Parking.com - ASSEMBLY ROW ON-DEMAND Reviews 6

TrustScore 3 out of 5

2.8

375 ASSEMBLY ROW, 2145 SOMERVILLE, MA, US


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Rated 2 out of 5 stars

Way too complicated with little to no instruction. There was no indication of time limit, it just displayed an error message without indicating the error. Not worth the time or effort. If you’re at... See more

Company replied

Rated 1 out of 5 stars

They sent me an email asking me to rate the app. That is an obnoxious thing to do, and it made my year just a tiny bit worse, so I’m taking the time to spitefully rate them one star. They sent me anot... See more

Rated 1 out of 5 stars

Unresponsive tool- took multiple attempts to connect, still with delay andd error message. Alternatively trying messaging resulted in errors as well- frustrating experience

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 375 ASSEMBLY ROW, 2145, SOMERVILLE, MA, United States

  • (857)282-7275

2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

There has to be a better way

Way too complicated with little to no instruction. There was no indication of time limit, it just displayed an error message without indicating the error. Not worth the time or effort. If you’re at Assembly Row in Somerville, go to a garage instead.

Edit: I received feedback from the company, requesting more information. So I’ve upped the rating by 1 star because Sandee was very pleasant and sounded like she would take my concerns and direct them to the appropriate channels.

20 April 2021
Parking.com - ASSEMBLY ROW ON-DEMAND logo

Reply from Parking.com - ASSEMBLY ROW ON-DEMAND

Thank you for your review. We are very sorry for your negative experience. We will reach out directly to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

Slow

Slow. Parallel street parking but said all the spaces were used up.

13 April 2021
Parking.com - ASSEMBLY ROW ON-DEMAND logo

Reply from Parking.com - ASSEMBLY ROW ON-DEMAND

Thank you for your review. We are very sorry for your negative experience. We are going to investigate this issue and will reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Unresponsive tool- took multiple…

Unresponsive tool- took multiple attempts to connect, still with delay andd error message. Alternatively trying messaging resulted in errors as well- frustrating experience

2 March 2021
Parking.com - ASSEMBLY ROW ON-DEMAND logo

Reply from Parking.com - ASSEMBLY ROW ON-DEMAND

Thank your review. We are very sorry for your negative experience. We are going to contact you directly for more details.

Thank you,
Parking.com

Rated 2 out of 5 stars

Took several attempts to execute the…

Took several attempts to execute the transaction

19 December 2020
Parking.com - ASSEMBLY ROW ON-DEMAND logo

Reply from Parking.com - ASSEMBLY ROW ON-DEMAND

Thank you for your review, Ralph. We are sorry it took several attempts for your transaction to go through. We are going to reach out directly to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

Obnoxious

They sent me an email asking me to rate the app. That is an obnoxious thing to do, and it made my year just a tiny bit worse, so I’m taking the time to spitefully rate them one star. They sent me another email asking me to take down this review, so now I’m doubling down on inconveniencing them as much as they’ve inconvenienced me.

18 December 2020
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