Pigeon poo on my car every time I park there. The app has so much glitches is not user friendly. They do have homeless folks living in the lot which is unsafe for paying patron, when you park on th... See more
Company replied
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See what reviewers are saying
CONVENIENCE and professional staff. In NYC the city that never sleeps is hectic at best...your high organization welcoming staff made a BIG difference. I KNOW that when I make a parking reservation... See more
Company replied
Sure it was "convenient" to park on the street for $15.99 but it is not a lot, there are no people checking for safety and the location was very peculiar to find. I was lucky to get someone on the ph... See more
Company replied
Well it was my first time using this outdoor lot at E 20th and Avenue C. Thanks to the young lady that I spoke to on phone that helped me find parking. I definitely appreciate her! ( didn’t get a name... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
East 20th Street & Avenue C, 10010, New York, NY, United States
- (800)836-6666
3.8
Great
68 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Wish it was better.
First the time it would take to get to my hotel to the parking spot was way off so I had to cancel my reservation. Ever since canceling my reservation I can now not reserve any parking for some reason and I’ve been trying for about a week now.
11 August 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are very sorry to hear this. Please reach out to our customer service team at customercare@spplus.com so we can further assist.
Thank you,
Parking.com
Affordable
$16 for 5 hours was well worth it. And to be close to location and not have to worry about finding a parking spot, win win!
12 August 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Improvement needed
Pigeon poo on my car every time I park there.
The app has so much glitches is not user friendly. They do have homeless folks living in the lot which is unsafe for paying patron, when you park on the line because you don’t want to hit anyone or the car previously park oddly and there wasn’t a rule written about it, they write you a ticket for that, being on the line.
31 July 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
We understand your frustration with the issues you've experienced. We strive to provide a safe and clean parking environment for all our customers. We appreciate you bringing these concerns to our attention and will take them into consideration as we work to improve our services.
Thank you,
Parking.com
That morning
That morning, I had a problem with the app. It wouldn’t let me put more than two hours and otherwise I love it. It’s easy. Normally pork for eight hours
24 July 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.
Thank you,
Parking.com
I received a ticket 2 hours after I…
I received a ticket 2 hours after I paid for parking
19 July 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are very sorry about this. The ticket was received in error. Please disregard it.
Thank you,
Parking.com
Mediocre
Sure it was "convenient" to park on the street for $15.99 but it is not a lot, there are no people checking for safety and the location was very peculiar to find. I was lucky to get someone on the phone who confirmed the parking "spot" since there are no signs indicating where to park
4 July 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
Easy fast convenient
23 June 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, James. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, Marc. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Entered plate #
Entered plate #, and it returned to a default plate and completed the sale without me recognizing. I was fined for it.
23 April 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
App is user friendly and once an…
App is user friendly and once an account is created you can check your status and a reminder is sent when your parking will end. You can extend your time with the reminder message if needed.
31 March 2024
The parking area looks questionable
The parking area looks questionable, but it is safe and conveniently located to my StuyTown apartment.
16 March 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Great and easy
15 February 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, Daniel. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, Michelle. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
We loved it as it is very convenient…
We loved it as it is very convenient and the price is good. But the parking lot looks unclean and shady which could be improved.
13 January 2024
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, Raj. We are glad you enjoyed your stay and appreciate your feedback.
Thank you,
Parking.com
Available parking at a fair price
19 December 2023
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, John. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - SKYPORT - SURFACE LOT
Thank you for your review, Mike. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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