parking4you Reviews 

2,533
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, most reviewers were unhappy with their experience overall. Travelers frequently complained about excessively long waiting times, delayed vehicle collections, and immense stress when trying desperately to reach support by phone. Consumers also mentioned unexpected hidden extra fees upon arrival and encountered rude or unhelpful staff members during their airport interactions. However, some customers also noted that the initial website navigation and booking process was remarkably quick, easy, and competitively priced. A few visitors appreciated the genuinely helpful assistance received from specific customer agents when they needed to update their travel arrangements.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unprofessional behavior... See more

Staff

Users describe negative interactions with staff, frequently reporting that employees and drivers are rude,... See more

Price

Reviewers highlight negative aspects of price, noting that initial quotes can differ from final costs. Many... See more

Customer communications

Customers had negative experiences with contact, frequently reporting extreme frustration when trying to... See more

Booking process

People report ambiguous experiences with the booking process. On one hand, many reviewers found the platform... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Asked to call 30mins before arrival at airport and told off for being 20mins early and made to wait as it was not our booked time - not easy to be exact when live over 1 hour away and worried re t... See more

Rated 3 out of 5 stars

Parking fine albeit a bit confusing. You park where ever you want then there's a little desk in the corner of the car park level 3, so really windy, to hand in your keys. All really quick and easy. Co... See more

Rated 2 out of 5 stars

Do not book this company. This is a very poor parking company who are disorganised and late when collecting & dropping off your car at Gatwick. On my departure we rang them 30 mins before arrival a... See more

Rated 2 out of 5 stars

Had to wait an extra 30 minutes for car drop off despite the phone call in advance. Before we came home we rang to say we were delayed and they said that was absolutely fine. On the initial day of our... See more


Company details

  1. Airport

Information provided by various external sources

Make your travel easy with with Parking 4 you. Airport parking up to 65%* off; Discount aiport parking deals.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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2.6

All reviews

(2,533)

276 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful awful service at Stanstead

Awful awful service at Stanstead! This is not a meet and greet service if they make you wait over an hour for the car, and when it does arrive, they park it wherever with no phone call to alert you that the car has arrived, the number they give you to phone is useless as he cuts you off and then stops answering your calls. DO NOT BOOK

21 May 2026
Unprompted review
Rated 1 out of 5 stars

A scam

A scam, do not use. I called 22 times upon drop off, no answer. Upon arrival, I waited 2 hours until my car was dropped off to me. Very rude, very fraudulent. And expect to pay £13 x 2 on top of the price advertised.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Bunch of Rude Cowboys

I normally go for Stanstead Meet & Greet direct but for some reason it was unavailable for my last travel. I chose instead the Swift Meet & Greet by Parking 4 you.

My first issue with them was calling 30 minutes before, I tried for 25 minutes, the phone was either ignored or I was hung up on. When we finally got through they said they would be 45 minutes! My adult son had to call them back & confirm they were in fact collecting the car as they were very rude to me (I'm guessing it was because I am a woman as they were not rude to him)
When they finally came to collect the chap was incredibly rude.

Pick up was the same. My son actally started calling as soon as we got off the plane (we had no luggage to collect) we had been through security & were standing in the car park before he got through, again 20 odd minutes & again we were told 45 minutes before they dropped off. We called 3 times more as I could see on my app the car had not moved.

When they finally came to drop the car we saw them enter the car park but did not appear near the drop off area. We walked to the area we assumed they had driven only to find my car parked at the top of the 2nd row in a disabled bay. My son ran back to the pickup area trying to find the driver. Eventually he had to call again, only to be told they had left the key on the wheel!!

Seriously, they knew we were stood waiting for the car & they abandoned it at the far end of the car park with the key on the wheel, a £55,000 car.

This company is the most unprofessional & rude bunch of cowboys I can honestly say I have come across & I work in construction!

As such I would not recommend anyone uses them & if I could get my money back somehow I would.

10 May 2026
Unprompted review
Rated 2 out of 5 stars

I feel this is a dodgy outfit

I feel this is a dodgy outfit - it all turned out ok in the end but there were times I thought I’d probably not see my car again…

They were late arriving at the airport to collect my keys, even though I called 30 mins before to let them know when I was coming. It meant I only just made my flight.
I had to hand my keys to a random guy in a van and he gave me no slip or receipt. I also had to give him £10 to pay the ticket. As it was so late I had to just go with it even though I felt uncomfortable and I worried about my car all weekend.

On return I called when landed but when I came to the pick up place noone was there. However my car was still parked in the same place as I had left it four days earlier. I waited 20 mins (and had to call to chase) before a guy arrived, got in my car, drove it around the block (out of the garage and in again) and gave me the new ticket to pay. It was highly dodgy! However my car was safe and in good condition and I got it back - but I will book with a more reputable company in future

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to set up booking

Very easy to set up booking. Immediate email confirmation (with spelling mistakes!)

- whatsup— WhatsApp (twice)
- dealay— delay
- happend— happened

One confusing point. When booking it says leave cash for driver to exit, but on booking it says pay by card. This makes me think they do not actually pay full price and have a deal with the airport, so they make extra profit, which is a shame that they are not transparent 😢

17 May 2026
Unprompted review
parking4you logo

Reply from parking4you

Dear Anon,

Thank you for your feedback regarding your booking experience.

We are glad to hear that you found the booking process easy and received your confirmation immediately. However, we sincerely apologize for the spelling mistakes in our communication; we have noted these specific errors (whatsup, dealay, and happend) and are updating our templates to ensure our correspondence is correct and professional.

Regarding the confusion about the airport fee, we would like to clarify that these charges are set directly by the airport authority. The instruction to leave cash is simply to ensure a quick and smooth process, as the drivers will use it to pay the airport barrier fee immediately upon your return. This is a mandatory airport access cost and does not generate any extra profit for us. We apologize for any lack of clarity, and we will review our wording to ensure it is completely transparent for future travelers.

Thank you for helping us improve our service, and we look forward to providing you with a better experience next time.

Kind regards,

The Support Team

Parking 4 You

Rated 1 out of 5 stars

Very poor customer care and time keeping appalling

Told us to ring 30 minutes before arriving at car park, which we did. They took well over an hour to meet us and take the car. Man who turned up could not speak English and just literally took the car with no receipt or paperwork at all,which I thought was strange but by then we were running late!!
On return we rung when landed and told 30 mins. This is now 02.30 in morning met a couple there that had been waiting since 2.30pm and when tried calling was always answerphone and then told its on its way. This man had his car on tracker and said it had not moved in all that time it also looked like it was parked on a side street on double yellow lines and there also was an accumulation of people being told the same thing although during the afternoon they did receive their cars, but this poor man still had not!! I rang the firm back as it had gone 30 mins and said I wanted the car in the next 15 mins or I’m calling the police, the man said it would be an hour!!!
The whole thing is a shambles drivers turn up with cars but do not know anything other than the number given to all!! Lucky for me my car turned up in one piece 15 mins later, is that because the police were mentioned I wonder . Also just as we started to leave the man that had waited since earlier in the day said his car had started to move 12+ hours after he should have. This company should be stopped for their lack of professionalism and care, it’s very scary to have had a great holiday then come back to that situation!!!!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Used this company before and found them…

Used this company before and found them very efficient

15 May 2026
Unprompted review
parking4you logo

Reply from parking4you

Dear Henry Carter,

Thank you for your review and for choosing to use our service again!

We are delighted to hear that you consistently find our team efficient. Having loyal customers like you is incredibly rewarding, and we look forward to providing you with the same high standard of service on all your future trips.

Kind regards,

The Support Team

Parking 4 You

Rated 1 out of 5 stars

Parking4U does not help customers

Sadly Parking4U does not help or care for its customers. I got a parking fine through one of their sham operating partners when I was out of the country and reached out to P4U for help in locating this company to ask them to pay the fine.
I just continually got brushed off by P4U even though I was only wanting their help, not making them accountable.

But sadly, they refused to help and made excuses for partnering with proved scammers. Showing no accountability for their actions and customers.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Auful experience, site nixed up times, terrible delays

First of all the site mixed up the booking times, and instead of 00:00 it booked me on 23:59 of the same calendar day, i.e. 24 hours later. This resulted in a big mess with Fly Away parking who was my parking provider, who charged me £45 more for bringing my car out from behind a hundred other cars.
Fly Away were extrenely rude and delayed tremendously both on departure and arrival, I was close to losing my flight on departure.
Awful experience overall.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Where did my car go...?

We followed all instructions given when leaving our car and a driver took the car from us from the short stay car park. On return to Heathrow I called the company used and they said I had not left the car with them as booked. After numerous phone calls, sending screen shots from Tile of where the keys had been in the 2 weeks and 2 hours, the car reappeared, with over 20 miles recorded while it was "parked".
In hindsight I should have asked for ID and a receipt of some kind for the car. Doesn't seem to be adequate structure to the service, won't use this service again!

29 April 2026
Unprompted review
Rated 2 out of 5 stars

Better services out there.

Had to wait an extra 30 minutes for car drop off despite the phone call in advance. Before we came home we rang to say we were delayed and they said that was absolutely fine. On the initial day of our arrival they called to see where we were, so we reminded them we had let them know, only to be told there would be a £20 fee now ( considering total cost was £73 this was excessive) had to wait again to collect car, despite phone call and was overcharged for the exit ticket. Won’t use again. Only got an extra star as the drivers were so nice.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service unprofessional…

Absolutely awful service unprofessional the person on the phone lied 3 times 2h wait for my car to be delivered ,there was fight in car park with drivers and costumers waiting for they vehicle I condemn violence but honestly I was so shocked the operator should be sacked arrogant laying unprofessional person dont good with this guys .

20 April 2026
Unprompted review
Rated 5 out of 5 stars

quick and easy process

quick and easy process, great value too

17 April 2026
Unprompted review
parking4you logo

Reply from parking4you

Dear Anna,

Thank you for your kind words! We are delighted to hear that you found our process quick and easy.

Providing great value alongside a seamless experience is what we strive for, and we’re glad we could deliver that for you. We look forward to seeing you again soon.

Kind regards,

The Support Team
Parking 4 You

Rated 1 out of 5 stars

APPALLING! Never use this group.

Appalling!
Phoned immediately to say we had landed so that our car would be ready. An hour later we called as our car was nowhere to be seen. My wife called them and was put on hold indefinitely . I then called whikst my wife was on hold , and they answered! They then told me it would be 12 more minutes before the car arrived. We then received a call 12 mins later saying it would be another ten minutes.
All in all we were left nearly an hour and a half.
Not what you need after a long flight.
Do not use this scam service.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Had to call the company 40 times on the…

Had to call the company 40 times on the way to the airport. Call kept dropping out, no one answering, when they eventually answered the person couldn’t find our booking initially. All very stressful and not a good customer experience at all. Will not use again.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Park and ride

Park and ride
Initially car park is difficult to find as the what3words they give you isn’t correct. But once they sent us the correct address it wasn’t too difficult to find.

in all fairness, they were obviously a newish and underfunded business but seemed hard working off the bat.

After a delayed flight you obviously would like to fall back on good communication and reliability, as a park and ride business needs to incorporate delayed flights, prolonged passport controls etc into their operation. I contacted them at 1:30am that I had landed as instructed. I did not get to my car until 3:30am. Zero communication just kept saying a few minutes away. Zero accountability. Not a single apology.

In the minivan to the airport and from. There were multiple groups of people/individuals. All made to pay £17 gate entry and leaving fees. On the way back there were 3 couples. 2 solo travellers. That is £85 for what should have cost £17. Shocking

I have seen on some reviews they say “this isn’t my company” to try and get the review removed. This is the company, and I would really not recommend.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!! Illegal activity!

Avoid at all costs!!!

Please don't use this website.

My wife booked the parking last minute and seemed like a good deal. Got to Stansted and had to pay parking on drop off...

On the way back we called at bag collection and said this would be 15 minutes. After saying they couldn't find one of the cars. Thought great as we have 3 kids and this was gone midnight.

After 40 minutes we tried to call the number and there was no answer. Tried with a different number and they answered. (What a surprise) Then was told it was a 50 minute wait.

The other people that had used this website said they had been waiting over 2 hours to get their car.

Another 40 minutes go by with 8 calls with no answer. I spoke to the information desk at Stansted and they've said they are trying to ban 3rd parties from the car park as this is becoming a common occurrence and to ring the police.

I managed to get through and after nearly 3 hours we got our cars after threatening to get the police.

Please avoid. There was about 30 people waiting after 1am and everyone had used the same site.

Before we get told its a comparison site. I only googled the number and this was the company associated with it.

Go down the correct channels at the airports as you think it's cheaper but we had to add an extra £52 to get in and out of the orange short stay.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

I will never recommend this company.

I will never recommend this company.. their service is aweful, made us wait 15 mins for an attendant on drop off at Luton Airport when we met all conditions (rung them 30 mins prior arrival at the terminal) for advance calls times etc.
On collection it was even worse, waited 40 minutes after giving notice . I would strongly suggest you delete this company from your list of choices!

27 April 2026
Unprompted review

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