Parking.com - 570 SPRING Reviews 15

TrustScore 3 out of 5

3.2

570 Spring St., 30308 Atlanta, GA, US


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Rated 5 out of 5 stars

We had trouble getting our parking pass to scan, but luckily there was a help button and the person on the other end resolved our problem. The one bad thing was when it was time to leave, the atten... See more

Rated 1 out of 5 stars

My recent experience with Parking.com was not good. I was staying at a hotel across the street, so I paid for 2-day parking, but I was unable to come and go without issues. I ended up being double cha... See more

Rated 5 out of 5 stars

Instructions at the gate were very easy to follow, although I feel like the price is too high. But I didn’t have anywhere else to park and the peace of mind knowing my car was safe allowed me to sleep... See more

Company replied

Rated 1 out of 5 stars

When entering the lot the attendant stated that event parking would be $18. Upon leaving I was charged an hourly rate for a total of $38+.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.2

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had trouble getting our parking pass…

We had trouble getting our parking pass to scan, but luckily there was a help button and the person on the other end resolved our problem.

The one bad thing was when it was time to leave, the attendant asked us for our ticket that supposedly was dispensed when we finally got the pass to scan. We never got a ticket and/or did not know we still needed a ticket when we entered the parking deck.

8 November 2024
Rated 1 out of 5 stars

My recent experience with Parking.com…

My recent experience with Parking.com was not good. I was staying at a hotel across the street, so I paid for 2-day parking, but I was unable to come and go without issues. I ended up being double charged, so $110 extra. After going through a long process to get a refund, I was told it would be 4-7 weeks before I am refunded!

12 August 2024
Rated 5 out of 5 stars

Very quick access to Interstates going…

Very quick access to Interstates going North.
I wouldn’t park a very big truck or SUV like a Suburban, though.

19 November 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review! We appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

Reservation process was super smooth

Reservation process was super smooth. Leaving after the game was a little weird but overall will park there again

24 November 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Overcharged beyond daily rate

I was charged $34.99 when it was a maximum of $18 for 24 hours. I called 404-898-2763 on 11/21 and got a busy signal. I called again on 11/24 and left a message.

UPDATE: I did get a full refund on 11/29. Changing my rating from 1 star to 3 stars.

18 November 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 1 out of 5 stars

Overcharged

When entering the lot the attendant stated that event parking would be $18. Upon leaving I was charged an hourly rate for a total of $38+.

19 November 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and secure.

Instructions at the gate were very easy to follow, although I feel like the price is too high. But I didn’t have anywhere else to park and the peace of mind knowing my car was safe allowed me to sleep in peace.

7 October 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Lot was in poor condition

Lot was in poor condition, sign out front of entrance said $8 all day if pay before 9 am. Then when I went to pay it charged me $20 + a 1.74 service charge.

19 September 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Prepaid with app

Prepaid with app. Would not scan. Called from machine 2 times -speaker could not be heard. Same at exit would not scan - thank you for valet from hotel letting me out so I could get to daughters game

31 March 2023
Parking.com - 570 SPRING logo

Reply from Parking.com - 570 SPRING

Hi, Sean - thanks for taking time to write us a review. We appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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