When I arrived, there was NO ONE present to check in my car! There was also a line of cars in the lot facing the street, making it IMPOSSIBLE for me to park my car! I could not find another lot, and m... See more
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See what reviewers are saying
Geegee was a great help upon our arrival, cheerful, professional and accommodating; likewise Gary provided excellent service upon our departure. Will be happy to use Parking.com in the future!
Lot was convenient to the location I was going to, but your payment system was rather confusing. the instructions given on the sign were not clear, and the lot attendant, who barely spoke English, di... See more
Company replied
The attendant was not very helpful. He tried to calculate the number of hours we would be parking and did not add correctly. We had to correct his math. For a first time user this was not a very posit... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
417 S Broad, 19147, Philadelphia, PA, United States
- (215)568-4010
3.1
Average
11 reviews
Hasn’t replied to negative reviews
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When I arrived
When I arrived, there was NO ONE present to check in my car! There was also a line of cars in the lot facing the street, making it IMPOSSIBLE for me to park my car! I could not find another lot, and missed an event that my wife and I really wanted to attend! The least you could do is to refund my payment!!!!!
24 October 2024
Excellent service!
Geegee was a great help upon our arrival, cheerful, professional and accommodating; likewise Gary provided excellent service upon our departure. Will be happy to use Parking.com in the future!
13 October 2024
Couldn't locate the garage
Couldn't locate the garage. Street number didn't seem to exist. Had to pay for a different garage.
5 September 2024
Reply from Parking.com - 417 S BROAD
We appreciate your feedback and are sorry to hear that you had trouble locating the garage. We will share your comments with the local management team to review. We will also issue a refund.
Thank you,
Parking.com
Easy parking, confusing payment.
Lot was convenient to the location I was going to, but your payment system was rather confusing. the instructions given on the sign were not clear, and the lot attendant, who barely spoke English, did not make it any easier.
11 May 2024
Reply from Parking.com - 417 S BROAD
Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.
Thank you,
Parking.com
The attendant found a space for me and…
The attendant found a space for me and even brought me my key across the street.
2 May 2024
Reply from Parking.com - 417 S BROAD
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Blocked us in for 20 minutes in the…
Blocked us in for 20 minutes in the pouring rain. We were in a lined spot. The people allowed cars to be parked in front of us blocking us in Not right
Philadelphia PA
9 March 2024
Reply from Parking.com - 417 S BROAD
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - 417 S BROAD
Thank you for your review, Colleen. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Extremely helpful attendant
The attendant helped us find a space when it looked like there were none. He parked the car for me and helped me negotiate the app. Above and beyond!
7 January 2024
Reply from Parking.com - 417 S BROAD
Thank you for your review, Susan. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
No issue with payment
No issue with payment. The problem is this specific location will occasionally have a parking attendant on duty. When this person is there, they will park your car and can double-park.
When I arrived, the attendant was not there so I self-parked. When I returned to my car he was there and upset that I had self-parked. He insisted that I should not have done that as I could have been blocked in.
How on earth would I have known this? There is no signage at the lot to inform you of this.
6 December 2023
Reply from Parking.com - 417 S BROAD
Thank you for your review and for letting us know. We will share this with the local management team.
Thank you,
Parking.com
The attendant was not very helpful
The attendant was not very helpful. He tried to calculate the number of hours we would be parking and did not add correctly. We had to correct his math. For a first time user this was not a very positive experience.
28 October 2023
Reply from Parking.com - 417 S BROAD
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
I was given a $60 ticket even though I…
I was given a $60 ticket even though I added money and paid over text.
Who can I talk to in disputing this and getting money back? In total now for full day I paid $100
21 August 2023
Reply from Parking.com - 417 S BROAD
Thank you for your review, Amanda. We are looking into this and will reach out directly.
Thank you,
Parking.com
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