Parking.com - AMTRAK LANVALE Reviews 205

TrustScore 3.5 out of 5

3.5

21 E Lanvale Street, 21201 Baltimore, MD, US


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See what reviewers are saying

Rated 3 out of 5 stars

The parking lot was perfectly fine. The problem was trying to add extra time to my session. No matter what I did, the app and the website kept saying it couldn't find my email address although the mes... See more

Company replied

Rated 1 out of 5 stars

There was a $.99 fee to use this and no other choice, that was a 20% surcharge on my parking. Like ticketmaster for parking lots. Edit. After viewing the parking.com response: thoughts and prayers... See more

Company replied

Rated 5 out of 5 stars

So I was supposed to book my train to New York out of the BWI airport Amtrak station. I realized that morning that we had to go to the downtown station which was 30 min further away. Hectic morning to... See more

Company replied

Rated 3 out of 5 stars

Edited review: The company resolved the incorrect violation quickly, so I have bumped the review up to 3 stars from 1. —- I would give zero stars if that were an option. I paid for parking and rece... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 21 E Lanvale Street, 21201, Baltimore, MD, United States

  • (410)625-7878

3.5

Average

TrustScore 3.5 out of 5

205 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The parking lot was perfectly fine, the app was terrible

The parking lot was perfectly fine. The problem was trying to add extra time to my session. No matter what I did, the app and the website kept saying it couldn't find my email address although the message was sent to my email address. The app kept me going around in circles. I didn't take a picture of the 5 digit code so I just kept looping. Very frustrating. In the end, I wasn't able to add more time, but I didn't get a ticket. I didn't need the stress.

25 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

My car was in a safe place

My car was in a safe place, that I can count on for protection.

15 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use app and also timing…

Easy to use app and also timing notifications when you’re close to expire

16 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Took several tries to pay on their app

Took several tries to pay on their app. Written a ticket for getting late back to my car. Won’t waste money there again.

16 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

There was a $.99 fee to use this and no…

There was a $.99 fee to use this and no other choice, that was a 20% surcharge on my parking. Like ticketmaster for parking lots.

Edit. After viewing the parking.com response: thoughts and prayers that someone actually cares. lol

22 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - AMTRAK LANVALE logo

Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Albert. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Concert parking

Easy and affordable

10 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Chris. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I use this parking lot often

I use this parking lot often. At first paying seemed to take a lot of steps and sometimes had to go back and start again. With experience it has gotten easier. It would be even easier if I would take the time to load the app. (ha ha)

1 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Claudia. We are glad you enjoy parking with us and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

So easy to use through the Ap

So easy to use through the Ap. Lot well lit. Price is reasonable.

6 March 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Hilles. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenience to the Penn Station for a…

Convenience to the Penn Station for a reasonable price.
The security gate could be replaced. Looks unkempt. Makes it look like no real security being monitored.

23 February 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Jerry. We are glad you enjoyed your stay and appreciate your feedback!

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive let me mail my payment.

Too expensive. I appreciate hands off
But I don't appreciate having to have a credit card linked to my account. I'd prefer a monthly statement so I can pay at my leisure.

27 February 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Well-lit, safe, clean & convenient

Well-lit, clean and has alot of spaces
And is never full. It is convenient to the train station. It's more expensive than other lots, but is safer and has lots of visability and a fence. I recommend it to parking on the street and for long term parking as well. Never had a problem there for over 20 years of parking in the area.

21 February 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. This is great to hear and we are glad you enjoyed parking with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Customer Service Needs to be Better

I reached out twice about a problem I had pertaining to my parking time frame/charge and have not gotten a reply back. $54 instead of $6. Customer service could be better at getting back to us. I wouldn’t have given a one star had I gotten a reply.

16 February 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review, Jay. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was very convenient to where I was…

It was very convenient to where I was going. The fee for weekend was very reasonable. I do think that, in the evening you might want a patrol for several hours.

10 February 2024
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Reply from Parking.com - AMTRAK LANVALE

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

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