It was the first time going downtown with the new Parking process. There should be an attendant available to assist, especially first timers. Also, conducted business for .30 minutes and paid almos... See more
Company replied
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It was the first time going downtown with the new Parking process. There should be an attendant available to assist, especially first timers. Also, conducted business for .30 minutes and paid almos... See more
Company replied
Everything was going fine till the last 2 days we used the lot. Got a parking ticket both days when I paid for the whole week when I first parked there. My brother ended up with 3 tickets. They were a... See more
The staff and security were great. It was just the parking lot having a lot of homeless sleeping right beside the parking steps of the lane. Ik they don't have a place to sleep and some are just gett... See more
Company replied
New technology is great for old folks but can be confusing. I put 3 hours, not realizing I could put 10 hours for the same prize of $15. If you're a first timer for court hearings, they can run l... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
326 Main Plaza, 78205, San Antonio, TX, United States
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the way to park without an attendant is a nightmare for older people like myself..the young can do wonders with their cell phones..we are still wondering what it is...no help for those who are elderly, those with disabilities and those with no cell phones ..its all about making money
Everything was going fine till the last 2 days we used the lot. Got a parking ticket both days when I paid for the whole week when I first parked there. My brother ended up with 3 tickets. They were all taken care of but we shouldn’t have to deal with this on vacation. They need a better system so people don’t get tickets. It isn’t that hard of a process, well maybe for them it is.
Great parking and easy to pay for the amount of time you needed.
Takes too much time. Hard to see the screen on the phone in bright sunlight. Need covered space to see. Also if raining no protection. Took 15 minutes
I paid $15 for parking and then I had to extend by just an hour and they charged me a whole $15 more, even though that conflicted with the posted pricing for the lot. The website didn't even really make it easier to keep track of than if there was just a machine at the lot. I will never park at that lot again. I don't need to get in touch with customer support or anything. I just would rather never do business with them again and warn others not to.
Narrow parking spaces which resulted in my car being damaged by a parking hit and run. No cameras on the lot or supervision.
They charged me more than the time I asked, I just asked for 2 hours Andy they charge for more than 2 days
Well I’m not use to going and paying for parking. It was an easy system and right across the street from where I needed to be.
2nd time pay was an accident asked for refund no answer no refund
I had no problem with customer service they were very helpful and kindly with me and a safe parking dor my vehicle
Pain I the butt to find the QR code to scan then walk all the way back to my car for the plate number then rush to get to my destination on time.
Why in the world is the parking rate SO HIGH? I have never visited another city with a rate this high.
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