App gave a great deal. Price was about half of competitors. Checked and double checked details, couldn't see anything wrong, so booked it. When arrived, the street is blocked off for a festival.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The location I booked didn’t use SP+ anymore. Apparently the management bad changed. I had to pay another $30 to park, and when I emailed parking.com’s customer service for a refund, they didn’t get b... See more
Company replied
Great service will use them again
Company replied
Booked online..realized after it said standard size car..called customer service as soon as I seen the mistake because I own a truck..representative on the phone said as long as it cleared the height... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
540 Waverly Ave, 11238, Brooklyn, NY, United States
- (347)886-7049
2.8
Average
8 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The location I booked didn’t use SP+…
The location I booked didn’t use SP+ anymore. Apparently the management bad changed. I had to pay another $30 to park, and when I emailed parking.com’s customer service for a refund, they didn’t get back to me. They should update their website and remove this location because the manager said that they’ve had a lot of people with this same issue.
5 June 2024
Reply from Parking.com - 540 WAVERLY
Thank you for your review. We are very sorry and have refunded this for you.
Thank you,
Parking.com
Reply from Parking.com - 540 WAVERLY
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The parking cancelled in the store end
The parking cancelled in the store end, I had to pay twice for that day parking
7 April 2024
Reply from Parking.com - 540 WAVERLY
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Garage locked during posted hours!
I booked 2 of these. We showed up during posted hours of operation (Sunday, 11am), and the garage doors were locked! We wasted an hour of our time getting to and from this garage. Do not trust this parking garage!
11 February 2024
Reply from Parking.com - 540 WAVERLY
Hi - we are very sorry to hear this. We are going to refund this for you and touch base with the local management team.
Thank you,
Parking.com
Prepaid for parking - but lit was closed when I arrived
I hooked at parking spot at 420 waverly Ave for Sunday to Sunday. Went there and discovered they were closed Sunday. No one answered, gate closed.
10 February 2024
Reply from Parking.com - 540 WAVERLY
Thank you for your review, Kristy. We will look into this and reach out directly.
Thank you,
Parking.com
Booked online..realized after it said…
Booked online..realized after it said standard size car..called customer service as soon as I seen the mistake because I own a truck..representative on the phone said as long as it cleared the height restriction I was ok. When I get there I had to pay xtra. Even after I told him who I spoke with he still didn’t care. I would’ve just took my smaller car if i would’ve known.
7 January 2024
Reply from Parking.com - 540 WAVERLY
Thank you for your review and for letting us know. We will share this with the local management team.
Thank you,
Parking.com
Great parking, Be aware of errors in app pricing.
App gave a great deal. Price was about half of competitors. Checked and double checked details, couldn't see anything wrong, so booked it. When arrived, the street is blocked off for a festival. No biggie, go the wrong way up a one way, and check in with attendant. He says its all good. When we come back to pick up the car 3 days later, a different attendant says I still owe more money. I show him my reservation, and he has to call someone and have a lengthy conversation before releasing us, letting us know that there had been a mistake in the app.
The attendants were great; friendly and efficient. The deal was great. The hassle of the error loses one star.
17 August 2023
Reply from Parking.com - 540 WAVERLY
Thank you for your review. We will share this with the local management team.
Thank you,
Parking.com
Great service will use them again
22 August 2023
Reply from Parking.com - 540 WAVERLY
Thank you for your review, Sylvia. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.