Parking.com - 8TH & MARKET Reviews 245

TrustScore 3.5 out of 5

3.4

10 S. 8th St., 19107 Philadelphia, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I was able to book my parking very easily and quickly on the easy to use site. Parking at the lot went just as smoothly. The on site staff were very patient and helpful. I would definitely use this si... See more

Rated 3 out of 5 stars

Entry easy, many available spots, agent on duty. GATE WOULD NOT OPEN WHEN ATTEMPTING TO LEAVE in evening. Finally, by moving my car into different positions near it, the gate opened. Driver behind me... See more

Rated 1 out of 5 stars

i purchase a parking spot and tried to use the code on the scanner and it said invalid. there was an unattended lot. so i had to just pay for the parking lot again. Then when i went to send parking.... See more

Company replied

Rated 4 out of 5 stars

Very friendly and accommodating when my QR code wouldn't open the gate to enter or leave and I had to push the button for assistance. Better signage. Not sure we were in the correct garage GPS took us... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 10 S. 8th St., 19107, Philadelphia, PA, United States

  • (215)568-4025

3.4

Average

TrustScore 3.5 out of 5

245 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Parking made easy

I was able to book my parking very easily and quickly on the easy to use site. Parking at the lot went just as smoothly. The on site staff were very patient and helpful. I would definitely use this site again and strongly recommend it.

3 May 2025
Rated 3 out of 5 stars

Gate wouldn’t open to exit

Entry easy, many available spots, agent on duty. GATE WOULD NOT OPEN WHEN ATTEMPTING TO LEAVE in evening. Finally, by moving my car into different positions near it, the gate opened. Driver behind me stuck 15-20 minutes.
Agent had left earlier (3/1/25)

20 February 2025
Rated 3 out of 5 stars

Good, Inexpensive, But Not Clearly Labeled

It was a good parking lot and inexpensive--but not clearly labeled. There are multiple parking lots in that block. This was the third one I stopped at--and I had to call to find out if it was the right one. I give y'all points for answering the phone. But all of that could have been a lot easier with clear labeling and directions.

29 September 2024
Rated 1 out of 5 stars

The gate would not open when I tried to…

The gate would not open when I tried to leave that night. I had to call the company who ran the parking spot for assistance. I was finally able to talk to someone (the
manager) that was able to help me. The crazy part was I asked the attendant what I needed to do since I prepaid and she said just drive out.

20 September 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

We understand your frustration with the experience you had leaving the parking lot. We appreciate you bringing this to our attention and will use your feedback to improve our processes and ensure a smoother experience for all our customers.

Thank you,
Parking.com

Rated 5 out of 5 stars

reasonable price

reasonable price, good location and staff at station

20 September 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We are glad you enjoyed your stay!

Thank you,
Parking.com

Rated 5 out of 5 stars

Place was convenient

Place was convenient, easy driving in and out,
Staff employees were helpful.

20 August 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Took for to get the app to load

Spend more money than need to be because the page to pay online wouldn’t load

15 July 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

Not user friendly

Not user friendly. Was much better when you had the older system. Customers I spoke to there said the same

10 July 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

I did not use the parking garage

I did not use the parking garage, I got sick and had to cancel my trip. My son said it was OK.

29 June 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We hope you are feeling better and are glad you son got to park with us.

Thank you,
Parking.com

Rated 5 out of 5 stars

4th of July Weekend in Philly

Easy to book, and parking spots were readily available when we arrived. Txt communications were timely and accurate.

6 July 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

It's a Pain to Gain Entry

Don't like having to make a phone call and get approval at the entrance. Too slow and inconvenient.

28 June 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Hello what if a person don't have a…

Hello what if a person don't have a credit card then how are they going to pay I guess they're car is stuck in the lot no good

5 July 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. If you have any questions, we are happy to help. Please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

The street address given by Parking.com…

The street address given by Parking.com for this parking garage led us to a closed entrance. Since we were pressed for time and didn’t have time to circle the block on one-way streets looking for another possible entry point, we had to quickly find alternate parking and were unable to use this reservation. Only giving one star because it was easy to purchase the ticket online.

5 July 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We are very sorry to hear this. We will be refunding your online reservation since you weren't able to use it.

Thank you,
Parking.com

Rated 5 out of 5 stars

The process to park

The process to park, pay, and exit was smooth

17 June 2024
Parking.com - 8TH & MARKET logo

Reply from Parking.com - 8TH & MARKET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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