Bristol Airport Reviews 

We dropped our car off at 2am and the lady there was fine..we took the 'courtesy' bus to the airport, only to be dropped at some shopping arcade away from the terminal, it's a good 5-10 minute walk with baggage to check in from this odd shopping arcade,
Our outbound experience was ok but there was nowhere enough seats for waiting passengers,
Then we returned 10 days later....
Some of the toilets in arrivals were out of order, confusing up stairs then down stairs to get baggage but I'm guessing it's just because the airport had grown in size, it wasn't good or very professional,
..... now to collect our car......
You have to go outside the terminal (in our case in the rain) walk for about 10-15 minutes to get to this odd shopping arcade, then join hundreds of others crammed into the bus for the silver carpark, a bus driven by a retired rally driver, it was awful we were thrown around like peas in a tin can,
Thankfully we did get to the 'silver' car park without serious injury!!
I joined the qué to get my car keys hoping it would be as trouble free as dropping the car off....er...no..my ticket was snatched from me by some miserable git who handed my ticket to 2 others before my name was called and my keys literally thrown at me!, so I politely asked where my car was...a reasonable question in a car park I'd not used before..the grunt i had back was 'over crossing' alas no! The crossing took you to another field with hundreds of cars abandoned in, the location on my key tag has no correlation to where we eventually found the car, it took well over half an hour to find, and we found it with the window partially open, parked badly dash cam disconnected and it was filthy...and I mean filthy, both inside and out, then my wife had to pull me out of the way of a car being driven like a lunatic by some idiot in a high-vis, then i looked around and all the cars racing around, no wonder cars are damaged, the speed they were going over speed bumps was really stupid!,
We started our car. Closed the window, Reconnected the dash cam, I can only guess why it was disconnected but probably so it didn't record the reckless and stupid driving by the hi-viz clad idiots they employ, reset the Aircon as for some reason it had been set to full?!!!
I had to release the handbrake for my wife as it has been yanked up so hard,
The whole experience left me so annoyed that my car, like many others had been abused since I left it and I'd had to pay a stupidly high price for them to do it!, luckily all it cost me was time and lots of it! Others will not be so lucky,
We were promised a silver service and what we received fell far far short.
So if you do have to fly from Bristol airport I suggest you get a lift, take a taxi or bus as it will be far less hassle and please please Bristol airport, all I can hope is the very odd shopping arcade is only a temporary thing and when the building work is finished it will be knocked down and made into parking places and let the busses stop near the terminal building where they should stop!
( I bet I don't get a civilised reply to this review)

Used comparetheairport.com to arrange a meet and greet service. PARK SPHERE SERVICED LTD attended and picked up the car no issues. However on our return we rang them up as requested on arrival.
We waited for over half an hour and no car. We rang them again and they said the car had a flat battery and wouldn't start. Lie no 1. We then rang again and asked for them to pick us up and taken to the car on two occasions. They did not pick us up.We rang again and this time they said the car gad started and was on the way and should be there in 10 minutes. I asked did they use jump leads they said NO (The car is an automatic). When the car turned up 20 mins later it was dark. On arrival the driver had lost the key? Yet he was able to drive the car? He then found the key?
The driver had pulled up opposite me so that the passenger side was in front of me
We drove home tired and irritated. The next day I went to move my car to its usual parking place e when I noticed the danagecto the front driver side alloy, tyre and front bumper. It was splattered in brown mud consumed with area around Britol airport. I contacted them and they claimed the damage was already there. I asked for them to provide photographic evidence where they refused, I also asked for CCTV which they refused.
The people running this company are Apointee
Mr Rajpreet Singh Director Apr 2001 02 Jun 2025

Previous Directors & Secretaries
Name
Rehan Ashraf
Shakti Singh

Was offered Meet and Greet service.
Had to drive to the short stay car park, and pay an additional £7 on arrival and when we returned on top of the original fee just so the car could get out of the short stay car park. This was far from a meet and greet service, had to walk from short stay to the terminal, quite a trek with heavy cases and children. On our return we were delayed by 2 hours and told we had to pay an additional £30, i kicked up a fuss and was called back and thankfully told we did not have to pay it. I would not use this service again.

Terrible service!
On arrival, we were put into a van which we were then told to change as it had no headlights. On return waited at the airport for over an hour to be picked up! Once we had got back to the car they didn’t know where my car was, after searching in the pitch black with a torch they found it. The car was unlocked with all keys put in the back of an unlocked van which is their general key store. After getting annoyed with searching for my car I was told to stop being rude!

It’s the worst parking I have ever experience and I do not recommend anyone to use them if you want your car safe and you want to be able to get picked up from the airport.

Absolute shambles and this place should not be open for business!!

Do not use this company! Service is absolutely terrible. Car came back with huge and deep scratches along the front bumper, completely caked in mud and it took them an hour and half to return the car. Absolutely awful

I used PARK SPHERE SERVICES LTD and if i could score a zero i would. I cannot say this strongly enough
DO NOT USE THIS COMPANY!!
Oh it may well be the cheapest near Bristol Airport, yes, "near", they say its onsite for the airport, but what they don't tell you is that you have to pay £7 for them to take your car out of the airports main carpark and park it somewhere else, then when you return pay another £7 to get yourself out the car park. So what ever you pay them, add another £14 to your costs.
The staff are rude and completely unhelpful, when i queried the attendant (when i was able to prize him off his phone) he just said "its all in the email", the email you get AFTER you've booked with them. The email just says "Airport levy charges not included" nothing saying "you have to pay £14 to get your car back". When i stated my case for the fourth time and got the response "its all in the email" i admit to getting very frustrated and was then raising my voice a tad to which i was told to stop abusing him and the race card pulled! I will categorically state now no racism was used i was arguing about the payments.
We were told by a Bristol Airport worker that many people have complained about this company but they are nothing to do with the airport itself.
When we returned we followed the instructions and called them when we collected our luggage and took the 10 minute walk to the pick-up point. We then waited over 30 minutes in the rain for our car to arrive, no cover so we and our luggage were drenched. We asked the attendant to chase it up twice before it arrived.
I will never use this company again and i strongly advise everybody to not use them.

Bristol airport access and parking is now a complete joke. It's difficult to gain easy access and the charges are a complete and utter rip off.

For a four day trip to Prague I used a Bristol Airport recommended Meet and Greet service, through Compare the Airport Parking from GLD1 Trading Limited. The Parking Space was optimistically called Royal Valet Parking. Sounds posh doesn't it. Unfortunately Royal Valet Parking turned out to be a field on a disused farm, approached by a muddy rutted track just north of Sidcot on the A38, some 8 miles away!

Have a look It's the other side of the A38 to QueensMead Court. Personally I wouldn't have parked a tractor there. So, for all who reported their dash-cams being disconnected, now you know why.

Extra charges were incurred getting the vehicle in and out of the Short Stay parking at the airport, the Asian guys driving my car had no uniforms or means of identity and seemed decidedly dodgy. The payment terminals if they work have displays so dim you cannot see them in daylight.

Bristol airport and associated parking facilities should be avoided at all cost, It is without doubt the worst airport I know.

There is no ability to amend booking once arrived. My work away lasted for some days longer than anticipated and I sought to extend car park stay but the system doesn't allow this and instead charges an overstay at £30 per day on top of the already high prices!

I went on holiday from Bristol Airport, booked a meet and greet parking place. The company weren’t clear with instructions and this resulted in me driving into the drop and go area, if you drive into the area you have to pay even if you don’t stop. Eventually found what I thought was the correct car park, but to check and to prevent having to pay again for going to the wrong place I stopped to call the company, I was stopped for less than 2 minutes and have been fine £60. I completed the appeal and it was declined. Bristol airport parking are thieves and this is not an airport car park I would recommend or trust.

Clearly they just want you to drive whilst using your phone.

The worst airport and service ever. Charged me £40 for 26minutes and to makes the mater worst the gate operator even had a smirk in his face as he said it it’s right. AVOID AVOID AVOID. Scams all of them.

About to book multi storey car park (not in peak period), more or less same time as last year, last year £140, this year £220?

Part of suspension fell off on way home after using Silver Parking. £850 repair bill. Mechanic said bottom of car smashed. Asked me what I had been doing. I assured him just routine roads (I'm also nearly 60!). Then said had I just collected the car from an airport. His reaction? Was it Silver Parking Bristol Airport by any chance? He had exactly the same happen to him a few weeks previously. Of course the airport deny all liability as the damage wasn't reported at the time (how are you supposed to spot under car damage?). Not sure what they are doing at the airport. My guess is speeding over speed bumps. Will never park there again.

booked for a week but went 12 hours over.
99 pounds for a week but the 12 hours cost us an extra 30 pounds ??
probably go elsewhere next time

The airport feels worn and outdated, still relying on buses to transport passengers to the aircraft, even in 2025.

The shops and dining options are overpriced, and there's a noticeable lack of seating throughout the terminal, contributing to the overall tired atmosphere of the airport.

Additionally, the security staff were rude, particularly one individual with an American accent who shouted at customers. While I am accustomed to traveling globally, I recognise that for many, this is their first travel experience, and they may require extra assistance. His demeanor came off as self important and discourteous to venerable customers, shame on you watching from a distance.

Arrived at Bristol airport to 40 minute queue to get silver zone bus back to car park. Then had to wait further 40 + minutes in reception for them to find my car. Very poor service! Wouldn't have minded so much if I hadn't paid £120 for the privilege. Don't waste your money!

Parking charges are ridiculous. Most of the place is poorly sign posted and at the moment looks more like a building site. What a dump

Avoid Park Sphere Services (booked through Compare the Airport Parking). I won't use any 3rd party meet and greet companies again. They were so dodgy, kept us waiting for 45mins when we returned - could hardly speak any English and i had no paperwork to demonstrate they were insured etc. They meet you just inside the barrier at the short stay car park so you have to pay for that (£14). Also disconnected my dashcam without consent. Was just relieved to eventually get my car back and in one piece. Will only use official airport parking in the future.

Don’t read all negative comments. We booked to leave our car at Silver Zone carpark for 4 nights, we can’t fault the service we received, from the key drop off and collection, to the transfer to airport and back. shuttle was a matter of minutes to and from airport. Staff were very helpful and we Would leave our car here again.

It took longer to queue to get on the bus to the silver car park than to fly from Isle of Man . I waited for nearly 2 hours in a line stretching up and down and filled the hall up to the entrance. Stupid and frustrating Bristol airport car park madness. Fly from anywhere except Bristol.

Rip off prices, poor service. Had to wait 45 mins for a bus after getting back to Bristol because they weren't enough buses. They know how manay people are coming through the airport so its their choice to understaff the services. Ive been flying out of Bristol for 30 years but will be avoiding in the future.