Paradise First AidReviews 

1,355
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company, with many consistently praising the staff for their exceptional knowledge and engaging teaching styles. Customers frequently highlight how trainers make complex information easy to understand and remember, often incorporating real-life scenarios and humor to keep sessions enjoyable and practical. The overall service is described as well-organized and efficient, with many appreciating the quick pace of the courses while still covering all essential aspects thoroughly. People also value the thoughtful amenities provided, such as refreshments, and the quality of the equipment used during practical components, contributing to a positive learning environment.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising trainers for their knowledgeable,... See more

User experience

Consumers find user experience to be positive, with many reviewers praising the engaging and interactive... See more

Service

Users describe positive interactions with service, consistently praising the engaging and informative... See more

Product

Reviewers highlight positive aspects of the product, with many highly recommending it as the best they've... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Kel was the best trainer to date out of all the courses I have completed, I have been in the construction industry 15 years completing first aid more times than I can count (5 possibly 6 times). Kel i... See more

Rated 5 out of 5 stars

Jo was amazing with her knowledge and her way with making us feel valued and comfortable. She shared and listened and assisted. Particularly with me as I had some difficulties physically. Her organis... See more

Rated 5 out of 5 stars

I recently completed my First Aid and CPR training at Paradise First Aid, and I had a great experience. Our trainer, Britt Keough, was fantastic very knowledgeable, funny and easy to understand, a... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,355)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great company.

Such a great company to do your CPR and first aid training with. I do it every year and wouldn’t use anyone else. All the trainers are amazing and today Jake was fantastic. He delivered the training extremely professionally but with a good hint of humor which made the learning experience easy to understand and entertaining. He also delivered it with the seriousness necessary with this vitality important informative training. Thanks again guys.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Sooz is a fantastic Trainer

Sooz is a fantastic Trainer. She has so much knowledge and has great people skills.She makes sure that you fully understand each module before moving on to the next one

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab was a very good trainer

Fab was a very good trainer. She shared real life experiences and was very relatable. Fab explained the material very well as well as answering any questions simplistically. I would highly recommend her to others taking this course.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Mick J was so thorough and gave us real…

Mick J was so thorough and gave us real life examples of what to expect if you have to do CPR out in the real world. It was invaluable to learn. Well done Mick J, a great First Aid teacher.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

I have trained at Paradise First Aid…

I have trained at Paradise First Aid for a few years now. It has always been good. Today was the first time with "Sooz" as the trainer and she was excellent. Well educated, funny, succinct. Thank you for the great course.

26 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look