I ordered of this site thinking delivery would be 3- 5 days, but dispatch took 5 days and over a week later still waiting on delivery and tracking still showing An Post is still waiting for item!! I'... See more
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Review summary
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Reviews shaping this summary
Great products at great prices but the delivery is terrible 3-4 weeks to receive your order is insane, it would be quicker to order something from China!
Company replied
Parcel arrived in good condition. However, company promises 2 free samples but they are missing. Very disappointing!
Company replied
I have not received my purchase as yet
Company replied
Company details
Written by the company
Welcome to parfumdreams – WHERE BEAUTY COMES TRUE. Here, everything revolves around you – your look, your style, and your moments of self-care. Since 2004, our online shop has been connecting beauty lovers in 15 countries, bringing inspiration, trends, and beloved products straight to your door. And since 2018, we’ve been proud to be part of the DOUGLAS family. Our mission is simple: we bring beauty into your everyday life. Because feeling beautiful and comfortable in your own skin should never be a luxury or privilege – it should be a daily act of self-care you can enjoy without compromise. And since beauty is as individual as people themselves, we celebrate that diversity every single day. Whether it’s a natural or bold make-up look, a skincare or haircare routine you love, or a fragrance that perfectly reflects your personality – however you define beauty, we’re here to support you with passion and expertise. Looking for inspiration for your self-care routine, eager to discover the latest trends, or simply want to restock your everyday essentials in make-up, fragrance, skincare and more – all while getting the best price? Then parfumdreams is exactly where you need to be! In our shop, you’ll find more than 600 beauty brands including Prada, Montale, Lancôme, Armani, Kérastase, Shiseido, and Yves Saint Laurent – with a wide selection of products ranging from timeless classics and trending new releases to exclusive niche fragrances. You’ll find everything you need for your look and your personal feel-good ritual – at fair prices and with service you can rely on. We wish you lots of joy discovering and shopping with us!
Contact info
Ferdinand-Braun-Str. 28/3, 74074, Heilbronn, Germany
- +49 32 221857035
- info@parfumdreams.de
- parfumdreams.ie
3.7
Average
3K reviews
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Great value for your money
Bought my favourite perfume in the 100ml size for the same price I paid in duty free for the 50ml size. Absolutely delighted with my purchase. Delivery can be slow enough but it’s Christmas time so that’s to be expected and it was worth the wait !
18 December 2025
Unprompted review
Excellent company to deal with
Excellent company to deal with , prompt delivery , great prices and no issues.
14 December 2025
Fast shipping and great item
5 December 2025
excellent website
excellent website - great discounts and fast trackable deliveries - love it
2 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still waiting on order and no update ??
25 November 2025
Reply from parfumdreams
Thank you very much for your feedback. We are very sorry to hear that you have not yet received your order and have not been able to get any updates so far. We understand how frustrating this is.
Please contact our customer service through the customer service form on our website and provide your order number so that we can check the shipping status and assist you as quickly as possible.
Best regards parfumdreams
No free samples
Parcel arrived in good condition. However, company promises 2 free samples but they are missing. Very disappointing!
1 December 2025
Reply from parfumdreams
Thank you very much for your feedback. We are glad that your package arrived in perfect condition. We are even more sorry that the promised free samples were missing. We completely understand your disappointment and would like to apologize for this.
Please note that samples must be individually selected and added to the shopping cart during the ordering process. If a selected sample is still missing, this may be due to temporary unavailability.
Thank you for your understanding.
Best regards parfumdreams
Trustworthy for fragrances!
1 December 2025
Value for money and great service
Great item at a very good price. Checkout was easy and delivery of the item was as expected and super quick.
I will definitely consider shopping again with parfum dreams.
20 November 2025
Unprompted review
Best discount price plus fast shipment.
24 November 2025
Great website and speedy delivery
Great website and speedy delivery. Would definitely recommend.
24 November 2025
Absolutely amazing service
Absolutely amazing service. Speedy delivery. Highly recommended.
20 November 2025
Everything was ok
1 November 2025
Good price and very quick delivery.
17 November 2025
Reply from parfumdreams
Thank you very much for your feedback! We’re happy to hear that you were satisfied with the good price and the very quick delivery.
Your parfumdreams Team
Wonderful service as always and great…
Wonderful service as always and great communication.
17 November 2025
Reply from parfumdreams
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our service and communication — as always.
Your parfumdreams Team
Price and ease of ordering and also…
Price and ease of ordering and also prompt delivery
17 November 2025
Reply from parfumdreams
Thank you very much for your feedback! We’re happy to hear that you were satisfied with the price, the easy ordering process, and the prompt delivery.
Your parfumdreams Team
I enjoy shopping here
I enjoy shopping here. There are products and brands that seem being sold exclusively there and hardly available on any others. Genuine perfumes in, most often, unbeatable prices. High quality cosmetics and make up products. Bought many, happy with my purchases every time. The only thing I didn't like was that discount codes don't apply to all products.
7 November 2025
Reply from parfumdreams
Thank you so much for your detailed feedback! We’re delighted to hear that you enjoy shopping with us and that you appreciate our selection of exclusive brands, genuine perfumes at great prices, and high-quality cosmetics. It’s wonderful to know that you’ve been happy with your purchases every time.
We also understand your point regarding discount codes. Some products or brands are excluded from certain promotions due to supplier restrictions. We’re sorry if this was inconvenient, and we truly appreciate your understanding.
Thank you again for your trust and kind words — we’re happy to have you as a returning customer!
Your parfumdreams Team
MAKES SHOPPING EASY & SUPER FAST
Easy to shop on Website full description & detail is 100%.
Great Prices and advantage of getting 10% Discount on all Purchases when you are a Premium Customer for cost of as little as €9.99
Fast delivery Service, also constantly updating Status of your Order
12 November 2025
Unprompted review
Reply from parfumdreams
We are very sorry to hear that you have not received your package, even though it is marked as delivered according to the tracking information. We understand how frustrating this situation is and would like to sincerely apologize for the inconvenience caused.Please contact our customer service via the customer service form on our website, providing your order number and, if available, the tracking number so that we can review the case and assist you as quickly as possible.Thank you for your patience and understanding.Best regards parfumdreams
Still have not received my perfume
Still have not received my perfume, it has been in the same shipping location fir over a week
11 November 2025
Reply from parfumdreams
We are very sorry to hear that your order has been at the same shipping location for over a week and has not yet arrived. We completely understand your frustration and would like to sincerely apologize for the inconvenience caused.Please contact our customer service through the customer service form on our website and provide your order number, as well as the tracking number if available, so that we can review the case and work with the shipping provider to find a solution.Thank you very much for your patience and understanding.Best regards parfumdreams
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