Paperwallet Reviews 24

I personally purchased a wallet a year and a half ago, and since then I've owned several, some for collection, and some because I've given them as gifts. So far, the signs of wear are minimal, and they get tossed around a lot between my backpack and pants pockets. Despite everything, they're holding up. The graphics are beautiful, and when I buy them, I feel like I'm contributing in some way to the art and dreams of those behind them. :) I also purchased the special paper to find the wallet in case I lose it. A few months ago, I gave the Japanese-themed blind box to a friend's family, and they were very well received. I've noticed that the quality of the product has improved significantly in a very short time.

I’ve been using the Micro wallet for over a year now, it shows a few signs of wear but it’s still strong. Super practical, easy to carry, and I really like the artist collaborations they keep doing.

I recently picked up a Passport Wallet too and have been enjoying it so far, lightweight, cool, good if you travel a lot.

I love that these wallets are designed by artists around the world. The prints are unique and vibrant, making it a great conversation piece. On top of looking amazing, knowing that it’s made from eco-friendly materials makes the purchase even better. Will definitely buy another one as a gift!

Was looking for a minimalist wallet and found Paperwallet. I got one of their blind pack wallets and was totally amazed by the quality. Got a lot of compliments from friends and family. I also left it in the washing machine, and it came out still looking new!

This wallet is beautiful. For about a week. And then the material loosens up and all of the cards just fall out. Throw it in your purse? Everything falls out. Toss it on the counter? Everything falls out. Take it out of your pocket at a restaurant? Everything falls out.

It does not function as a wallet.

It cost $100 to get two wallets to Canada. I might have just taken a $100 bill and lit it on fire.

I wish I would’ve seen this before I ordered. The quality is terrible for what you get. I opened it and immediately packaged it back to send back. Followed instructions on their website and I just got a notification that the address they have is wrong so now I have to pay to send it again. The customer service is absolutely awful!

Hidden customs and delivery costs.
I ended up paying nearly double the advertised price.
Customer service dismissed my complaint. Very disappointing experience.

Really cool way to keep my cards.
I really like the design I ordered with bush crickets - it has that old japanese art spirit.

I have it for like a month and a half. It still looks like the day I received it.

Misleading advertisements & false claims of durability. Wallets do not hold up over time, bend/rip/crinkle/fade rather quickly. Cards fall out of slots. Customer service also shady and slow to respond. Really disappointed because the designs are so cute. But unfortunately, it's just overpriced origami.

Very shady company, they will try to not reimburse you delaying your request hoping you forger or the claim period ends.

BAD QUALITY. It deteriorates after few days. Not lasting materials as they advertise. Extremely overpriced!
Poor customer service. They only push to withdraw your bad review, not helping the customer.
THEY DELETE BAD REVIEWS FROM THEIR WEBSITE!!! SO DONT TRUST IT!

Terrible product, you put in 4 cards and it won't close, not to mention the duties they vaguely list on their website without giving the percentages applied... GET SOMETHING ELSE.
50 euros + 16 euros in duties wasted.... I've opened a report with PayPal about the duties, and they say they were expected... OK, but without first communicating the amounts, bad, bad, bad...

Do not order. Product not as advertised and breaks after 2 days in your pocket. That is with 2 cards in a micro wallet. Product not durable or useable as wallet

They don’t send your order on time and don’t replay to email asking for updates.

Used them back when they were a Kickstarter, however, now they're just another classic company that cut their customer service department in favor of getting their stakeholders more money.

Not only do they charge you $55 on a regular browser but $33 in an incognito browser, my package has been lost for over a month and they had the nerve to say "If there are any further issues or the package does not arrive within a reasonable timeframe, please let us know, and we’ll be happy to assist further." LOL what?! You boast about how thin it is, it should be able to fit in a regular envelope, how does it take a month to ship? Nah fam.

Arguably the worst wallet ever. A little pressure and it snapped! I had not fully loaded the wallet there were a total of 4 cards inserted when it did the one thing supposed to be guaranteed not too. It ripped in multiple places. You are much better off buying mightywallet its half the cost still tyvek holds more than 2 freakin crards and offer returns or refunds when they screw up.

They flat out will not give me my momey back only a replacement. But if the 40$ wallet ripped once would it not again?? Just want my money back and to never buy ANYTHING from them again.

have the micro wallet with RFID, 4 weeks in it shows a lot of wearing marks on the edges. Further, I don't have it fully packed but it still doesn't close fully when laid onto flat surface.

It's somewhat nice but too pricey for how quickly it wears down. Will go back to leather once it's done.

DO NOT ORDER. Terrible customer support. They have told me to contact DHL for an order that has taken over a month to be delivered to Ireland - I have tried contacting both DHL US and DHL Germany, but no response. No help was offered from Paperwallet whatsoever, and no response to a request for a refund entirely. I was a loyal customer for many years, will do my best to warn anyone else from making the same mistake I did ordering from them.

Terrible customer service. My order was delivered to the wrong address and I have tried to reach out to them several times but with no response. I contacted DHL and they told me that I need to contact the vendor directly.

After a week still no replies from PaperWallet

I was a loyal customer, I contributed to the Kickstarter campaign and they lost me now.

The wallet is ok but i put 2 because I had to pay an additional tax at the post office (14 euros!).
It was absolutely not mentioned on the site.
Be careful when you order, prepare to pay a big tax at the post office when you will receive the wallet.
Edit after 3 years : the wallet is already damaged even if I used it with a lot of care. The quality isn’t good enough to last several years unfortunately.