long waits upon arrival. There were also instances of cars being returned late, dirty, or with unexpected additional mileage, and some faced issues with airport operating licenses. Additionally, some experienced miscommunication regarding pickup locations and unexpected fees.

What people talk about most

Service

Consumers find service to be ambiguous, with many reporting negative experiences such as long waits for... See more

Staff

People report ambiguous experiences with staff, with some customers praising the professionalism and... See more

Customer communications

Reviewers mention negative feedback about contact, with many experiencing significant difficulties reaching... See more

Location

Reviewers highlight ambiguous aspects of location, with some expressing disappointment with car park... See more

Booking process

Clients share ambiguous opinions on the booking process, with some reviewers finding it simple and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience! there was a delay in the Heathrow tunnel so they give precise instructions on how to handle such situation! Good communications over the phone! Just be patient as sometimes the delays... See more

Rated 4 out of 5 stars

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing! The only downside was not being able to get through to Parking Buddy... See more

Rated 4 out of 5 stars

The contact number and the postcode on the email confirmation needs updating. Except this, brilliant service

Rated 1 out of 5 stars

Incorrect contact phone number on booking confirmation given for arrival at Birmingham M &G, after 20 calls we were lucky that someone picked up the call from Heathrow who helped give us the correct... See more


Company details

  1. Price Comparison Site

Written by the company

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Contact info

3.0

Average

TrustScore 3 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(118)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every aspect

Every aspect, from parking to check-in and return, was a pleasure using Parking Buddy. It was quick and easy to find, and when I needed to change my booking, customer service was friendly and helpful. I highly recommend booking with them!

25 July 2024
Unprompted review
Rated 5 out of 5 stars

An easy way to compare airport parking…

An easy way to compare airport parking at Gatwick, offering great value for money on valet parking services once options are displayed. The booking process is quick, with good parking choices and transparent pricing.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Save time with Parking Buddy's reliable service

Parking Buddy made it easy to secure a parking space at Bristol airport at short notice. The associate was reassuring, informing us that should we need to cancel the loss would be minimal (admin' fee). The booking process was easy with confirmation and all necessary reservation details being received promptly.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

The price was good

The price was good, parking was easy to find and the booking confirmation was clear and accurate. The addition of google map was a welcome bonus. The shuttle bus and airport transfer was effecient, taking just few minutes to reach the airport. Everything went smoothly with no issues.

30 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look