Speedy, efficient delivery, beautifully packed, quality items, which are excellent value for money. Paperchase stationery and gifts have always been unique and exceptional, from your little gem on P... See more
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They have really great high quality stuff however I recently put an online order through and haven't heard anything since. It has been 5 days since they confirmed my order and I have received nothing... See more
I paid for several items from the website. The confirmation came through by email and payment was taken. However, when I received my order there was an item missing which was important to me. I waite... See more
I want to know where my order is and I keep getting emails to ask how am I enjoying my order and how was my experience. I have been a lover of Stationery for years and a loyal fan of paperchase..so sa... See more
Company details
Written by the company
Paperchase is an iconic British brand with a global presence. With all things celebration at our core, we are the (smiley) face of the positive moments in life for customers in more than 125 stores across the UK. For 50 years we have been bringing joy to the everyday through our innovative design-led cards, wrap, stationery and gifts. Our seasonal collections are brought to life using the highest-quality materials from around the world and the talents of our in-house teams in London. We have over 125 stores and concessions across the country and over 20 outlets internationally. Our award-winning website, paperchase.com, makes sure that no one has to miss out, allowing people to shop 24/7 from wherever they are.
Contact info
346-348 Chiswick High Rd, W4 5TA , London, United Kingdom
- paperchase.com
Hasn’t replied to negative reviews
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The best notebooks!
The 10x8 notebooks are fantastic! Great paper quality and a perfect size for note taking. Mechanical ballpoints are such great pen.
I cannot rate my products as I have not…
I cannot rate my products as I have not received them.
Still waiting no correspondence and…
Still waiting no correspondence and money taken. Not happy.
Still waiting for my order
Lots of choice of items
Lots of choice of items. My favourite are the pilot foundation pens, love writing with them. Also cat inspired products.
I still haven’t received my order!
Still awaiting my order yet youve…
Still awaiting my order yet youve pestered me 4 times to review my order. I’ve messaged to check delivery date, but no reply to 3 emails
Have not received my order!!!!
Still delivered even though shops closed
Well if I actually received any of the…
Well if I actually received any of the goods I paid for I might give it more than 1 star but I’d like to give none at the minute 2 wks later!!!
Quick and easy to navigate
Great colours in the multi pens.
The goods where all neatly packed & it was delivered on time. They where just what I ordered & the multi pens where not what I expected but the colours are just great, lovely & bright.
The driver was nice & friendly.
Sorry you are gone.
Took a while to come but it was well worth the price although the postage negated any saving.
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