I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more
Company replied
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I was a little worried about parking in the city, but I made the reservation and paid on line in advance, which was really easy. Even opening my window of time wider was less expensive than paying on... See more
Company replied
Reserved & paid in Full- about $90.00- for an 11AM arrival 12/7/23; Awful traffic- got to Rock Ctr garage, 48th & 6th at 12:15; Attendant refused admittance- no room at all unless you have a Monthly P... See more
Company replied
Once we arrived at the parking complex we were told that they were full and couldn’t honor our reserved parking. After several discussions back and forth they eventually let us park. Why sell reserved... See more
Company replied
Horrible wait time to get parked. Almost missed our reservation to skate at Rockefeller Center, and we were an hour early getting there. Couldn't back out of line of cars. Very inconvenient as we coul... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
53 West 48th St., 10020, New York, NY, United States
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Paid in advance and no where does it say that this is valet parking. Very rude workers who do not want to explain anything and just bark orders.
Professional and reliable. Great location and employees. Will definitely use again.
The booking process was easy. However, l didn't park at the garage due to schedule changes.
There were a lot of problems using the app, but gave 5 stars because customer service resolved the problems quickly and very satisfactorily.
Everything was great except the exit door at the top of the stairs and the elevator was locked. Had to walk up the car ramp even though the sign said Do NOT walk on the car ramp
The ease of location and parking. The staff was very professional and easy to work with. I truly felt like their only customer. That's how great they were.
Thanks guys.
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