Parkimeter Reviews 

3,629
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Close tot he station. Bad - odor smell (urine) at certain locations. Price could have been a bit more competitive.

Rated 5 out of 5 stars

We booked parking in Verona to attend the opera at the Arena. The opera started at 9 pm and ended after midnight, so we needed parking over two dates. With parkimeter, we reserved for the appropriate... See more

Rated 5 out of 5 stars

I use parkimeter for years all around the Europe and it simply always work. The prices are fine, in accordance with service provider, garages tariffs. The Parkimeter fee is reasonable.

Rated 1 out of 5 stars

Dreadful experience. The code for opening the garage in Paris to access the parking space didn't work, and I couldn't reach anyone to speak to. So I was forced to find another, more expensive parking... See more

Company replied

Company details

  1. Parking Lot
  2. Parking Garage
  3. Valet Parking Service

Written by the company

Parkimeter es una plataforma europea de reserva de parking online, con presencia en más de 3.000 parkings. Permitimos a los usuarios encontrar y reservar plaza en aeropuertos, ciudades y estaciones con antelación, con pago seguro y confirmación inmediata. Formamos parte del grupo Arrive (con otras marcas como Easypark, Parkmobile, Ringo, Parkopedia...).


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4.2

Great

TrustScore 4 out of 5

4K reviews

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Replied to 18% of negative reviews

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4.2

All reviews

(3,629)

181 reviews in the last 12 months

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Rated 3 out of 5 stars

check instructions match car park

Could be ok but instructions to take ticket or get it validated was at odds with what you find at the car park - possibly worth checking out first as it may be that you just park and it's ok ?

Initially poor review as couldn't confirm what to do with conflicting instructions but by email they have now apologised - it just took a while and I was concerned about getting a fine - but I didn't - communication by email was more effective with them than by phone

9 November 2024
Unprompted review
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Reply from Parkimeter

Thank you for your feedback and for reaching out to our Customer Service team. After carefully reviewing the instructions provided and your specific case, we have decided to proceed in a way that we hope meets your expectations.

We sincerely apologize for any inconvenience caused and hope that, despite this incident, you will continue to place your trust in us.

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. The code for opening the garage in Paris to access the parking space didn't work, and I couldn't reach anyone to speak to. So I was forced to find another, more expensive parking space at the last minute. When I told them all this, they said they had proof that I HAD parked there, which was of course impossible. I needed to prove to them that I had parked elsewhere and, after three days of haggling, they eventually relented and offered a refund. What a waste of valuable holiday time!

21 August 2024
Unprompted review
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Reply from Parkimeter

Thank you for your review of Parkimeter, we really appreciate your comments. We want you to know that Parkimeter is a parking search, comparison and booking service, so we do not operate any of the parking lots we offer and in order to cancel your reservation we must ask for authorization from the person in charge of the parking. Even so, we are glad that the incident has been solved by our Customer Service team.

Rated 1 out of 5 stars

Parameter...avoid at all costs....or it will cost a lot

We booked a parking on the Spain side of the Gibraltar border. We were catching a plane to London from Gib. When we arrived the car parking was full and had to find another parking garage as we had a plane to catch

Despite speaking to customer service when we got back we have been unable to resolve the issue. It was out fault per them. We (a) should have seen a sign that if we had booked they had a place for us - other than the blocked entrance with a huge sign saying full. (the sign per them was not near the full sign but on the fence. And (b) should have waited for them as they were waiting for us.

I would have assume that they could have include this information on the receipt for the booking etc. So it would be clear.

I agree with all the other reviews that this company is a scam and unable to provide any form of customer service.

17 August 2024
Unprompted review
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Reply from Parkimeter

Thank you very much for your review and your confidence in Parkimeter. We are sorry to hear that you had difficulties during your reservation. We understand that you have already written to our Customer Service team and they were able to give you a response according to the incident.

Rated 1 out of 5 stars

I booked a car park with Parkimeter in…

I booked a car park with Parkimeter in Granada at their car APK2 Puerto Real car park the day before our visit to Granada Cathedral.

The next morning we successfully entered the exact address provided on our booking confirmation email, namely Calle Acera del Darro, 40. 18005, Granada into the cars navigation system.

When we arrived in Granada we were
unable to locate the car park and after driving around for 15 minutes, were forced to park at another location called Parking Violon Granada.

The address provided by Parkimeter Granada does not work in a brand new Peugeot 306, with the satellite navigation system directing us up one way streets etc.

Whilst we had to park 500 meters further away from the Granada Cathedral, the cost for parking the same amount of time was 6.95 Euro, at Parking Violon Granada rather than 23.92 Euro or more than 3 times more charged by Parkimeter.

When I contacted Parkimeter to advise them of the problem and requesting a refund, I was advised
"Apart from us providing the GPS link that takes you to the car park, if you type in the address or the name of the car park on google maps it will take you to the car park." Obviously, they didn't listen when I told them their address didn't work today.

31 July 2024
Unprompted review
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Reply from Parkimeter

Hello,

We’re sorry to hear that your experience with Parkimeter didn’t meet your expectations due to the issue you mentioned. Our Customer Service team declined the refund request for your reservation because the address provided on the voucher, along with the instructions, is accurate and correct.

For future bookings, we recommend avoiding manually entering the address into your vehicle’s GPS or mobile device to prevent any navigation errors.

Thank you for your understanding, and we hope to assist you better in the future.

Rated 1 out of 5 stars

I'm shocked (Milano)

..... I'm shocked , I paid for parking from 17:00-23:00, I arrived at 16:00, I paid €18, because the theater ended later, I was in the parking 23:20, the watchman told me to pay €16!!!!!!! parking for 7.5 hours cost 35€!????shame on you!!!!

12 July 2024
Unprompted review
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Reply from Parkimeter

Hello Audrone, we are sorry to hear that you did not have a good experience with Parkimeter. Please contact our Customer Service department so they can follow up on what happened. The email address is info@parkimeter.com.

Rated 1 out of 5 stars

I'd give zero stars if possible

I'd give zero stars if possible, we booked for pompei parking today 19Jun 2024, no problem getting to the car park using the link in the important information e-mail sent to us, HOWEVER..... getting the ticket validated was impossible no people present at all subsequently we had to pay a further €10 to exit the carpark actually cheaper than I paid via the app/internet. So ultimately total waste of my time and money thanks for zero, nothing, Nada, nichts, Nowt!!!!!!

19 June 2024
Unprompted review
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Reply from Parkimeter

Thank you very much for your review and your trust in Parkimeter. We are sorry that you had difficulties validating your voucher. If you need assistance to resolve the question of the additional payment (€10.00), please contact info@parkimeter.com, our Customer Service department will be happy to assist you.

Rated 1 out of 5 stars

The place we parked in Florence was…terrible

The place we parked in Florence was MuoviAmo Giglio 2 on via Corsica

1. There was no marking where to go
2. There were no instructions in Italian or English as how what to do when you got there
3. There was nobody at the booth when you realized you are parking at a repair shop
4. Worst of all - when the attendant showed up he was the meanest most arrogant antiAmerican you’ve ever met - he swore at us in Italian and was overall one of the worst humans we ever met and unapologetically so - he ruined our first 3 hours in Florence
Steer clear at all costs

30 May 2024
Unprompted review
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Reply from Parkimeter

Thank you very much for rating our service. Our booking template includes a gps link, so if you click on it it will open the map app you have installed and redirect you to the access door to the parking lot. However, we are sorry to hear that you were not treated well in the parking lot. Therefore, we suggest that you write to us at info@prkimeter.com so that we can assess the situation you report. We appreciate it. Best regards.

Rated 1 out of 5 stars

Total scam. Don't use them

We reserved and prepaid a parking spot in a parking garage in Lille. Upon arrival the parking lot was full and we couldn't enter. There was no client service number to call o ly that of the parking lot Indigo Neo. They couldn't find our booki g from Parkimeter. We were forced to park elsewhere and pay again. We have sent multiple mails to the client service of Parkimeter and no reply. Total scam. You better use Indigo Neo directly. They have great customer service.

Update: after sending several mails to Parkimeter I did receive a refund for which I am grateful. I still think there are issues with the service that need attention.

11 May 2024
Unprompted review
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Reply from Parkimeter

We have consulted our Customer Care Service department because the incident was resolved on June 4th. We are sorry for the inconvenience caused, and despite this we hope that you will continue to trust us. We work daily to improve and feedback like yours helps us a lot. Yours sincerely,

Rated 1 out of 5 stars

Parking Garage Zenpark Parc…

Parking Garage Zenpark Parc André-Citroën – Javel Paris: My experience with this parking garage was a disaster. The parking spaces are far too narrow, the stairwells are full of filth, and the technical issues are unbearable. When I tried to retrieve my parked car, access to the garage was impossible. While the link to open the first door worked, the door opening system in the stairwell failed. I couldn't reach my car. When I finally gained access through the garage door, I couldn't drive my car out because the exit system was malfunctioning. The hotline was unreachable, and everything was only in French. Overall, I find the parking garage and the service to be an absolute disaster.

12 May 2024
Unprompted review
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Reply from Parkimeter

Thank you very much for your review and your confidence in Parkimeter. We are sorry that you had difficulties during your booking. If you need assistance to solve any doubt or incident, you can write to info@parkimeter.com, our Customer Service department will be happy to help you. We hope we can continue to count on your trust and help you to book your parking space again.

Rated 5 out of 5 stars

Great service

22 January 2024
Unprompted review
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Reply from Parkimeter

Thank you very much for your comment, your rating and your trust in Parkimeter. We hope to see you soon again, Giuseppe.

Rated 5 out of 5 stars

Easy Parking

easy reservation and easy parking

15 September 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your feedback, Massimo. Your opinion is very important to us. We are very happy to know that you had a good experience with Parkimeter.

Rated 1 out of 5 stars

The system to open the door to get out from the parking

We arrive to the Bejar parking in Barcelona at 1 am in the night, to pick up the car. The phonecall that was supposed to open the door automatically did no work, neither the phone call for emergencies, since I could talk only to the answer machine. Very bad service, was it supposed to be all night waiting to get out of the parking?. Parkimeter should not deal with this specific parking.

10 December 2023
Unprompted review
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Reply from Parkimeter

Hello Lucia, we regret this incident during your stay at Bejar parking in Barcelona.

Please contact us at info@parkimeter.com, providing details of what happened, so that our Customer Care Department can give you the necessary attention and solution.

Thank you very much.

Rated 1 out of 5 stars

SCAMMERS! Book elsewhere!

SCAMMERS, do not book parking with them in Barcelona! They sold us a spot that wasn't available. We had difficulty entering the car garage. Once we came back to get our car, all the gates and doors were locked. We were told by security that it was a private lot and that we would have to pay a 42 Euro fine and wait an hour for someone to come open the gate! When we called the number on the reservation, the person said it wasn't their problem and hung up! Stay away from these clowns!

9 November 2023
Unprompted review
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Reply from Parkimeter

Hi Natasha,

We are sorry to hear that you had a bad experience with your parking reservation.
Our goal is to provide the best service to users, and we certainly do not intend to deceive you.

In order to assist you in resolving this issue, we kindly ask you to contact our Customer Service Department at info@parkimeter.com. From there, they will be able to advise you and provide a solution.

Thank you for your understanding.

Best regards.

Rated 5 out of 5 stars

Very good

Very good! Friendly staff, affordable service.

11 October 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your comment and for trusting Parkimeter to book your parking space. We hope to continue counting on your trust for future occasions, Karolina.

Rated 5 out of 5 stars

Two day parking in Madrid centre

My requirement was for a two day parking space in Madrid near where I was staying. The website was easy to follow and gave me various choices. The booking confirmation explained access and contact information but, in the end, there was an attendant at the garage who was helpful and efficient.

18 September 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your trust in Parkimeter and for the feedback. We are glad to hear you had a good experience booking your parking spot. We will be happy to help you to park whenever you need it, Graham.

Rated 5 out of 5 stars

I had an issue with the licence number…

I had an issue with the licence number because it was a rental. Until I got the rental car, my booking already started so I was not able to modify the booking to put the licence number. But the support assistant contact me by WhatsApp and help me a lot( it was Sunday afternoon) I had no issues to enter the parking thanks to their support team. Best service, best price ( better than the hotel I stayed - they share the same parking lots), best support. I recommend and trust this service. I will use it again in Paris. Thanks a lot!

10 September 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your trust in Parkimeter and for the feedback. We are glad to hear you had a good experience booking your parking spot. We will be happy to help you to park whenever you need it, Oana.

Rated 5 out of 5 stars

Firenze

Firenze, Cimabue Garage

Very nice staff very attentive. Very Italian from the heart. Mitch islike his colleagues kind and effective. Polite and clear service. Thank you, very satisfied!

23 September 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your comment and for trusting Parkimeter to book your parking space, Géza. We hope to continue counting on your trust for future occasions.

Rated 5 out of 5 stars

Very easy to locate parking close to…

Very easy to locate parking close to where we were staying. Great that the details and instructions were provided to us in our language.

19 September 2023
Unprompted review
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Reply from Parkimeter

Thank you very much for your feedback, Geoff. We are glad to hear that you had a good experience with Parkimeter. We hope you trust us again for future bookings.

Rated 5 out of 5 stars

The whole service was explained well…

The whole service was explained well and worked with no issues

20 September 2023
Unprompted review
Parkimeter logo

Reply from Parkimeter

Thank you very much for your rating and for your comment, Oli. We appreciate your trust in Parkimeter and we hope we can help you with your parking bookings again.

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