I needed to attend a BWC meeting early in the morning. The parking area unfortunately where I used to park is being turned into a Sherwin Williams Headquarters. I had did an Arial view the night... See more
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My debit card that works perfectly fine everywhere else on everything else doesn't work in your system. It used to a few months ago I don't know what happened have to use my girlfriends card to pay fo... See more
Company replied
They increased regular rate by $1. Most people who park there work nearby (daytime hours) and when there is an event downtown the rate is $15-$20, but people going to the "event" don't seem to park th... See more
Company replied
Inexpensive, easy. One flaw was that the instruction to use a different entrance was tiny in the confirmation email. There was no address for that entrance to give the GPS so it was guesswork getting... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
614 West Superior, 44113, Cleveland, OH, United States
- (216)716-4486
Hasn’t replied to negative reviews
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Informed not your lot
When I arrived at the lot I was informed you no longer owned the lot. Your ste where I booked said that was the last day. 3/15. The person at the lot said he owned it and not sure why you were taking money for a parking space. Someone didn't have it right. He was the only one there to advise me. Refund?

Reply from Parking.com - ROCKEFELLER WEST
app is confusing
app is confusing, tried to pay w/out app, prompted to get app, got app but then my information was gone and i was on my way to my meeting. I was in a meeting still trying to pay. Way to many dead ends
Knowledgeable staff.
My debit card that works perfectly fine...
My debit card that works perfectly fine everywhere else on everything else doesn't work in your system. It used to a few months ago I don't know what happened have to use my girlfriends card to pay for parking

Reply from Parking.com - ROCKEFELLER WEST
Besides the parking was a little tight…
Besides the parking was a little tight for a full size pickup truck.
The app was hassle free for me.

Reply from Parking.com - ROCKEFELLER WEST
I would like a refund because I never…
I would like a refund because I never used this.

Reply from Parking.com - ROCKEFELLER WEST

Reply from Parking.com - ROCKEFELLER WEST
Very easy to use and very convenient
Very easy to use and very convenient. I would use them again.
The app is easy to use
The app is easy to use. I do not feel that people going downtown to work should have to pay a higher price when there is an event downtown in the evening. The parking lot itself is in desperate need of repair! The potholes and broken glass are a real hazard.

Reply from Parking.com - ROCKEFELLER WEST
Parking in an open unattended parking lot
I like that you can park yourself. But I don’t like that you have to scan a QR code to pay to park. It makes it easy for someone to get in the parking lots and can vandalize or steal other people’s cars

Reply from Parking.com - ROCKEFELLER WEST
Being able to schedule my parking the…
Being able to schedule my parking the day before relieved pressure and keeps me safe so I’m not standing outside, scanning, reading directions. Getting my LP # ….

Reply from Parking.com - ROCKEFELLER WEST
I didn’t know how to use the process…
I didn’t know how to use the process after I received almost at time limit I tried to sign out and I never got a message saying it took it was very difficult and confusing procrdd

Reply from Parking.com - ROCKEFELLER WEST
Lot was full of potholes
Lot was full of potholes, cracks, and uneven pavement. There was trash and broken glass all over. And in the 3-5 minutes I was away from my car it was broken into. My car was tossed and my change purse stolen. I had to drive the theif off myself with shouts and threats of mace.

Reply from Parking.com - ROCKEFELLER WEST
App wasn’t working for two weeks
App wasn’t working for two weeks. The city gave me tickets who gonna pay for those.

Reply from Parking.com - ROCKEFELLER WEST
Please fix the lights.
The lot is very dark when you park early in the morning. Lights are not working, which makes it difficult to see the potholes and ice patches. Cars got broken into last month. No security cameras in lot. I got a ticket even though I paid. Rates keep increasing, but services decline.
I paid and came out to a citation
I paid and came out to a citation. I filed a dispute the same day and have heard nothing on the status.

Reply from Parking.com - ROCKEFELLER WEST
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