Paradigm Media Reviews 16

We spent £25k a month on ads, we ran emails ourselves and about £1k on Google ads.

I worked with 4 agencies over about 6 years, and I would honestly say that 3/4 of them were scam artists.. overselling and undelivering consistently..

I lost complete belief and trust that agencies were useful, until we met paradigm. Service is great, very knowledgeable and consistently hit targets where possible.

Paradigm have three main factors that made them worth considering:

1. They get sh*t done. Tight deadlines, thinking forward and actively caring is a main consideration. This is the first agency that sincerely wanted us to do well. Given, all agencies struggle to look inward when performance is low, but paradigm would actively reassure and work with us pushing new creatives and celebrating our wins, to ensure we performed as much as possible, where possible. The team care. Owner Charlie SINCERELY gives a sh*t about not milking small companies, he’s there to genuinely help you thrive with no long contracts and financial support wherever feasible. Something that all other agencies weren’t doing, where others would happily charge you for underperforming or exiting early if essential.

2. Creatives. Some agencies design creatives that 1 take forever, to the point where it useless and 2, others can design something that a toddler could design better.

Paradigms creative team will smash out 20 assets, the same day (if urgently required, which, we always needed because we’re disorganised). And the quality was awesome. They understood our brand and tone of voice quickly and were bang on it for creatives, alleviating unnecessary amend times and headache.

3. Customer service. Grace our account manager bought our products, celebrated our products, was on the phone taking messages at God knows what hours on a Sunday, because they understood that our business isn’t a 9-5, it’s a never ending beast that needs constant nurturing. This genuine care, knowledge and support took the pressure off, when we were stressed.

*****

In my opinion, marketing is such a complex beast that’s ever changing, working with agencies is a huge risk, but Paradigm are the only agency that I would take that risk on, every time.

We had a really thorough and insightful audit from the team before we even joined, which immediately gave us confidence. Since then, we’ve been working together for 9 months and they’ve genuinely helped grow our account in a sustainable, thoughtful way.

Phil is an excellent media buyer and the creative work has been consistently strong. What really stands out is how well they understand our target audience: the personas, the language and what actually resonates.

Highly recommend to anyone in the e-com game

We made the decision to move our Meta paid activity to Paradigm 5 months ago and they have already had a huge impact. Our account manager Millie is an absolute gem and the quality and volume of the creatives is outstanding. They have consistently helped us exceed our revenue forecasts whilst keeping a really close eye on the ROAS figures we are comfortable with.

Paradigm is a gem.

Having previously worked with three digital marketing agencies on my health and wellness brand, I engaged Paradigm at the end of March this year in the hope of improving marketing efficiency and taking my brand to the next level. I chose Paradigm because I was very impressed with the Instagram ads of their clients, two fast-growing supplement brands that I had bought from. Their ads clearly worked on me!

After four months of collaboration, I am very happy with the progress we have made together. From Jan-March to April-July, our Meta ROAS increased by 86% at a higher level of spend, and our Google ROAS increased by 24% with a 33% CAC reduction.

Paradigm's Meta advertising expertise is wonderful. The remarkable progress that we have made on Meta is a result of Paradigm's in-depth market and product understanding, brilliant creative strategy, and top-notch design talent. This combination is decidedly not easy to find.

From their responsiveness to messages, to their efficiency of ad creation, and to their adaptiveness to feedback, I sense that Paradigm is run incredibly efficiently with a very talented team. Charlie must have set up an excellent system that enables Paradigm to deliver such first-class marketing service.

I am particularly grateful to my account manager Grace. Her work ethic, resourcefulness, and love for marketing are genuinely inspiring, and she goes above and beyond to ideate, strategise, and optimise. There is work, and there is work fuelled by care and passion. Her analytical acumen and marketing talent make every catchup call not only productive but also immensely stimulating. It is a privilege to work with such a dedicated and talented marketer.

If you are looking to launch or scale an e-commerce brand, I cannot recommend Paradigm enough. It is not easy to choose an agency when there are so many agencies promising extraordinary results. I am lucky to have found Paradigm.

In a world full of dishonest agencies, Paradigm Media have raised the bar and cut the mould. We teamed up with Paradigm just over a year ago and we have gone from strength to strength. They go above and beyond always, we pay for 30 creatives per month but the team constantly deliver 50+ each month to ensure performance.

We've been working with Paradigm for 6 months now, and in that time they've scaled our Business to exactly where we wanted to be. After trying countless marketing companies and paid Ad's teams, who couldn't get us past a certain point, and losing hope a little, Paradigm far exceeded our expectations in this short initial period of working together.

Charlie & the team are young and clued-up, and are constantly on the ball and creating new ideas and creative for our paid media, which has shown massively in our sales and growth.

If you want to scale your brand and you're struggling to see how, give Paradigm a shot, they won't disappoint. On top of that their terms are perfect for minimising risk too.

By far the best marketing / paid Ads team we've worked with in 6 years of trading, by a country mile!

Paradigm has been running all of our paid media for our health supplements for the past 12 months.
Their creatives always perform well and lots of testing to find winners, unlike most agencies who take weeks to do anything.
The team is reliable and always available if anything comes up which takes all the stress away and leaves me free to do what I need to run the business.
Most agencies start off great and then fall off after a few months but I'm happy to recommend Paradigm after a year which says a lot!

Easily the best performance marketers in Manchester. Paradigm go above and beyond every time. From creatives, management, and advisory - they exceed expectations.

We work closely with Charlie and always refer our clients to Paradigm when they need support with social ads. Have only heard good things back from over 15 referrals

We’ve loved working with Paradigm Media. They get our brand, and their approach to everything, from communication to execution, has been great. The quality of their creative imagery is consistently strong and on-brand.

Most importantly, Paradigm Media has helped us achieve the highest and most consistent ROAS we’ve ever had. After working with four other agencies in the past, we can confidently say Paradigm Media is the best by far. Their price is also very fair for the quality of the work.

They have gone above and beyond, even getting Annie on their team to create amazing voice overs for our videos (which always preform strong on ads!)

A special shoutout to our account manager, Jack, who does an outstanding job managing our campaigns with incredible attention to detail and strategy. Jack has been a pleasure to work with and feels like an extension of our own team.

We highly recommend Paradigm Media to anyone looking for an exceptional agency partner!

Been working with Charlie, Joanna and the rest of the team at Paradigm for around 9 months now. Switching to them is the best decision I've made for the business. Great consistent results, very responsive and they've allowed us to scale the budget for the business consistently. Highly recommend anyone giving them a go.

Paradigm Media is the third and last ad agency I will try. I began to see positive results in about 2 months and then hit a sales goal I had tried to hit for over a year in about 4 months of using their service.

They have a clear and confident method of running FB ads. If you are looking for an agency, I highly recommend Charlie and his team.

I can't recommend Paradigm Media highly enough! Charlie has been nothing short of amazing, providing support across multiple aspects of my business—not just ads. Unlike other agencies I've worked with, Charlie truly listens to my needs and ensures that what he promises gets actioned.

His responsiveness and ability to adapt to my feedback have been a game-changer, making me feel valued and confident in the partnership. Paradigm Media stands out from the crowd with its personalised approach, professionalism, and dedication. If you're looking for an ad agency that genuinely cares about your business, this is the one!

Thank you, Charlie, for going above and beyond! 🌟

We're a small business and worked with Paradigm for more than a year and would be happy to recommend them for any sized company.

They're professional, responsive and reliable when managing PPC campaigns and even for a smaller budget like ours, the monthly review calls (and messaging between calls) and knowledge that they're constantly tweaking campaigns to optimise mean that we can focus on running the rest of our business.

They delivered growth in our ROAS over the entire time we were with them and we'd recommend them happily.

After years of trying different agencies that promised the world but delivered unsatisfactory results, we’ve finally found a marketing team that delivers on their promises, and exceeds them.

Paradigm go above and beyond, consistently proving themselves to be reliable, proactive, and always reachable when needed. One of the things we value most is their complete transparency. They provide clear insights into how our ads are performing, paired with actionable plans to improve results, instead of making excuses.

Since partnering with Paradigm, we’ve achieved over 100% year-over-year revenue growth.

Thank you for your incredible support. I’d highly recommend them to anyone considering their services.

Drip Supply UK

We are a small beauty brand and have had amazing success working with Paradigm. The team is top notch, knowledgeable, and most importantly, they are always so flexible and accommodating of any high or low moments of chaos we’re going through! We are excited to grow with the team and continue working with Paradigm for many years to come.

I cannot recommend the team at Paradigm Media enough. We had some issues with our previous agency. They didn’t pay us much attention, the work was slow and not to a good standard at all. We booked a call with Paradigm, and Charlie and the team made us feel at ease! They provided a full audit of our account and they turned things around for us. We continue to reach new heights each month and work closely with their team. It almost feels like they are in house!