Parking.com - FOREST GLEN Reviews 6

TrustScore 3 out of 5

2.8

5301 N Leclaire, 60630 Chicago, IL, US


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Rated 2 out of 5 stars

The app is not the most friendly and is to many steps to navigate. Most time I have do do it twice and hope I didn't pay twice. I also just received a ticket for a parking violation. My payment receip... See more

Rated 2 out of 5 stars

Sure it’s a safe and well lit lot. But it makes me so angry that you have machines at the site that are broken. The fee is $2 if you pay by machine and somehow it costs more money to pay by the app ($... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The app is not the most friendly and is…

The app is not the most friendly and is to many steps to navigate. Most time I have do do it twice and hope I didn't pay twice. I also just received a ticket for a parking violation. My payment receipt was make at 11:30am to 6pm came back to my car seeing a ticket at 1:39pm. I will be contesting it since I did have a receipt emailed to me

17 September 2024
Rated 2 out of 5 stars

Typical corporate greed

Sure it’s a safe and well lit lot. But it makes me so angry that you have machines at the site that are broken. The fee is $2 if you pay by machine and somehow it costs more money to pay by the app ($2.72 or so). That’s stupid. Fix your machines. Let us pay by cash. Or get rid of the machines and make it cheaper to use the app. There is no reason that maintenance costs and processing fees on your app should cost more than maintaining machines. It’s clearly a rip off and corporate greed at its finest

20 June 2024
Parking.com - FOREST GLEN logo

Reply from Parking.com - FOREST GLEN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Something not correct about timing

I paid for 2.5 hours to park while we ate at a restaurant. We were done in time. When we were home, I got a text saying your time is almost up. Do you want to add more? I deleted because we had arrived at home. I just received a $51 parking bill saying we stayed overtime. Not parking there again. I have no receipt to prove it. I guess they can just charge anyone.

17 May 2024
Parking.com - FOREST GLEN logo

Reply from Parking.com - FOREST GLEN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

App was easy to use

21 March 2023
Parking.com - FOREST GLEN logo

Reply from Parking.com - FOREST GLEN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The app doesn’t allow for any…

The app doesn’t allow for any information to autofill. I had to go to the website to purchase a monthly pass after trying to input my info on the app multiple times. The website as a whole is dated and clunky. $1.50 daily parking was advertised at my parking location but I wasn’t given that option while purchasing.

17 October 2022
Parking.com - FOREST GLEN logo

Reply from Parking.com - FOREST GLEN

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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