What I dislike is that the app/site ask if you have a discount code, but what it don't provide is a way to get the discount code. Almost as if trying to offer an incentive to use the site, but don't... See more
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Initially gave a low score as codes on parking passes didn't scan for us at garage and ended up paying double. Was not happy as tried getting help through their on line site and no one responded. Sin... See more
Climate controlled garage, straightforward parking, signs to assist with directions on where to exit garage on foot. The only thing I would ask to improve is to make the QR code readings easier; even... See more
Company replied
QR provided once the parking was booked worked flawlessly. I had no problems at all and the parking place was indoors with automated doors and in great conditions. I can definitely recommend both the... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
333 S Clinton St, 60661, Chicago, IL, United States
- (312)475-3204
Hasn’t replied to negative reviews
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Convenient and easy
What could be done better.....
What I dislike is that the app/site ask if you have a discount code, but what it don't provide is a way to get the discount code. Almost as if trying to offer an incentive to use the site, but don't have a way to get the incentive benefit. Very frustrating.
And it frustrating to have signed up for the site, but when you go to the app and try to sign on, the app don't recognize your log in info.
Great/clean garage & easy to access…
Great/clean garage & easy to access Union Station!
Very clean
Very clean, well lit parking structure. Easy to scan my QR code to get in and get out. No issues.
convenient spot with reasonable booking rate
convenient spot with reasonable booking rate if reserved online (comparing to hourly rate). Easy in and out.
Easy process to reserve
Clean space, easy, smooth process to reserve and park.
This particular spot is pricey
Exceeded expectations
Easy to get to. Close to Union station. Secure area. Clean facility.
Reliable + Convenient
I was able to reserve parking an event I attended in advance at a cheaper rate.
App is very glitchy
App is very glitchy. It’s tough to order parking in advance. It should remember discount code to my office lot so I don’t have to enter it every time. The worst major parking app.
Great experience all around!
Great experience all around!
From searching to booking to parking!
Worked Great
QR provided once the parking was booked worked flawlessly. I had no problems at all and the parking place was indoors with automated doors and in great conditions. I can definitely recommend both the app and the parking lot (Chicago, close to the sears tower)
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