Parkdirectukltd Reviews 

wrong ticket been issued and i am chasing them since last 3 months and now I am getting letter for the same to pay extra , which is crazy, traffic warden they have and people working are useless good for nothing .

NEVER DEAL WITH THEM

Very good service.very polite staff..all communications are very kindly helpfully.
The best company I ve dealt with...well done to all staff very helpful and supportable

I am disabled and I have a blue badge.

I parked legally showing my blue badge. I only left my car for 30 mins and grabbed a coffee. I then returned to my car and found a parking fine from this company.

This is disgusting behaviour!

Furthermore where I Parked there was other blue badge holders all of them had tickets.

Also people that even had there own car parking spaces was ticketed.

I have apposed to this and awaiting the out come I will not be giving a penny to them criminals!

As many others have eluded on here this company loves to charge people for parking in their own space. A law unto themselves they catch people on loopholes and probably do not train their staff adequately for them to recognise which car parks in the same spot day and night. In the most recent incident I was handed a PCN for parking in my own spot on 24Dec24 whereas I was out of the country for most of December only returning in January and the car did not move the entire time. So I wasn’t charged for any other day apart from the 24th which is ludicrous. I have a parking permit for the spot in my car and it is displayed. If ever you do appeal you will be met with a silly reason stating the parking permit was not visible. It’s nothing short of harassment and I genuinely pray they go out of business.

The problem that came up had been taken care of with proffessionalism promptly and they were a pleasure to speak to very kind wonderful staff from all who were involved and even took the time to handle another problem we had and arranged for a service man to come and fix it

While staying at Premier Inn I parked in the free parking bays assigned for the purpose. I entered, as usual, my reg plate into the terminal provided for the purpose. Having been caught out before I took photos of the process, which is how I know that I managed to swap the two numbers in the numerical part of the registration.

My woes were multiplied by the failure of Royal Mail to deliver any PCN until it was already in the hands of debt recovery (who continually ignored my attempts to contact them by their web page).

I can't help but believe that this system is designed purposefully in such a way as to provide a large number of defaulters, increasing the profits of the Parking service.

The terminal provides no proof that you have entered any information and no way to check that the information you have entered is correct.

It has no way of connecting your entry with your hotel reservation (which is strange since you get 24 hour parking if you are a guest at the hotel but only two hours if you are simply visiting the restaurant) and might allow you to check your reg plate against one held in the booking system.

Parking Direct membership might also be useful as it could hold your reg details and make mistakes rarer (but of course this would mean that their profits would go down.

Absolute scam artists. We followed their instructions at the Premier Inn only to be hit with a fine. They failed to provide the logs for the time we advised we used the machine. Complained to the independent arbitration who are equally as useless

I went for the Shopping at ALDI Farnham Road Slough and spent only 20 minutes for shopping and went home then i realise i forgot something so i went back less than 30 minutes to pick up missing items after 5 days i got parking fine says re enter in car park before 2 hours gap. I called the ParkDirect UK it says clearly on sign that you cannot come back. How come they putting these timing in shopping area.

This company is disgusting! I received a PCN even though I had a valid parking permit on my dashboard and I was parked in my own designated bay outside my own flat! My appeal was rejected because apparently my permit wasn't fully visible from the front window. The permit had slipped down my dashboard ever so slightly and a small part was obstructed by my windscreen but it was fully visible from the side window.

Company is a scam, just after few easy pounds to destroy people life. One the place I do grocery has set them up for customers. Their policy are cheap excuse to rob people off money.

I have never seen shopping store stopping people from returning to store within 2 hours. If you want to return item, you are screwed as after leaving their controlled parking you can’t come back same day. In my case I visit at night, couldn’t come back under their policy. I was leaving town and wasn’t around for few weeks and they don’t care about customer of store.

Overall ripoff company that is going screw your customer base.

The signs are not clear and if I had known what the grace period means to the enforcement officer then I would never of left my vehicle where I left it (in a parking bay) They are unprofessional and have a lack of consideration for those parking!

Crooks live among us

They think what they're doing is legal. And it is, but that doesn't make it right.

You can't barely the new signage as prior to this we were able to park in Slough Aldi car park for a few hours and return if we needed to. Recently they've added this conniving legal requirement, of no return within 2 hours. It's horrible.

I went to Aldi, forgot my wallet. Had to return as I was going abroad and leaving the kids with their grandparents. So under duress and stress I didn't see the signage and returned within 10 minutes to buy my goods as I couldn't let me kids starve and was getting late for my flight.

A week later what do I see? This lovely notice in my post. £100!

Honest to God there are a lot of evil people today operating within legal boundaries. Just because it's legal, doesn't make it right. And because it's not right, these people will really need to answer to god when they die. Rotten to the core.

Coward and such a shameful company, i am heart and diabetes patients and stop by the shop to get something to eat,and these rats came and took pictures of my car without giving any warning, i hope i could get a chance to stick this tickets in there ass,government should stop these basterd for robing general public especially in this hard time "cost of living "

I hope I could have an option for zero or even minus but can’t help have to give them one which they don’t even deserve for their behaviour Very rude staff .Got parking fine for doing shopping in shopping centre Farnham road Slough when called them to enquire they Don’t even want to listen what’s the matters. They just say you appeal on our website when appeal and provided all the proofs of shopping bills they still say u have to pay . Don’t understand what’s the point of appealing when you have all the proof to show and they reject your appeal by saying u have came back to shop again before 2 hour period . When I asked why can’t we enter shopping mall (Farnham road) again they say u should look the signs . I genuinely send them invoices of both the shopping in and out entry but they say u will still have to pay . Horrible company just want to rob people hard money when all the middle class people are struggling to pay their bills .and their staff don’t even know how to talk . I have attached the invoices here which prove that I have done shopping

This company has taken over the management of our site and have been doing it for only 1 month. The previous company was terrible. There has been a car which has been abandoned for 1 year here in our car park and park direct have already sorted this out and got it removed. We are all so happy with them so far. we would recommend them! Also the customer service team are very helpful

My brother is a person with disability- A third party was driving his vehicle and received a private parking ticket.
REF 426794778-TRANSFER OF LIABILITY
A transfer of liability was timely made on their portal and the drivers full name and address provided. Park Direct demanded proof of insurance & copy of keepers drivers licence which we were advised was illegal and not required GDPR- just the name and address of the driver is required by law which was provided. Park Direct labelled the transfer of liability as a so called appeal & refused to cancel the ticket & transfer liability with no appeal rights for the driver. Instead, they are now in breach of the code and practices and the laws. PARK DIRECT employees have caused extreme distress and alarm to a disabled person and failing to follow the law but using bullying and harassing tactics..

I am disgusted about this company!We live in farnham GU9,I've been paying for over a year resident permit ,in the last few weeks some drivers have been parked in my bay and other residents bay and nothing has been done!We had an argument with one of the drivers who kept doing it,conclusion this driver did threatened us etc,contacted ParkDirect to resolve the situation!after one hour finally the traffic warden arrived for everyone surprise he did walk away without issued a ticked..
WE PAYING FOR OTHERS TO PARK FOR FREE
JUST HOPE THE POLICE CAN HELP WITH THIS.
LOOKS LIKE A SCAM COMPANY.

I am not happy at all!! applying for a car permit and I have been denied three times! nothing has changed only my car insurance but still being declined even though it says they will accept my tenancy agreement as proof why say it if its a lie, and then they respond after 7pm on a Friday when they know the office is closed I applied at the beginning of the week it says they will respond in one working day another lie.

Just had a letter through the post with my car parked next to a sign with £100 parking notice one without a ticket and one picture with but when I got back to my car there was no ticket on?don’t you think I would have rather paid the discount rate than £100 or even going to court. I believe they removed the ticket so I didn’t see I had one and have to pay them more. I EVEN HAD A PERMIT ON SHOW TO PARK THERE FOR THE WORK I DO. ABSOLUTE CON ARTISTS.

Money making scheme! They’re not there to help or understand anything, they’re purely there to make money from you regardless of you following the terms or not. Absolutely disgusting.