Reply from Paradigme
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a smooth experience and loved the quality. 😊
Hope to see you again soon on Paradigme!
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Company details
Written by the company
Paradigme est la plateforme dédiée aux vêtements et accessoires d'occasion de belles marques ! Achetez ou vendez facilement vos vêtements en seconde main avec Paradigme. Paradigme c'est : 1 - Une revente simplifiée, qui est garantie et immédiate pour les vendeuses 2 - Une expérience d'achat ultra qualitative, qui reprend les codes du neuf 3 - Des partenariats avec des belles marques et grands magasins pour les aider à lancer leur offre de seconde main via Paradigme Paradigme revend aujourd'hui +150 belles marques en seconde main, dont plus d'une vingtaine sont partenaires.
Contact info
5 Parvis Alan Turing, 75013, Paris, France
- contact@paradigme.fr
- paradigme.fr
4.5
Excellent
857 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop!
I found a lovely piece of clothing. Sadly it wasn’t for me after all.
Delivery and return was organized very well and easy to follow. I will be back for sure! Love the stuff ❤️
21 October 2024
Reply from Paradigme
Hi Cathy,
Thank you so much for your kind words! We’re thrilled that you appreciated our delivery and return process. We're sorry the piece wasn't a perfect match, but we can’t wait to welcome you back soon. 💕
See you again on Paradigme!
I sent the Item back
I sent the Item back, because it had a different color than on the foto. I DID get my money back: almost exactly one month later.....
21 October 2024
Reply from Paradigme
Hello Sanda,
Thank you for reaching out and apologies for the delay in resolving this issue.
We had initially processed your refund through our site on November 13th. However, upon further investigation, it seems that the refund was blocked by PayPal due to the dispute you opened on their platform.
To resolve this promptly, we have now issued the refund directly via PayPal. You should see the amount reflected in your account shortly.
Please don’t hesitate to reach out if you have any further questions or concerns.
Best regards, Paradigme
Surpassed my expectations
Easy process
Excellent customer service
Fair price for items sold
Items purchased clean and in good condition
25 July 2024
Reply from Paradigme
Hello Claire, thank you for your nice review :)
Au top du top!
2 August 2023
Reply from Paradigme
Merci beaucoup pour votre gentil message Charlotte ! A bientôt on espère :)
Great opportunity to fight fast fashion
Offers us the chance to reuse while working against the fast fashion trend
2 March 2023
Unprompted review
Reply from Paradigme
Thank you Hannah :)
Reply from Paradigme
Merci beaucoup pour votre gentil message, à bientôt on espère :)
Definitely satisfied
Nice experience in the showroom, lovely atmosphere and a lot of items to choose from.
20 February 2023
Unprompted review
Reply from Paradigme
Thank you very much ! Glad to meet you at our pop up store in Paris :)
Reply from Paradigme
Thank you very much Vittorio ! See you soon !
Article conforme à la description est…
Article conforme à la description est arrivé en parfait état !
26 December 2022
Reply from Paradigme
Bonjour Julia, merci beaucoup pour votre message ! A bientôt :)
Reply from Paradigme
Merci beaucoup Louis !
Everything has worked out perfectly…
Everything has worked out perfectly with the delivery and the contact was great. parad even offered to ship straight to Germany! The item itself is gorgeous. Thank you very much!
2 March 2022
Reply from Paradigme
Hello Lara, thank you very much for your kind message. We are delighted that the parad experience went well, it was one of our first deliveries abroad! It makes us want to continue in this way.
Reply from Paradigme
Bonjour Geoffrey ! Merci beaucoup pour votre message ! Nous allons essayer de vous proposer davantage de pièces mixtes pour que vous trouviez à nouveau votre bonheur sur parad :)
It was perfect
It was perfect. Very nice, professional. I recommend them. Thank you.
The product is just perfect !
29 March 2022
Unprompted review
Reply from Paradigme
Hi Charlotte, thank you very much for your kind word! We look forward to seeing you again on parad.co :)
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