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Paperlust Reviews 

179
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional level of service provided. Customers frequently highlight the seamless design process, noting that custom artwork is brought to life wonderfully alongside exceptional product quality. Reviewers also deeply appreciate the helpful team communication, proactive proof checks, and remarkably quick turnaround times throughout their ordering projects. However, some people mentioned that browsing through the vast array of available options could occasionally feel a bit overwhelming before finalizing their choices. Despite this minor detail, consumers remain extremely satisfied with the gorgeous final products and are eager to recommend the business for future occasions.

What people talk about most

Product

Clients share positive opinions on product, expressing delight with the stunning wedding invitations and... See more

Invitation

Customers had positive experiences with invitation ordering, consistently praising the beautiful designs and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the incredible cards... See more

Service

Customers consistently note positive experiences with service, highlighting a remarkably fast turnaround and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as easy to navigate with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, an... See more

Rated 5 out of 5 stars

Planning a wedding isn’t easy and especially sorting out invites. Paperlust team were amazing with the communication on each step with the process of making invites. They have so many options t... See more

Rated 5 out of 5 stars

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous busin... See more

Rated 5 out of 5 stars

Great service, products and wonderful support! I used paperlust for my Save the dates and wedding invites. I got loads of compliments on them :) I loved all the designs available and the process... See more


Company details

  1. Invitation Printing Service
  2. Custom Label Printer
  3. Digital Printing Service
  4. Print Shop
  5. Sign Shop
  6. Wedding Store

Written by the company

Paperlust offers premium print products, including wedding stationery designed with love by top Australian talent, business stationery, custom stickers, labels, and more. Enjoy multiple shipping options, complimentary envelopes with wedding stationery, and outstanding service every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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1-star

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4.9

All reviews

(179)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally impressed!

I was so impressed. It was my first time using PaperLust. Even though its online, you get a personal experience. I customized my own invitation and their designers improved upon the layout and styling. When I reviewed the proofs, I they gave me the option of selecting my original version or the one their designer did. There was no question... I selected the one their designer did. The attention to detail and their goal of making every customer experience perfect really impressed me. I would definitely recommend them!!

28 November 2022
Rated 5 out of 5 stars

Wedding Invitation’s

I had my wedding invitation’s done by Paperlust and i was beyond impressed from my first consultation. They listened to exactly what i wanted and even offered great advise. Love their work and will definitely use them again if necessary.

25 November 2022
Rated 5 out of 5 stars

Wedding Invites & RSVPs

I ordered my wedding invites and RSVPs through here, not only was the customer services absolutely amazing the postage was super quick! I wanted to make some changes and it was all sorted and posted from starting the process to postage was 2 days... I live in remote NT and received the product 4 days after initial conduct… 2 days after posting. Could not recommend enough.

5 September 2022
Rated 5 out of 5 stars

Accommodating

They were accommodating and quick to respond.
We were able to pick up our invites as opposed to wait for them through the mail.
Quick turnaround from once order was placed.

17 August 2022
Rated 4 out of 5 stars

Easy & great save the dates

Really easy to work with, quick delivery & great looking Save the Dates. The only thing is I thought the invites were more of a dusty pink colour but they ended coming out more 'stone' coloured.

31 August 2022
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Reply from Paperlust

Hi Alexandra, thank you for your review! Apologise for the colour. Most colours look a bit different on-screen and in real life. We are more than happy to assist you again in the future and make sure we get the right colour you're after :) Thank you

Rated 5 out of 5 stars

Absolutely amazing quality

Absolutely amazing quality, quick delivery and the service is of such a high quality. I ordered my save the dates and ordering more!! you cant go wrong using Paperlust!

6 October 2022
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Reply from Paperlust

Hi Jessica, thank you for your review! It was a pleasure for us to work with you.

Rated 5 out of 5 stars

Seriously impressive

The process to create my wedding invites was seamless. So easy to create and amend existing designs, with so much variety to choose from. The customer service once the order was placed was impressive, with someone reaching out to confirm I had selected the right configuration settings. Had my invites in my hands in less than a week and the quality is awesome!

13 July 2022
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Reply from Paperlust

Hi Alex, glad that you were happy with our service. Looking forward to work with you again in the future :)

Rated 4 out of 5 stars

Everything was Amazing!!!!

Everything was Amazing!!!!! But the sign we purchased was the wrong size. The pictures of the signs looked exactly the same and the sizing wasn’t obvious. I’ve now spent $180 on a sign that I can’t use :( it’s my fault for not realising there were multiple sign sizes available. I just added the recommended sign to cart based off website recommendations. But maybe they could be labeled clearer so it’s more noticeable at checkout?

25 August 2022
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Reply from Paperlust

Hi Alyce, thank you for your feedback. Sorry if the welcome sign size is not the one you're looking for. We've tried our best to include sizing details on quick preview and customise page, but understand that sometimes this might be oversight. We do appreciate your feedback and will have a look at this issue further! :)

Rated 5 out of 5 stars

Fantastic experience and product

Fantastic experience and product! The design was exactly what we were looking for and the quality of the paper, envelope, and liner was perfect. Together it gave an elegant effect for half the cost of what you would pay at other places. I was also so impressed with the shipping time (so quick) and how everything arrived; no damage to any of the invites or envelops. Will absolutely be using again for our wedding invites and stationary.

14 July 2022
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Reply from Paperlust

Hi Reilly, glad you are happy with our product quality and shipping time. We can't wait to work with you again on your invites and stationary!

Rated 5 out of 5 stars

Easy to use and love the results!

The customization process was easy and I loved all the font and placement options as well as the variety! Delivery was fast too!

10 February 2022
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Reply from Paperlust

Hi Emily, thank you for the compliments! We would love to work with you again in the future.

Rated 5 out of 5 stars

Our feedback was taken on board…

Our feedback was taken on board immediately and the turnaround time was great. The shipping was also a lot faster than we expected!

3 September 2022
Paperlust logo

Reply from Paperlust

Hi Tess, thank you so much! We always try our best to accommodate request and feedback especially during the design process. We would love to work with you again in the future :)

Rated 5 out of 5 stars

Just gorgeous!

Easy to customise and absolutely beautiful. We love our Milieu Save the Date Cards and Wedding Invitations. The hint of gold and the arch frame are just gorgeous!

27 August 2022
Rated 5 out of 5 stars

Incredible experience!!

I used Paperlust to create our wedding invitations, information cards, and RSVP cards. The entire experience was wonderful from beginning to end, and I could not recommend this website enough. Not only was there a wide variety of designs to cater to every theme, style, aesthetic, and out-of-the-box ideas, but the editing process was incredibly easy and straightforward. Our designs were sent to us for final checking quickly, and even the delivery itself was a swift and efficient experience. We have heard so many compliments about our invitations and information/RSVP cards, and I have already recommended Paperlust to other couples we know who are engaged.

12 August 2022
Rated 5 out of 5 stars

Buy your wedding invitations from Paperlust!

I got my wedding invitations from Paperlust and they turned out so pretty! I love their unique designs. I got an arch shaped invitation - so cute! Editing the copy to personalize it for our occasion was super simple. I was then able to upload all of my addresses and they printed them on the envelopes. So easy! Shipping was fast. I'm def going to be ordering my thank you cards from Paperlust. Highly recommend!

10 August 2022
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